Forum Replies Created

Viewing 10 posts - 1 through 10 (of 10 total)
  • Author
    Posts
  • in reply to: Layerslider not working as before #1018575

    Yes, sure.

    Best regards,
    Elena

    in reply to: Layerslider not working as before #1018565

    Yes, that works.
    Great. Thank you very much for your help.

    Best regards,
    Elena

    in reply to: Layerslider not working as before #1018542

    Hi Mike,
    I did as you suggested and it seems to work fine, thank you. Luckily I only have twenty or so products on my website :)
    Forgive me, I am not sure I understand where those tabs you show me should be in the product page. I cannot see the review tab, but not even the other two tabs as well.

    The custom upsell text works too. But I have noticed just now that the customized text does not only appear as title of the upsells section, but has also replaced the name of the authors (linking to the author page) below the title of the book.
    See upsells screenshot
    (this was taken from page product page link )

    Hope you have a solution for that too :)

    Lastly: how do I renew my support service?

    Best regards,
    Elena

    in reply to: Layerslider not working as before #1018463

    Hallo Mike,
    thank you very much.
    I did not even know that something like the “quick edit” existed :)

    So, does that mean I have to manually add a “fake” review to each product in order to have the reviews section appear?

    It seems all the issues created by the theme update have been “solved”, so thank you for all the help.
    What if something like this happens with the future updates and my support time has expired?

    I would have another unrelated question. Not sure if I should open a new thread.
    The question is: how can I change the Italian translation of “You may also like” (automatic title of the up-sells section)?
    I would like to change it from “Ti potrebbe piacere” to “Ti potrebbero piacere anche”.

    Best regards,
    Elena

    in reply to: Layerslider not working as before #1018296

    Hi Mike,
    great! That fixed the product info issue.
    I also corrected the column issue. That concerned only a couple of products after all.

    I enclose an admin login.

    I also wanted to ask you, how do I keep Layerslider updated?
    Thank you
    Best regards,
    Elena

    in reply to: Layerslider not working as before #1018263

    Hi Mike,
    yes, that code solved the sidebar menu issue. Thank you!

    The other issue is that the product info which appears on the right side of each book (see product page contains a section which was not there before and which is redundant, namely the section below the price and before “aggiungi al carrello” (add to basket). So this section: redundant product info should be removed.
    With some products, the product info slips down below the flipbook image, like for instance in this case: product page

    Finally, I have noticed that the comments section, which was under each product, has disappeared in some cases.
    If you scroll down you can see it in this page product with comments but not in this product without comments although it is there in the backend.

    Thank you for any help
    Best regards,
    Elena

    in reply to: Layerslider not working as before #1017862

    Hallo,
    I have done the update. Now layerslider seems to work fine, although it is still not listed in the plugin page. Is that normal?

    Anyway, the update has created quite a few problems with the aspect of the website, especially the sidebar menus no more aligned to the left but to the right in many pages (all pages except homepage and single product pages) and a section of the product characteristics repeated twice in the product pages and appearing below the product rather than beside it in some cases. This is what I noticed by now.
    I guess the Enfold updates are in conflict with the child theme personalizations. What do you suggest?
    I did not create the child theme myself.
    Elena

    in reply to: Layerslider not working as before #1017472

    Hi Rikard,
    I have downloaded the updated Enfold theme from Themeforest. Before I do the updating, though, I was wondering:
    I am actually using a child theme. Do I still need to update the parent Enfold theme? And if so, how should I proceed. Should I keep the child theme active and just replace Enfold, or activate Enfold first? Or what else?

    Thank you
    Elena

    in reply to: Layerslider stopped working #954023

    Go to backend (here under keys to access). in the wordpress backend menu choose:
    LayerSlider WP > All Sliders > Home Slider. You will see it loads only the upper part of the page, but won’t show slides so you cannot edit it. This happens with all slides.

    Thank you

    in reply to: Layerslider stopped working #951740

    I need to add that weirdly enough, I canno find the LayerSlider WP plugin in the plugin list!

    Weird, isn’t it!?

Viewing 10 posts - 1 through 10 (of 10 total)