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Hi Yigit
Sorry for the late reply. We created a simpler workaround by adding the video’s separately on mobile, so no sliders.
Thanks for your quick reply!
Hi Yigit
Thanks for your reply!
1- Okay, I’ll let the client decide if he prefers sound over autoplay.
2- That worked, thank you.I do have an additional question. We also have a video slider on our portfolio pages. But these videos disappear on mobile devices. Please check the private content for a link and a new login.
I discovered an additional issue. The tables we use on our portfolio pages are completely invisible on mobile devices. They are not hidden in the responsive options or whatsoever, please refer to the page in the private section to see what I mean.
I really hope that someone can fix me up with a solution asap, my client is hoping to launch asap! :)
Hi Yigit
Thanks. I used to be able to add a custom link through the media library, is it normal that that’s no longer possible?
I have that compression disabled by default, because when it’s active the website just keeps loading and loading. But I did what you advised anyway, still nothing. :( I added the private login (temporary) link) in the private section. Thanks again.
Deleted it and cleared the cache several times, still not showing up. Maybe some other code is messing it up?
Great! I was able to fix the issue myself by editing a line in the layout.css. Thank you guys for your help. You can close for now, if something else comes up I’ll start another topic because this one is starting to resemble the bible. ;) Merry Christmas!
Hi Yigit
Ok so that was my own mistake. Thank you so much!
One more issue, and then I hope I’m done. :) On IE, the header gets REALLY big although I set the header size to 50px. My client also reports the header to be big on her Chrome browser, although I’m using Chrome as well and here it shows up fine. I do see the oversized header on IE though, so any thoughts on that?
Hi,
No, my client called me this morning panicking, the white spaces are not working anymore while nobody changed anything. This is REALLY annoying and bad for my reputation with my clients. Especially this page: http://www.warredal.be/contact/ is suffering from this problem, as you can probably see. Also, we added lines under the headers (example: http://www.warredal.be/activiteiten-adventure-park/ under the first header should be a small separator). They show up in the page editor, but not in the front end. I need help ASAP please.
Hi Mike
Thanks – I added the function. I will indeed switch to a child theme soon, thanks for your help!
The update removed an important stylesheet in my css folder – I was able to retrieve it through the hosting back-up, fortunately … But when I reuploaded it through FTP to the updated Enfold-folder css, the stylesheet doesn’t work anymore. Info in private.
Yes they show up fine and the white spaces work again, thanks for that, but now the H1 headers are all set to manual links as default so I need to deactivate them, and the fullwidth sliders on the top of these pages are suddenly a lot larger than the 1500 x 630 I set before and can’t be changed back to their previous size.
I need help quickly, one unhappy client on the phone all the time. ;)
EDIT: I fixed this – never mind this issue.
Hi Yigit
I’m going to let you give it a try. Check the private section for a new login. :) When I try it, the website just keeps loading endlessly after activating js compression again.
Oh sorry – thought you were a moderator. ;) It’s http://www.warredal.be
Hi michaelH
Oh my god I’m so sorry, check the private content for the url. The whitespace are also ignored on new pages, yes. The problem occurred this weekend. The website was finished and we were ready for launch, but then all of a sudden all of the whitespaces disappeared. In the meantime, I fixed the layout issue by replacing the whitespaces with margins and padding. But of course, we would still like the separator element to work. We used to have small lines under header titles, and they disappeared to.
Could you also me tell how the site looks on Safari vs Chrome for you?
Ok thanks – I’ll try that. Do you also have an answer to my whitespace problem?
Problem number 3: According to my client, the website doesn’t work in on Safari. Could you please check that? I have a windows PC.
Hi
I discovered another issue. The top fields of my contact forms don’t show up on the front end. Example url in private. The top fields are name and phone number, but on the page the first field is email field. It’s no padding problem, when I add a title to the form that does show up. The element consistently does not display the first fields, I encountered the same problem on other pages when trying to use the contact form element.
Hi Victoria
I added a link in the private section with an example page of the whitespace issue. In the backend you can see several whitespaces, but in the front end they don’t appear. The same thing happens when you try to add a separator.
I also added a screenshot of the social icons in the top bar. I replaced them for now by menu items, but I would really like to just show the icons.
Also, in the top bar above the menu only the e-mail icon is displayed. The others (facebook, instagram and linkedIn) don’t show up. If you hover, you can click through to the profiles though so the links are working but the icons are not. It does work on our staging site, so there must be something wrong on the live site.
That’s awesome – thanks. Could you tell me what I did wrong? I’m just gonna edit the button size so that the whole acorn is visible. Thanks again!
Hi
It didn’t work unfortunately, I assigned the custom class ‘logotwist’ to the color section.
Also, can you tell me what code I need to make the slider move up under the menu?Thanks!
Hi, thank you for the code. Unfortunately, it doesn’t change anything. Can you take a look please?
Also, can you tell me what code I need to make the slider move up under the menu?
Thanks!
Hi Victoria
Thanks for your quick response. If I set a background image with a transparency effect for the logo area it works just fine, the only thing I haven’t figured out is how I move the content below to the top of the page. I set the header to no transparency, but then the content of the page starts after the header and not under it. I put a screenshot in the private section as a reference (I can’t give you credentials since it’s a staging site). What code do I need to move the content up?
Can you also provide a css code to make the logo rotate?
Thanks!
