Support | Kriesi.at – Premium WordPress Themes

Forum Replies Created

Viewing 21 posts - 1 through 21 (of 21 total)

Author

Posts
May 21, 2020 at 10:02 am in reply to: Error after updating to enfold 4.7.4 #1214940

knowhow2016
Participant

Hi Rikard,
I’ve received an email from WordPress when I updated the theme. Now WordPress sends you an email if there are any errors:
Un errore di E_COMPILE_ERROR è stato causato nella linea 177 del file /var/www/vhosts/lenciauto.it/httpdocs/wp-content/themes/enfold/framework/php/inc-autoconfig.php. Messaggio di errore: require(): Failed opening required ‘/var/www/vhosts/lenciauto.it/httpdocs/wp-content/themes/enfold/framework/php/avia_shortcodes/shortcodes.php’ (include_path=’.:/opt/php-fpm-7.2/lib/php’)

But neither I can see it anymore, maybe after I updated a PHP version from 7.1 to 7.4 all went well.

Anita

July 1, 2019 at 11:46 am in reply to: Language flags management > footer & header #1114864

knowhow2016
Participant

Hi Victoria,
I’don’t know. How can I figure it out and how can I update them?

Thanks/ Regards,
Anita

June 28, 2019 at 12:44 pm in reply to: Language flags management > footer & header #1114245

knowhow2016
Participant

Hi Victoria,
of course.

Thank you,
Anita

June 27, 2019 at 9:47 am in reply to: Mobile menu with overlapping links #1113851

knowhow2016
Participant

Hi Rikard,
thank you very much. I was also clearing my browser cache but it wasn’t working. Now everything is ok.

Thank you.
Regards,
Anita

June 26, 2019 at 9:55 am in reply to: Mobile menu with overlapping links #1113555

knowhow2016
Participant

Hi Rikard,
thank you very much.
Here are the credentials.

Regards,
Anita

June 25, 2019 at 10:56 am in reply to: Mobile menu with overlapping links #1113197

knowhow2016
Participant

Hi Basilis,
this answer is not very helpful as I’ve tried everything to find the problem.
Can you analyse better the issue?

Thanks,
Anita

June 24, 2019 at 1:01 pm in reply to: Easy Slider with YouTube video link not functioning #1112912

knowhow2016
Participant

Just one question: when there is a theme update do I need to update the header.php file every time inside the child theme?

Thanks/ Regards,
Anita

June 24, 2019 at 10:30 am in reply to: Easy Slider with YouTube video link not functioning #1112866

knowhow2016
Participant

OK, Solved!

Thank you very much!
Anita

June 24, 2019 at 10:06 am in reply to: Mobile menu with overlapping links #1112858

knowhow2016
Participant

Hi Victoria,
on italian language now the menu is ok but on english version it still has the same overlapping problem.

Waiting for your answer.
Regards,
Anita

June 24, 2019 at 9:43 am in reply to: lateral page navigation buttons between posts #1112852

knowhow2016
Participant

Hi Ismael,
this is the portfolio item with the lateral navigation: https://www.step-lab.com/portfolio-articoli/macchine-custom/
And these are without: https://www.step-lab.com/portfolio-articoli/attuatori-dinamici-con-motori-lineari/

Sistemi basati su attuatori elettromeccanici

Torri di caduta

Regards,
Anita

June 21, 2019 at 11:11 am in reply to: Mobile menu with overlapping links #1112292

knowhow2016
Participant

Hi Rikard,
these are the two screenshots of what is happening on mobile devices, I’ve tested it on 5 different devices (some of them were never on this site, so no history) and the result is the same:

Regards,
Anita

June 21, 2019 at 11:02 am in reply to: Easy Slider with YouTube video link not functioning #1112289

knowhow2016
Participant

Hi Victoria,
of course, in private.

Thanks,
Anita

June 21, 2019 at 11:01 am in reply to: lateral page navigation buttons between posts #1112288

knowhow2016
Participant

Hi,
actually it is not posts but portfolio items and I have 7 of them.

Thanks,
Anita

June 20, 2019 at 7:02 pm in reply to: lateral page navigation buttons between posts #1112054

knowhow2016
Participant

Hi,
and how can I activate it on other pages as for now I have it on only one page?
How come it is visibile on one page and not on the others?

Thanks,
Anita

June 20, 2019 at 7:01 pm in reply to: Mobile menu with overlapping links #1112052

knowhow2016
Participant

It is the only CSS that I have. I’ve purged the cache three times but nothing.

Regards,
Anita

June 20, 2019 at 5:42 pm in reply to: Mobile menu with overlapping links #1112016

knowhow2016
Participant

Hi Rikard,
I’ve placed the CSS and purged the cache but nothing happens…

Thanks/ Regards,
Anita

June 20, 2019 at 11:07 am in reply to: Easy Slider with YouTube video link not functioning #1111909

knowhow2016
Participant

Hi Nikko,
I confirm that it is checked.

Regards,
Anita

June 20, 2019 at 9:43 am in reply to: lateral page navigation buttons between posts #1111868

knowhow2016
Participant

Hi Jordan,
thank you, but I wanted to be able to activate / deactivate it easily and not to eliminate it. I don’t understand why it is visibile only on one post and on others no.
This is the link: https://www.step-lab.com/portfolio-articoli/macchine-custom/

Thanks,
Anita

June 19, 2019 at 5:34 pm in reply to: Easy Slider with YouTube video link not functioning #1111640

knowhow2016
Participant

Ok, I’ve managed the error of the YouTube video on easy slider.
The second point of masonry gallery is still opened.

Thank you,
Anita

March 20, 2019 at 1:44 pm in reply to: Layout width different between languages #1080813
knowhow2016
Participant
I’ve solved it.

Thanks,
Anita
- This reply was modified 5 years, 11 months ago by knowhow2016.
March 20, 2019 at 1:35 pm in reply to: Update theme #1080809

knowhow2016
Participant

Hi,
how can I create a new topic inside the support forum?
I have one problem with the layout of the site, after updating the theme, that changes between english and italian language, the pages in italian language are wider that ones in english language.
This is my site: http://www.know-how.it

Thanks,
Anita
Author

Posts

Viewing 21 posts - 1 through 21 (of 21 total)