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Viewing 19 posts - 1 through 19 (of 19 total)

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March 8, 2021 at 7:40 pm in reply to: Avatar Enfold Theme disable #1286535

kristinejouaux
Participant

I deactivated the Jetpack plugin and my avatars came back. That was the obvious problem. Thank you for your help.
Cordially

March 8, 2021 at 3:14 pm in reply to: Avatar Enfold Theme disable #1286463

kristinejouaux
Participant

Hello,

Thanks for your feedback. Is there another way to change the logo of my blog authors with the Theme Enfold without going through this plugin please?

April 27, 2020 at 12:59 pm in reply to: Enfold Theme display problem with Safari V 13.1 #1207493

kristinejouaux
Participant

ok. I will tell her ! Thank you

April 27, 2020 at 10:53 am in reply to: Enfold Theme display problem with Safari V 13.1 #1207471

kristinejouaux
Participant

Hello,

I think you can close the thread. Unless you want to wait for the conclusion of my friend’s test to share it with other users ? May be I can open a new topic if I need you ? Like you want ;)

April 24, 2020 at 8:28 pm in reply to: Enfold Theme display problem with Safari V 13.1 #1206946

kristinejouaux
Participant

Sorry. I missed this info.
I informed my friend. I will keep you posted as soon as she has tested.

April 24, 2020 at 5:25 pm in reply to: Enfold Theme display problem with Safari V 13.1 #1206867

kristinejouaux
Participant

Hello

Thank’s for your reply. My friend have a 15 inch Macbook (see attachment). She thinks her ad blocker may be the problem. I don’t know… What do you think ?

April 22, 2020 at 10:48 pm in reply to: Enfold Theme display problem with Safari V 13.1 #1206388
kristinejouaux
Participant
My friend use safari V13.1 (13609.1.20.111.8) and you V13.1 (15609.1.20.111.8). Can you test this version ?
- This reply was modified 4 years, 7 months ago by kristinejouaux.
April 22, 2020 at 2:26 pm in reply to: Enfold Theme display problem with Safari V 13.1 #1206205

kristinejouaux
Participant

Hello,

Can you take a screenshot from the bottom of the page please ? I think the registration form is the problem…

April 21, 2020 at 10:20 am in reply to: Enfold Theme display problem with Safari V 13.1 #1205723

kristinejouaux
Participant

Hello

Here the screenshot today at 10:00 AM

I think there is a problem with Safari V 13.1…

April 19, 2020 at 6:24 pm in reply to: Enfold Theme display problem with Safari V 13.1 #1205311

kristinejouaux
Participant

And this is how the page looks with Safari V 13.1 on MAC…

April 19, 2020 at 6:18 pm in reply to: Enfold Theme display problem with Safari V 13.1 #1205310

kristinejouaux
Participant

Here is exactly what the page should look like (here with Mozilla Firefox)

January 31, 2020 at 12:21 pm in reply to: Enfol Update Envato token ? #1180251

kristinejouaux
Participant

it’s good for me. I registered my token. Thank you. You can close this topic.

January 30, 2020 at 5:50 pm in reply to: Logo problem (80 px Locked !) #1180037
kristinejouaux
Participant
The problem is apparently resolved. No matter how much I uploaded a new image, the image URL remained blocked at 80 px. So I replaced the URL in the theme settings (Enfold> Header> Transparency options). And it works. My logo is well integrated at the right size. I don’t know what happened.
- This reply was modified 4 years, 10 months ago by kristinejouaux.
January 26, 2020 at 12:41 pm in reply to: Enfold site licence ok but I plan to migrate my site #1178483

kristinejouaux
Participant

ok thank you
You can close this topic

January 25, 2020 at 10:29 am in reply to: Enfold site licence ok but I plan to migrate my site #1178314
kristinejouaux
Participant
Thank you

Do I need to add a private token for theme updates on my new site to take place? If yes, where can I find this token?
- This reply was modified 4 years, 10 months ago by kristinejouaux.
January 24, 2020 at 11:57 am in reply to: Enfold site licence ok but I plan to migrate my site #1178087

kristinejouaux
Participant

Sorry, but I need clarification. Can you be more precise.

I do not have access to the wordpress site of my old site! On the other hand, I have access to the files of my old site thanks to the OVH FTP explorer. How do I delete the token? Is it in a specific theme folder? If yes which? Can I recover the token (copy and paste) to put it on my new site? If yes, how ?

To deactivate the theme on my old site, can I just rename the Enfold theme folder? Will this disable the theme?

Thank you

January 23, 2020 at 11:39 am in reply to: Enfold site licence ok but I plan to migrate my site #1177556

kristinejouaux
Participant

Ok but if the manipulation is simple I think I would as much like to delete the token from the old site so that there is no problem.

If I remove the token from the old site, will it not affect the new site? I prefer to ask because I am not a computer scientist.

How can I deactivate the token from the old site? I have access to the files of the old site thanks to the OVH FTP on my customer area. I can select the “Theme” folder in which Enfold Theme is located. Tell me if I can edit or delete the file that contains the token? Which file contains the token please?

January 21, 2020 at 4:41 pm in reply to: Enfold site licence ok but I plan to migrate my site #1176822

kristinejouaux
Participant

The old site exists (I believe). It is still online because it helps me redirect my content to my new site. But I do not have access to it with WordPress because my wordpress is connected to the new site. By cons I have access to the old site through my OVH customer area.

January 20, 2020 at 1:40 pm in reply to: Enfold site licence ok but I plan to migrate my site #1176288

kristinejouaux
Participant

Hello,

I’ve migrate my website to a new domain (and a new host).

Enfold theme is now installed on two hosts (OVH and Infomaniak) if I don’t talk nonsense.

How can I change the license assignment ?

Do I have to deactivate the plugin on my old hosting? If so, how can I do it? My wordpress is no longer connected to the old hosting (OVH)

Thank you
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Viewing 19 posts - 1 through 19 (of 19 total)