I’ve included the FTP details below. Thanks!
Hi Ismael,
Thanks for the response. As I mentioned in my original post, I have incorporated the changes as listed in both of those articles. I have cleared the cache and the changes are having an impact (for some reason my mega menu has been shifted to the left, offset of where it is supposed to be). However, the desired behavior is still not happening. I’ve included login details below for you to have a look. FYI the site is part of a multisite setup.
Thanks Josue. After much experimenting and reverse engineering I was able to create the one-off page template that I needed by hard-coding it. It took a while, but I got it.
Thanks!
I don’t create these posts however, they are auto-created by WordPress when a user submits a ticket. Therein lays the problem. I want to define the template for this post type to use when WordPress auto generates it.
Post type is Ticket. I’ve added it, but now where do I go to actually edit the builder that this post type will use?
Thanks!
Thanks, I came across that, but I’m still a little lost. I can add this to my function file, then I sub in wpas_single_ticket(). Then what?