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July 22, 2020 at 6:14 am in reply to: Updating from Enfold 4.2 to 4.7 #1232186

Klyphic
Participant

Feel free to close, many thanks!

July 21, 2020 at 6:12 pm in reply to: Updating from Enfold 4.2 to 4.7 #1232064

Klyphic
Participant

Many thanks! I got it working by using the update theme via zip file plug in instead of using FTP.

July 17, 2020 at 1:00 pm in reply to: Updating from Enfold 4.2 to 4.7 #1231255

Klyphic
Participant

This reply has been marked as private.

June 18, 2015 at 7:35 pm in reply to: Mobile Version: Images not displaying #461539

Klyphic
Participant

Hello guys, I just found the solution. We had a GoogleFrame.net Malware attack that was rewriting the mobile display of our website. The information is here: http://www.cloudkia.com/googleframe-net-malware/

We discovered this when we clicked on any of the images that were missing on our mobile, we got linked to googleframes.net. If any other client is having this problem, it may be due to this.

Warmly,
-Pam

June 17, 2015 at 12:04 pm in reply to: Mobile Version: Images not displaying #460667

Klyphic
Participant

Hi again,

We don’t have many plugins, and I’ve already removed all plugins then restarted them one at a time. The problem remains. The page works fine on desktop, but no picture or CSS appears on the mobile version.

Any other ideas?
-Pam

June 16, 2015 at 9:58 pm in reply to: Mobile Version: Images not displaying #460431

Klyphic
Participant

Hello,

I re-uploaded to the newest version of the theme, overwriting all files and changed all permissions to 755, but it’s still not working.
Any ideas? It seems very odd that it happens only with mobile pages.

Best,
-Pam

June 15, 2015 at 11:40 pm in reply to: Mobile Version: Images not displaying #459749

Klyphic
Participant

This reply has been marked as private.
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