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Viewing 30 posts - 181 through 210 (of 293 total)
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  • in reply to: adding new script #676533

    FTP is tricky for a number of reasons, but see below

    in reply to: Issues with CSS class targeting in Firefox and Edge #676506

    OK…

    in reply to: adding new script #676503

    Still no luck – here’s what the FTP dir looks like

    in reply to: Issues with CSS class targeting in Firefox and Edge #673884

    I removed the style…
    #header .container { margin-bottom: -9px; }
    … and this fixed the issue whereby the information was only in a 10px area. I am hoping to hear back from someone about the missing styles with the H tags. For now – since it is not pulling color information from the Advanced Styling tab (no where else in the child CSS do I even specify #222222) I had to add…

    h1, h2, h4, h6 { color:#4d7b15 !important; }

    Let me know!

    in reply to: Accordion questions #657095

    Ideally the accordion would never distort the image regardless of which preset size we select. I see in other tickets a history of related issues and hopefully the accordion is something Kriesi would be improving upon in future releases.

    Thanks

    in reply to: Testimonial image positioning #655909

    Thanks, I did that to hide it until I could figure it out. I have that in place now with the other markup I needed to get the desired effect – thank you!

    in reply to: Accordion questions #655008

    Yeah we removed that slide, it was problematic and we hadn’t heard back on this ticket in a bit (realize you’re busy). In the “Accordion Image Size” what would be the best [pre]setting to use in your opinion? I’ve gone through all of them with varying results.

    I also think I’ve figured-out most of the responsive styling – so slowly getting there :)

    Thanks

    in reply to: Accordion questions #653884

    If you look at the ‘automate laboratory drug…’ panel you can see the man’s head is squished down. All the pictures are less high, which I wanted, but I’d rather it cropped the image and not resized it. I tried the clip property for the first time and couldn’t get it to work, not sure if there’s another/better method?

    in reply to: Are color section backgrounds responsive? #651030

    I figured out a better way to do it – you can close this ticket. Thanks

    in reply to: Are color section backgrounds responsive? #649767

    Is there a better way then (other than the color area and to achieve the title space we need? It seems unlikely for such a great theme that we would not be able to achieve this responsively?

    Thank you

    in reply to: Sidebar navigation grandchild page formatting #642074

    The best, thanks Yigit. This is why I own over 40 licenses for this theme :) I’ve probably referred at least as many to others.
    Thank you!

    in reply to: Sidebar navigation grandchild page formatting #641496

    See the attached – should have been easy to find based on the text of my message?

    in reply to: responsive edits not working #629322

    Cheers Yigit, looks good and thank you.

    in reply to: responsive edits not working #628411

    Basils it is not working for me and cache is not the issue. I made a quick video for you to see.

    in reply to: responsive edits not working #628337

    Any update? I don’t mean to hassle, but even looking at the source and linking to the CSS should’ve maybe been enough to provide me with some feedback?

    in reply to: responsive edits not working #627996

    Just for my own information and to help set expectations with my client, what time zone is support for Enfold operating from? I worked another hour or so trying every conceivable combination of CSS edit in the child theme. We missed our deadline today, but I am hopeful for tomorrow. The issue persists that I can not change the size of the caption title in the fullwidth easy slider, nor can I seemingly change the breakpoint for the mobile menu to appear at 1024.

    Thanks

    in reply to: responsive edits not working #627921

    Hi Jordan,
    Hopefully you get this soon, we are in the midst of the launch and eager to figure this out!

    Thanks!

    in reply to: responsive edits not working #627535

    It looks like in the shortcode.css file this block is preventing me from achieving what I’m after. The “!important” declaration being used here is frustrating me. I don’t edit the shortcode.css file in my child theme at present and wonder if this means I need to?

    /* Mobile Portrait Size to Mobile Landscape Size (devices and browsers) */
    @media only screen and (max-width: 479px) {
    .responsive #top .slideshow_caption {left: 0; width:100%; padding:0;}
    .responsive #top .slideshow_caption h2{font-size: 20px !important;}
    .responsive #top .slideshow_caption .avia-caption-content{font-size: 13px !important;}

    in reply to: WooCommerce product image size #620040

    Hi Andy,
    Yes, that gives me the height, but I can not get the width because it seems to be constrained by a container perhaps? See the attached. I have several ways to obtain the 450px high, but have not been able to figure out how to get the width?

    Thank you

    in reply to: WooCommerce product image size #618366

    Hi Yigit,
    I mentioned I looked at the older posts you had. From the time I installed the images sizes were set in Woo and all images uploaded at 450×450. Could there be another issue? I can see the image at 450 tall when I set the min-height for that class, I just can’t get the width I need, assuming because it’s within a container I can’t seem to identify that’s restricting it’s width?

    Thank you

    Ugh – ready for the weekend – thanks.

    I have also made a screencast video to show you what is happening…

    in reply to: image with hotspots – a few issues #606750

    Hi Ismael,

    I can get the tooltip to work with the video or image and can handle the sizing and positioning of the tooltip. The issue is the tooltip only works in a hover state, which means the video either auto-plays or it sits in the tooltip, but the user can not start the video. With 27 videos (one for each tooltip) on the page you can’t have 27 auto plays, nor would you want to! So the built-in hotspot feature, as it stands, is unusable for us at this time. Having some kind of close event so the user could choose to keep a tooltip open, interact with it and then close it would be ideal. Customizing the existing hotspot functionality is possible, but I’d just assume spend $8 on a plugin that already exists and does what I need.

    If you feel it would be worth it to add to the requested feature list let me know and also let me know if “Having some kind of close event so the user could choose to keep a tooltip open, interact with it and then close it would be ideal.” Is sufficient since I obviously struggled to articulate what I needed in this ticket!

    Thanks

    in reply to: image with hotspots – a few issues #606258

    Hi Andy, I’m not sure why your team always suspects we can’t approach ourselves and need a freelancer (I think I’m pretty proficient)?! The avia.js is a combination of so many combined many scripts into one script file and so I like to check before I add a close button and click to close event – also likely have to override.

    I suspect I’ll add to the list of desired features – the image hotspots is cool, but too limited at this point to be useful for myself and I imagine many others.

    Thank you

    in reply to: image with hotspots – a few issues #605423

    I have the tooltips appearing where I want them now. Next, ideally I would be able to have the user scroll over (‘mousenter’ event) and keep the tooltip open, or use the ‘click’ event to have them open the tooltip when they click the hotspot. I read Elliot’s ticket (https://kriesi.at/support/topic/make-hotspot-tooltip-sticky/) and tried what was suggested.

    My questions to hopefully wrap-this-up are…
    1. I’m not sure how to edit the JS file in a child environment? I tried to do what you see in the attached link in my child theme directory.
    2. I would like the tooltip to remain open so a user can scroll into or otherwise interact within the tooltip – is this possible?

    Thanks

    in reply to: image with hotspots – a few issues #604762

    Hi Vinay,

    I’m probably not being clear. I can see in your example that there are no embedded videos or images in the tooltips. Because of this you are able to position the tooltips correct? Because there are no images or videos in ANY of the tooltips – if there is a video or image in ANY tooltip the positioning of the tooltips does not work at all – correct?

    I can see in your example for 1&2 you have text in the tooltip but there is no lightbox for video or an image, only the hotspots that have no tooltip spawn the lightbox – is that another limitation? Are you saying there can be no text of any kind within the tooltip to make the hotspot itself clickable to view the video/image?

    That you have to click on the hotspot itself to view the video or an image (in a lightbox) is not ideal since most people will probably click on it regardless and this will make for a frustrating user experience.

    Thank you

    in reply to: image with hotspots – a few issues #604666

    Hi Vinay,

    SO I see three hotspots and none have an image or video – is that the difference? Are you saying that NONE of the hotspots can have img/vid to have the positioning work?

    in reply to: image with hotspots – a few issues #604596

    Hi Ismael,

    I removed the video from hot spot #26 and have it set to top left, but it still pops-up to the top right. Is this because there is video in other hot spots on the page? I couldn’t find any documentation saying this kind of thing wasn’t possible, so thought it was OK to build this way (and relate to the customer it was OK to build this way). Any idea if/when images and videos will be available in the hotspot tooltip?

    Thanks as always!

    in reply to: image with hotspots – a few issues #604012

    No caching – see attached.

    in reply to: image with hotspots – a few issues #603930

    I know how to direct the hotspots to different locations, but it’s not working. Top/bottom works, but not left/right. See video in private content which illustrates this…

Viewing 30 posts - 181 through 210 (of 293 total)