SOLVED…

I just found the issue. When the files are downloaded they are zipped and the ‘enfold’ theme folder is stored encrypted.

When you download the .zip you need to make sure you;

1. Unblock it by right clicking the filename, selecting properties and unblocking it.
2. Extract it.
3. Go to the ‘enfold directory’ [it will be green] and right click, select properties, click advanced and turn off the ‘Encrypt contents to secure data’ option. Press ok, ok. [make sure you apply the setting to all sub-folders and directories.]
4. If using the install by website method you will need to zip the package back up. If using ftp you can just copy that ‘enfold’ folder to your webserver in the wp-content\themes directory.

Hope that helps others.

Lee

• This reply was modified 9 years ago by lee_bourke.