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Thanks yet again for your help. In one message you fixed what andy couldn’t in about 50messages. To thanks very much! Am I able to change the user name and password?
Ignore that last message. My friend helped me login using kreisi as login name and it works so far! Thanks!!
Hi Rikard, thanks for your help. Sorry I’m a bit useless with website stuff- where do you want me to login with that xpx… Login you forwarded in private?
Hi again andy, memory has been increased by zuver to your recommendation. Are you able to edit to home page images now?
Ok thanks, I’ve emailed my host to ask, will let you know.
Did you try to edit any images in avia layout builder?Again..avia layout builder is not loading-progress wheel just spins indefinitely. http://www.learnmtb.com/wp-admin/post.php?post=4&action=edit
Can you please try something? Can you please try to delete any of the images in the home page? That’s all I want to do.
From zuver:
Hi Greg,Thank you for your reply!
cPanel and FTP Details are still the same, please ask them to try below details and let me know how it goes.
cPanel Details :-
URL :- https://www.learnmtb.com:2083/
Username :- learnmtb
Password :- TonkaToy01FTP Details :-
Hostname :- learnmtb.com
Username :- learnmtb
Password :- TonkaToy01Ftp login definitely has not changed. You have the most ftp login. In recent communications it sounded like you were able to login to ftp and reload enfold to my WordPress, I haven’t changed or even logged on to do anything with ftp since then. Did you change anything when you successfully logged in a few days ago?
I’m not sure what I can do now as I’ve not changed or touched anything since you were able to successfully login.If you login to my WordPress with details about then try to edit media in avia layout builder herehttp://www.learnmtb.com/wp-admin/post.php?post=4&action=edit
I’m sorry I don’t understand what you mean. Ftp login details are above. They have not changed. Do you want login for WordPress? :
http://www.learnmtb.com/wp-admin/
More details below in private area.Here is the direct url to the problem area that I can’t edit – the avia layout builder for media:
http://www.learnmtb.com/wp-admin/post.php?post=4&action=editMeans I cannot edit ANY of the images on the home page. Please click on link below and tell me if you are able to edit. I’ve tried on different devices and different providers and no luck still. http://www.learnmtb.com/wp-admin/post.php?post=4&action=edit#avia-tab-3
Avia layout builder is still not loading – like before. Progress wheel just spins away. I can edit text but not media. Same as before you reloaded.
http://www.learnmtb.com/wp-admin/post.php?post=4&action=edit#avia-tab-3
Now when I go to my dashboard it’s saying enfold theme is broken! So I’ve reactivated my old free theme accesspresslite. If you can’t fix this theme please refund the $60 purchase cost.
Hi again. Now when I try to view my page it is MISSING ALL TOGETHER. I’M hoping you guys are working on it and it hasn’t crashed somehow!? As it’s my only means of income.. Please get back to me as soon as you can. Thanks, Greg
If you scroll down on this editing screen you’ll see the avia layout builder continually trying but never loading
http://www.learnmtb.com/wp-admin/post.php?post=4&action=edit
My issue is that I cannot load avia layout builder. the loading wheel just spins for ever and I can’t actually edit my homepage now . Were you able to edit the media on my homepage now? That’s the only problem I’m having and have had since I purchased your theme weeks ago
Please supply me with an email address so I can forward it to my host and also forward you their emails regarding ftp working fine on their end. Thanks
From my host zuver:
Hosting Plan: Hosting
Server IP: 110.232.140.75
Server Name: LISA
Name Servers: ns1.zuver.net.au – 112.140.176.11
ns2.zuver.net.au – 112.140.180.135
–cPanel Login Details
cPanel: http://www.learnmtb.com/cpanel
Temporary cPanel http://110.232.140.75/cpanelFTP Host/Address http://ftp.learnmtb.com
Temporary FTP 110.232.140.75Username: learnmtb
Password: TonkaToy01
You are able to change the password of the account by logging into cPanel and click on the Change Password icon, or from within MyZuver.Hosting Plan: Hosting
Server IP: 110.232.140.75
Server Name: LISA
Name Servers: ns1.zuver.net.au – 112.140.176.11
ns2.zuver.net.au – 112.140.180.135
–cPanel Login Details
cPanel: http://www.learnmtb.com/cpanel
Temporary cPanel http://110.232.140.75/cpanelFTP Host/Address http://ftp.learnmtb.com
Temporary FTP 110.232.140.75The below is from my host:
To access FTP through client like FileZilla you can refer the below details:
Hostname: lisa.zuver.net.au.
Username: learnmtb
Password: Your cPanel password
Port: 21
Password is TonkaToy01Please feel free to ask if you have any further queries.
Regards,
Rohan Patterson
Zuver Technical Support
