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Viewing 6 posts - 1 through 6 (of 6 total)

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July 24, 2017 at 4:36 pm in reply to: Site Down After Update #829051

JudyMeyers
Participant

Apologies! You have full admin rights now.

July 20, 2017 at 6:55 pm in reply to: Site Down After Update #824795

JudyMeyers
Participant

Ok thank you!

July 20, 2017 at 6:31 pm in reply to: Site Down After Update #824781

JudyMeyers
Participant

Well it is a lot as the site is complete and has been live for months. Can you send instructions as I do not want to rebuild the whole site when all I wanted to do was update the theme this morning. Is this really the only option?

July 20, 2017 at 6:25 pm in reply to: Site Down After Update #824774

JudyMeyers
Participant

Thank you. Quick question. Will I lose all of the work I have done (products, content etc) and have to start over?

July 20, 2017 at 6:16 pm in reply to: Site Down After Update #824757

JudyMeyers
Participant

Yes, I am running the shop demo.

July 20, 2017 at 6:04 pm in reply to: Site Down After Update #824738

JudyMeyers
Participant

Hi, I seem to have been able to get the theme working but it doesn’t seem complete. i.e. when I try to edit the menu the product options and pages are not available. Also the footers all reverted back to the original template. Thoughts?
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Viewing 6 posts - 1 through 6 (of 6 total)

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