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In case someone else encounters the same weird problem that the site is not working with some browsers (here Firefox, Edge, Explorer): The issue could be resolved by removing the child theme and installing it again.
BestApril 26, 2019 at 6:17 pm in reply to: 504 Gateway Error & Upload problems from 4.2 to 4.5.5 #1094814Yes, cache is cleared but it doesn’t help. Have you tried to load the page in Firefox and Chrome so that you can see the problem?
April 25, 2019 at 2:34 am in reply to: 504 Gateway Error & Upload problems from 4.2 to 4.5.5 #1094248504 Error is solved (database repair on server side) and Enfold is updated to the latest version (old version deleted – new version manually installed).
Mobile and Chrome seems to be working fine. But Firefox, Edge and Explorer not. The page starts loading but doesn’t show up. Any idea for a solution? Urgent help needed.
April 16, 2019 at 10:08 pm in reply to: 504 Gateway Error & Upload problems from 4.2 to 4.5.5 #1091683Rikard thank you for your reply,
just a question: Is or may the 504 error be related to Enfold or the update issue or does it have a different root cause?
Thx for the help
liaposHi enclosed you find the links to our website:
Dear Vinay,
first of all thanks for your proposal which partially solves the problem. Sorry to bother you with this issue more but here are my new questions:
1) The width limitation kinda solves the problem with the display in Explorer but after this modification the display in the other browsers is also affected which is actually not intended. Can one limit this limitation only to Internet Explorer?
2) Apart from the main logo also other SVG logos suffer from misalignment and distrotion (for example on the lower section of startpage). How can one solve this problem?
Thx for your efforts
Ok. Sorry. Now you have admin rights. And also permission to deactivate plugins.
Below the login information.
Best regards
And here are your login credentials:
First of all thank you for your very quick response.
I already use the plugin SVG Support. All the SVG files are uploaded into the media library.
The site is updated now to the latest version.
But unfortunately the problem persists.
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