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  • September 22, 2016 at 11:00 pm in reply to: Logo Not Changing – Enfold Restaurent Theme #690439
    l33theresa

    Hi,

    I am having the same issue with my logo not showing up after upload. Still seeing the Enfold logo.

    Please let me know what I can do.

    Thanks,
    Theresa

    September 13, 2016 at 3:57 pm in reply to: import demo not working #685877
    l33theresa

    Hi Andy,

    This was the reason why I had opened up a ticket. When I go into the dashboard and into demos I can not download the restaurant one pager demo.

    I have been waiting for support and your responses for almost two weeks and have not resolved this issue yet.

    Again, I cannot download the demo from the imports and need to work on this website ASAP. Can you please tell me how I can import the restaurant one page demo into WordPress – Clicking on the demo link through the dashboard is NOT WORKING. I need a copy of the demo.

    Thanks,
    Theresa

    September 8, 2016 at 3:17 pm in reply to: import demo not working #683744
    l33theresa

    Hi Ismael,

    I was looking for the Restaurant one page demo. Could you please share the XML file with me?

    Thanks,
    Thersa

    August 31, 2016 at 8:35 pm in reply to: import demo not working #680311
    l33theresa

    Hi Jordan,
    Thanks for you quick response.

    I followed your instructions and it brought me to this :

    Import WordPress

    Upload your WordPress eXtended RSS (WXR) file and we’ll import the posts, pages, comments, custom fields, categories, and tags into this site.

    Choose a WXR (.xml) file to upload, then click Upload file and import.

    Choose a file from your computer: (Maximum size: 20 MB)

    What am I importing? where do I download the files I need?

    November 17, 2015 at 7:33 pm in reply to: Enfold 3.4 update #537598
    l33theresa

    Hi Yigit,
    Thank you for your response.
    I tried to replace the code following Kreisi’s instructions but could not locate the Enfold theme folder through the FTP
    Is it possible that it was deleted during the update?
    To get the site back up and running ASAP would you suggest downloading the theme again and reinstalling it manually and then follow Kreisi’s instructions once more?

    Theresa

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