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Hello Ismael,
thanks. MichaelH could help me out and fixed the website! So you can close the ticket. :)
Best regards
LinaHi Ismael,
I know it’s an outdated version that’s why I asked you how to update it on the 2nd of January. At the Enfold Child Options it says it’s the latest version…
In the private content, you can find my login. I hope that’s what you need to access the page and find out what’s wrong.Best wishes
LinaHello Michael,
thanks for your message. Since I couldn’t locate the FTP credentials, I contacted my hoster and am still waiting for their reply.
It’s really frustrating that I can’t use my website properly since the WP update and the answers I receive here just raise more questions.Best wishes
LinaHi Ismael,
thanks for your reply but I don’t really understand. Which filter should I remove and where? Where do I find the WP and FTP details so you can check it? Could you please explain in detail, preferably with screenshots?
I posted the link to the screen recording of the page in the private fields. As you can see there is content on the page and the preview shows it (almost) correctly. But live the page is empty: https://www.linaschneider.ch/angebote/angebot-3-entfaltung/
Best wishes
LinaHi Ismael,
thanks for your reply.
Unfortunately, the same error code is shown again when I try to add the code from the pastebin (with my Pixel ID) to the functions.php. I don’t know what I’m missing. Why can’t I add anything to the functions.php? :/ So I had to install the plugin, which worked.I have a much bigger problem now though because I can’t edit my pages anymore! The page building doesn’t work like it used to and a lot in the WP backend looks different. The preview of the page is sometimes correct, but live it differs. One example is this page: https://www.linaschneider.ch/angebote/angebot-3-entfaltung/ In the preview it looks (almost) correct, but live there is nothing.
I read in the forum that the theme needs to be up to date, but I can’t find out how to update the theme to 4.5.1 ( see the private content). Since this forum was closed for a long time, I need your help urgently!Thanks
LinaHey,
thank you for your messages, but my original question remains the same: What is the right code for the Facebook Pixel and Adsense? I’m sorry if you already answered this but I still don’t understand.
Where exactly can I find my FTP credentials over the hoster PixelX? I couldn’t locate them yet. What code am I supposed to upload via FTP? In the Child Theme editor, I don’t see any options to upload anything.Best,
LinaHey,
thanks for your reply. How do I add code using FTP (what is that anyway)?
In the description of Adsense and Facebook, it says that the code should be added to the header. But when I tried to find the location of the header using this forum, several threads said to add it to the functions.php in the way I did. So what is the correct way to add the Facebook Pixel and Adsense Code?Best regards,
Lina
