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  • April 5, 2017 at 2:35 pm in reply to: Vimeo Autoplay Blackbars #772580
    jungleboy

    That did fix it, the only problem is the video is HUGE!! LOL!

    Hey staff, let’s try to resolve this. I will leave this page alone.

    If the resolution is 640×360, no problem. It autoplays, no bars. Once I change the size, I get black bars.

    Thanks in advance.

    • This reply was modified 7 years, 7 months ago by jungleboy.
    April 5, 2017 at 2:37 am in reply to: Vimeo Autoplay Blackbars #772131
    jungleboy

    Thank you goldengate415. That worked perfectly!!!

    Thanks to everyone else who tried. This was very frustrating.

    • This reply was modified 7 years, 7 months ago by jungleboy.
    April 4, 2017 at 10:23 pm in reply to: Vimeo Autoplay Blackbars #772037
    jungleboy

    Andy, the problem hasn’t been solved yet.

    April 1, 2017 at 9:08 pm in reply to: Vimeo Autoplay Blackbars #770419
    jungleboy

    Nevermind…. Thanks

    • This reply was modified 7 years, 7 months ago by jungleboy.
    April 1, 2017 at 2:13 pm in reply to: Vimeo Autoplay Blackbars #770315
    jungleboy

    Send me an email and I’ll set you up as an admin.

    March 31, 2017 at 10:39 pm in reply to: Vimeo Autoplay Blackbars #770190
    jungleboy

    I give up…don’t worry about it… almost out of support time anyway…. I’ll find another theme.

    March 31, 2017 at 10:35 pm in reply to: Vimeo Autoplay Blackbars #770186
    jungleboy

    Did not work.

    March 31, 2017 at 3:48 pm in reply to: Vimeo Autoplay Blackbars #770020
    jungleboy

    Andy, What is the quick css field? Thanks for the help? Is this going to allow me to have the video at 1920×1080 and autoplay? If I use the shortcode I can make the black bars go away, but when I insert the iframe code provided by vimeo it allows autoplay but causes black bars.

    Just trying to make sure you understand my problem….again…thanks for your help.

    March 29, 2017 at 11:34 pm in reply to: Vimeo Autoplay Blackbars #769160
    jungleboy

    Yes, they’re gone because I sized the video down. You guys are taking a long time to respond to support tickets. See the private area for an example of the problem.

    March 29, 2017 at 7:04 am in reply to: Vimeo Autoplay Blackbars #768611
    jungleboy

    Any ideas?

    March 28, 2017 at 4:06 pm in reply to: Vimeo Autoplay Blackbars #768250
    jungleboy

    Andy, You and vimeo are pointing fingers at each other and I’m left holding the bag.

    From Vimeo:
    I just tested your video on our test page and it embeds correctly using our iframe code. See here: https://i.imgur.com/bDkwdeo.png

    Therefore those black bars (often referred to as “pillarboxes” or “pillarbars”) look to be related to your WordPress theme or the responsive CSS you are using.

    As the video is embedding correctly on our end we are unable to provide technical support for WordPress themes. I suggest you reach out to your WordPress theme provider to see if they have a suggestion for fixing this issue.

    I’m sorry I couldn’t be of more help in this regard, but please let me know if you have any further questions!
    Sincerely,
    Nicole B.
    END

    Andy, Please don’t take the easy way out. It’s easy to say it’s vimeo…. help me fix this or find someone with the knowledge who can.

    March 28, 2017 at 5:07 am in reply to: Vimeo Autoplay Blackbars #767859
    jungleboy

    Anyone going to respond?

    March 26, 2017 at 6:20 pm in reply to: Vimeo Autoplay Blackbars #767004
    jungleboy

    Basilis, While I appreciate the prompt response, I think you misread the post. “user friendly?” I’m not talking about hindering the user from stopping or playing the video by hiding the control bars….

    See dropbox pic below

    March 26, 2017 at 6:11 pm in reply to: Vimeo Autoplay Blackbars #766998
    jungleboy

    Maybe the better way to phrase the support question is how to I get AUTOPLAY without the BLACK BARS? Tried it in chrome, explorer, and firefox…same issue.,

    :-)

    • This reply was modified 7 years, 8 months ago by jungleboy.
    March 26, 2017 at 5:50 pm in reply to: Vimeo Autoplay Blackbars #766996
    jungleboy

    I’ll give it a shot John, but I’ve already tried that and I get black bars on top and bottom as I previously showed you.

    Thanks

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Viewing 15 posts - 1 through 15 (of 15 total)