Hello – I passed that along to our developers. Their response:

These notes did not address the issue. In digging a little deeper, it would appear that the rollover text is missing altogether. I am providing a screenshot that should help the theme developer. You can see two developer tools consoles. The console on top correlates to a URL where the rollovers work. The text to be displayed is in markup (that is, in the HTML code).

In the bottom console, which is the /portfolio-2018/ link, the rollovers do not work; I believe because the text is not there in markup to begin with. (see link to screenshots in private content)

I cannot figure out why. Both use the portfolio grid. It would appear that when the portfolio shortcode is used in a “portfolio item”, you get the excerpt. Otherwise (like on the portfolio 2018 page), the rollover text appears to be missing.

It is set to Title and Excerpt. Login credentials below, thanks!

That seemed to work, thank you!

Thank you! That worked for the first item on our Multimedia page (Scarborough) but it did not work for the other items. Is there something else we can do?

I have put the login details below in the private content area. Thank you!

Just double checking, is there anywhere in the theme to collect data from form submitted? Thanks.

Okay, we cleared the cache for WP Rocket and we cleared our cache as well. I provided FTP info in the private content box. Thank you!

Thank you, we will try that and I will get back to you if we are still having issues!