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Hi Nikko,
Thank you so much for helping me resolve this, everything now works and works on mobile!!! I’m very happy!
Gary
- This reply was modified 3 years, 5 months ago by kosmosdigital.
Hi Nikko,
Can you please help me with updating the Enfold Theme to the latest version, I can’t seem to figure out how to do it, nothing is easy with WP.. I think there was a glitch in the user I created for you so I went ahead and deleted it and created a new one. Please see Private section below for login details. Thanks for the help.
Hey guys, I really need help getting this Mobile menu bar fixed, please help its been this way for months and I’ve already sent you all the login credentials via private content. I’m sending it again, please let me know if you get it. I also sent you a password reset link to your email: (Email address hidden if logged out)
Hi Ricard, I just sent you the login, please let me know how it goes, thanks. Gary
Ismael,
I created a token and checked the update and its telling me I have the latest Theme.
Theme Updates
No Updates available. You are running the latest version! (4.7.5)The website does not work on mobile devices as the menu bar is just empty. I need your help to resolve this as soon as possible please. Thanks.
I have a question, in order for me to update the Theme, do I have to purchase the update or is there a way to do it from my Dashboard?
I have a question, in order for me to update the Theme, do I have to purchase the update or is there a way to do it from my Dashboard?
sure let me do that now
Hi Mike,
So basically what I had to do to fix all of them is highlight the blue heading, unbold it, then bold it back up and it turned black. So it was definitely a glitch of some kind but having 92 pages these glitches are no fun..
Mike, would the quick css field be in Enfold > General Styling > Quick CSS?
Thank you for this Mike.
Mike,
Can you please explain why the colors changed in the first place so this way I’m educated and make sure this never happens again?
Gera
Nikko please visit this link for example, this is just one of the sections called “Web Development” https://www.kosmosdigitalsolutions.com/web-development/
Here you will see that “Shopify” is blue, “Corporate Website” is in Blue while “Web Development is Black.” Before the Bug, it was all black. However, if you apply the CSS code please make sure that it doesn’t affect the product links inside the accordions, for example in Apps & Services section, all those product links are supposed to be blue. The last CSS code that was applied by my host provider made everything black including the links and that doesn’t work…If you goto all other sections such as “Digital Marketing & SEO” – “Programming” you will see places where this blue text is now present, even in the category link sections you’ll find it (not the product links)
Hi Nikki, the “&” symbols are no longer blue, the mobile menu is working, however, all the text that used to be black and turned blue is still blue.
Nikko, when are you guys going to help me bring our site back to working condition?
Guenni I’m not a coder so I wouldn’t even know where to do this, I’m only a Front End developer. I’m assuming this would trigger font colors on the links as well turning them all from blue to black, something I wouldn’t want. Am I correct?
We already tried the code thing, it changed color but also affected the links changing them black, so basically flipped the other way.
Hi Nikko,
Guenni007 thanks for that recommendation. He is recommending “Enable jQuery Migrate Helper” to go back to legacy to potentially solve some of these problems I’m having. Is this something you will be able to help me with when you log into the admin account that I created for you? I’m happy to play with it, however, its all new to me I’m not a full time web developer. Please let me know, thanks.
Gera
I reached our to our hosting provider they have pretty good support and tried the CSS color override but that ended up making all the links black so basically flipped the other way with colors.. if that’s what you’re referring too.
Ever since I ran the update the colors changed on the text and the main menu on the mobile devices is just empty when you click on it. I didn’t state this initially because I just discovered this myself after I’ve submitted the initial request. Everything was fine until the update. There may be even more things that went wrong that I haven’t discovered yet but after checking I haven’t found anything else yet.. we do have 92 pages so it’s going to take a bit of time to fully test everything.
Hi,
Can you guys please give me the status when you think you’re going to look into this cause our mobile version main menu isn’t working and people cannot browse our site…
Please see below in the private data field.
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