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That didn’t fix it, though it did fix the main body of the webpage so that’s progress! The header is still broken.
Here’s the staging site after your fix: http://securityutah.thrivestage.com/
Here’s how it should look: https://www.securityutah.com/
Thoughts? thanks again!
Hi, unfortunately I’m seeing the wrong layout, it’s all jumbled here’s the screenshot: https://www.dropbox.com/s/ixvy05plquq0azc/Screen%20Shot%202017-05-08%20at%203.17.44%20PM.png?dl=0
It should look like this: https://www.securityutah.com/
Thoughts? Thanks!
Hello, sorry this took so long to get back to you, but I’ve pasted in the login credentials below in the Private Content Area to the testing environment/staging site. Can you please take a look?
My theory is the person who built this website did something to the theme files, so when we update the theme it erases those changes. I really don’t know why it would mess up the whole layout, though.
Thanks for your help!
Not sure how to use that plugin properly, but I do have a database and full site backup file I can give you, would that help?
Thank you, I’ve posted the details. Please note that I have two Enfold themes installed. The active theme is the old theme, the inactive theme is the new theme. In the hosting account I’ve labeled the old/active theme folder as “Enfold” and the new/inactive theme folder as “Enfold-New.” If I remember correctly, deleting the old folder and only having the new still yielded the same result of the site breaking.
it’s now at http://www.globalsim.com
Thanks, that solved the first question, how about the other two (dashed vertical line and solid vertical line) questios?
