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  • December 2, 2019 at 3:49 pm in reply to: Can't update to latest version #1161914
    madmteam

    Hi! Thank you for your reply. Where do we get the update files though? I can access my ThemeForest dashboard but if I purchase Enfold brand new again (which I thought was easier than trying to locate the correct/complete files I needed for the update) it only gives me another license. Is there a link to the complete/update files I can access to download so I can take the recommended steps you outlined?

    Sorry to be so confusing! Thanks!
    Michelle

    November 29, 2019 at 7:45 pm in reply to: Can't update to latest version #1161343
    madmteam

    I have the same issue. I am happy to purchase the new enfold but when I go to do that it just shows “buy another license” — and in my download folder the theme files are not working. Also, if I do it this way (purchase brand new) will I lose my existing site content? impactthings.com

    I have tried to reach out to Theme Forest and here on the forum and no one is responding to me. Please advise.

    BTW: the reason I need the update is because we cannot edit pages anymore. I downgraded to a previous WordPress and I installed the “disable Gutenberg” — nothing is working.

    Help Please and Thank you!
    Michelle

    November 13, 2019 at 8:29 pm in reply to: Enfold Not Updating #1156492
    madmteam

    But where do we get the updated files? When I go to my account to download theme files and try to load it, it still gives me error/failed. And I can’t edit any pages even though I installed the “Disable Gutenberg” plug in! Help??

    • This reply was modified 5 years ago by madmteam.
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