Forum Replies Created
-
Posts
-
Hi Rikard,
it works again!!! Many Thanks!!! I deactivated the mobile version under Settings in the Jetpack Plugin and now you can see my page mobile again. I really thank you very much for your help.
One question I still have: My Enfold Theme is currently running on the 4.2.6 version (very outdated) but unfortunately the update does not work. I am afraid that I will have problems at some point. I have already tried a few ways to update but unfortunately I do not succeed
Thank you
AnabelaThank you Vinay,
I’m really desperate by now …
I try as best I can to describe the problem. I am a beginner in the field and my English is not very good either. I ask for leniency :)When I go to my page via Firefox (I always use the browser), I can see everything as normal and I can make changes in the backend area in the meantime to edit my page. But when I call my site via my mobile phone or other browser, I get an error message or programming code that means that my website is not visibly correctly.
I hope you can start with my explanation …
I hope to hear from you soon
best regards
anabelaThank you Vinay for your quick reply. I just do not understand what happened ??? The site is working again, is that correct? But the Enfold update is not … ??
I’m wondering because I have not received any answer from you for so long. Can I still count on your support?
kind regards
anabelaHi Rikard,
I am really happy that you help me. And I have backups of my site..the login details you find below
THANK YOU VERY MUCHdear rikard,
thank you for your answer and for your help.I tried it with the plugin but it does not work. maybe i have done something wrong … my problem is, that my english is not good and i am a beginner in the field.
is there any way to help me?
I would be very happy about thatkind regards
Hi Rikard,
Thank you for your quick response. The problem is that when I want to edit the text, no text appears and I can not edit it. I do not know myself in this area and therefore do not understand your instructions unfortunately…..
I’m sorry but I do not understand it.
Can you help me?
kind regards
anabela
