Forum Replies Created
-
AuthorPosts
-
i am just giving you access to the woo shop page where i am unable to remove the sidebar, can you see how to remove it here? https://portal.ridecarbo.com/welcome/shop/
Sure thank you, see private
-
This reply was modified 3 years, 10 months ago by
yingyang.
I’m having the same issue but the ARCHIVE SIDEBAR is already disabled in the enfold control panel, anything else i can do?
April 21, 2020 at 5:43 am in reply to: Woocommerce Order detail page missing billing/shipping address #1205657Just fixed that error, try again now
April 20, 2020 at 4:56 am in reply to: Woocommerce Order detail page missing billing/shipping address #1205378Sure, see private
super! is it possible to have a workaround until then? like open in a new tab maybe?
THank you so much! it is behaving correctly by opening a modal popup with youtube video but the layout is broken when opening one as shown in the video, any way to avoid that?
thanks, see below
-
This reply was modified 4 years, 5 months ago by
yingyang.
/* means it is being ignored though, why does it matter?
Quite a lot actually, here my child theme css file
Quick css worked thanks ! not sure if my css is corrupted, can i share the file with you maybe for analysis? if so how thanks!
Not sure if related also, but i noticed that changes made with elementor editor sometimes doesnt reflect on the site for an hour or more, i have disabled my caching plugin too and same issue, is this related to cloudflare maybe?
thanks!
see private
Worked thanks! is it also possible to hide the left and right arrow from the testimonial slider when only one testimonial is there?
BINGO!!!!!!! thank you so much !!! no more reloading. i disabled it and voila its fixed. sorry for wasting your time since this was not related to enfold.
so gratefull, thank you!
Thanks for your investigation Mike!
I disabled the CRISP chat plugin and cleared the cache but still the double loading issue :(
Feel free to disable anything you want yourself to get this resolved, this is a top priority for us now even if the production site is affected a bit.
Missed your reply my bad, please proceed, i have re activated the login
Correct, the fading animation occured after the page RELOAD weirdly a second after the webpage started appearing, that is the issue i am trying to fix with you guys, when will I hear back from you? you escalated the issue you said?
-
This reply was modified 5 years, 4 months ago by
yingyang.
see private
Thank you, the fading animation is on the first tab of the dashboard, it still fade even though the animation is disabled
The lag im referring is when the tab section icon doesnt appear at all at first and then the whole page reload with them, it never use to do that before :(
This is normal?
-
This reply was modified 5 years, 4 months ago by
yingyang.
Sadly it looks the same on my end still, see video below, its not the same for you?
Hi Mike,
THanks for taking a look.
I can’t recall for sure but i think auoptimize was disabled in the past. Can you clarify how you saw improvements?
I tried turning it back on but didnt see any speed boost, still the same weird reloading happened. I did find a way to fix the missing icon though by simply unchecking “Optimize CSS Code?” in autoptimize
Please let me know what the config should be to fix the weird delay in loading
EDIT i had to disable autoptimize again because the animation wouldn’t load reliably anymore :(
-
This reply was modified 5 years, 5 months ago by
yingyang.
You can go ahead mike as long as it doesnt take longer than 30min :)
Yes i did disable all plugins, i just tried disabling CRISP plugin, the error you mentioned went away but the loading issue still is occuring, feel free to try that, i provided admin access above. Looks like a bug in enfold no?
April 2, 2019 at 9:36 am in reply to: Shopping icon was hidden but now back after latest enfold update #1085971Ah weird, i recall seeing a file called style.css.original created under the child theme folder and deleted it, any idea why that file was made? is this a file permission issue? sorry i am no expert
April 2, 2019 at 7:17 am in reply to: Shopping icon was hidden but now back after latest enfold update #1085885Thank you, i am now seeing something weird, CSS code stored in my child theme style.css file aren’t being used? see private
Did but no difference, can you double check the settings?
-
This reply was modified 5 years, 5 months ago by
yingyang.
-
This reply was modified 3 years, 10 months ago by
-
AuthorPosts