Page 201 – Support | Kriesi.at – Premium WordPress Themes

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June 3, 2015 at 8:40 pm in reply to: Anchor text not aligning correctly #454083

Josue
Inactive Moderator

Hey!

Can you please temporarily disable the optimisation functionality you have enabled?

Cheers!
Josue

June 3, 2015 at 7:45 pm in reply to: Enfold Contact Form integrate with Act-On Forms #454046

Josue
Inactive Moderator

Please post a link to the page where you have the form.

Cheers!
Josue

June 3, 2015 at 7:43 pm in reply to: Logo Widget #454044

Josue
Inactive Moderator

It is unlikely this has to do with the theme at all but with the location of “logostore.js”, look for that file on your server and change the link accordingly.

Regards,
Josue

June 3, 2015 at 7:39 pm in reply to: Contact form – user's email address is used as the from email #454037

Josue
Inactive Moderator

You are welcome, glad to help :)

Regards,
Josue

June 3, 2015 at 9:07 am in reply to: Logo Widget #453629
Josue
Inactive Moderator
Hey,

logostore.js doesn’t exist on your server, it is trying to call this and it’s returning 404:
```
http://www.visualpowerdesign.nl/users/1545815/widgets/logostore.js?layout=grid&n=all&order=random&showavatar=1
```
Best regards,
Josue
June 3, 2015 at 5:02 am in reply to: Since latest update our site is not working #453558

Josue
Inactive Moderator

You are welcome, glad to help :)

Regards,
Josue

June 3, 2015 at 4:23 am in reply to: Since latest update our site is not working #453550

Josue
Inactive Moderator

Disabling Minify in W3 Total Cache > General Settings does the fix, the problem is that the minified resources are returning Bad Request 400. Refer to:
https://wordpress.org/support/topic/plugin-w3-total-cache-bad-request
https://wordpress.org/support/topic/plugin-w3-total-cache-minify-css-js-returns-400-bad-request
https://wordpress.org/support/topic/http-400-bad-request-on-minified-cssjs-with-request-params

Regards,
Josue

June 3, 2015 at 4:13 am in reply to: Since latest update our site is not working #453545

Josue
Inactive Moderator

Ok but when i try to go to /wp-admin or /wp-login.php it redirects me to /not_found, seems you have a security plugin that changes the default login URL.

Best regards,
Josue

June 3, 2015 at 4:10 am in reply to: Demo Import Still Not Working #453543

Josue
Inactive Moderator

Hi,

Can you please create me a WordPress administrator account? post it here as a private reply.

Regards,
Josue

June 3, 2015 at 4:09 am in reply to: Since latest update our site is not working #453542

Josue
Inactive Moderator

The login URL you posted is returning /not_found.

Best regards,
Josue

June 3, 2015 at 4:08 am in reply to: Plugins Disappeared After Updating Enfold #453540

Josue
Inactive Moderator

Hey!

You can try:
– Removing all those plugins in FTP and re-install them via Plugins > Add new.
– Reinstall WordPress completely.

Regards,
Josue

June 3, 2015 at 3:55 am in reply to: Videoplayer #453532

Josue
Inactive Moderator

Hi,

Can you post the link to the page where you have this video?

Regards,
Josue

June 3, 2015 at 3:54 am in reply to: Since latest update our site is not working #453531

Josue
Inactive Moderator

Ok, can you please hand me a WordPress administrator account? post it here as a private reply.

Regards,
Josue

June 3, 2015 at 3:53 am in reply to: Anchor text not aligning correctly #453530
Josue
Inactive Moderator
Hey!

Try linking without the full URL, just:
```
#kiosks
```
Cheers!
Josue
June 3, 2015 at 3:51 am in reply to: Since latest update our site is not working #453527

Josue
Inactive Moderator

Did you try disabling the caching / minifying plugin?

Regards,
Josue

June 3, 2015 at 3:47 am in reply to: Since latest update our site is not working #453523

Josue
Inactive Moderator

Hi!

Try disabling your caching / minifying plugin.

Cheers!
Josue

June 3, 2015 at 3:45 am in reply to: Widgets keep dissapearing. Please advise if you have time. Thanks #453522

Josue
Inactive Moderator

Hello,

Have you tried disabling all third-party plugins to see if it gets fixed?

Regards,
Josue

June 3, 2015 at 3:41 am in reply to: Logo Widget #453520

Josue
Inactive Moderator

Hi!

Where do you want to put that? have you tried using a Code Block element (Content Elements)?

Cheers!
Josue

June 3, 2015 at 3:40 am in reply to: error content decoding failed #453519

Josue
Inactive Moderator

Hi,

Can you please check if the issue persists with the default WordPress theme activated?

Regards,
Josue

June 3, 2015 at 3:39 am in reply to: Demo Import Still Not Working #453518

Josue
Inactive Moderator

Hi!

Put a phpinfo.php file in your install to check the value of the post_max_size and upload_max_filesize settings. If your php.ini configuration is indeed not working you’ll need to contact your hosting provider to change that for you.

Regards,
Josue

June 3, 2015 at 3:36 am in reply to: Fatal Error on line 811 aon dynamic-css.php #453517

Josue
Inactive Moderator

Hi!

The error states that your installation PHP doesn’t have enough memory to work with, refer to following on how to increase it:
https://codex.wordpress.org/Editing_wp-config.php#Increasing_memory_allocated_to_PHP

Cheers!
Josue

June 3, 2015 at 3:35 am in reply to: Borders & Backgrounds for Columns #453516

Josue
Inactive Moderator

Hey!

Not right now but this feature will be available in the next patch (which will be released in a few days).

Regards,
Josue

June 3, 2015 at 3:33 am in reply to: Enfold Contact Form integrate with Act-On Forms #453514

Josue
Inactive Moderator

Hey!

It would be more convenient to use Contact Form 7 for this, we can help you match the styling of the Enfold form once you got it integrated.

Regards,
Josue

June 3, 2015 at 3:31 am in reply to: Adding downward arrow #453513

Josue
Inactive Moderator

Hey!

Is that the last color section in the page? if so, the down arrow won’t appear, there need to be another section below it.

Best regards,
Josue

June 3, 2015 at 3:30 am in reply to: Full width image #453512
Josue
Inactive Moderator
Hi!

You can add this to the Quick CSS:
```
#av_section_1 .av-parallax {
    background-size: 100% 100% !important;
    height: 100% !important;
    width: 100% !important;
    transform: none !important;
}
```
But as the section width is equal to the full width of the window size the image will be stretched based on that.

Cheers!
Josue
June 3, 2015 at 3:25 am in reply to: remove captions for mobile #453510

Josue
Inactive Moderator

Hi,

Can you please hand us a WordPress administrator account? post it here as a private reply.

Regards,
Josue

June 3, 2015 at 3:23 am in reply to: Plugins Disappeared After Updating Enfold #453507

Josue
Inactive Moderator

Hi,

The issue also occurs with the default theme activated too so it’s not related to Enfold. From the error you’re getting it seems the culprit is in your wp-content/plugins folder, what do you see there (via FTP)?

Regards,
Josue

June 3, 2015 at 3:08 am in reply to: Plugins Disappeared After Updating Enfold #453499

Josue
Inactive Moderator

Hi Scott!

That means that the plugins are not actually removed. The user you provided is not working.

Regards,
Josue

June 3, 2015 at 3:07 am in reply to: Easy Video Suite Embed Breaks Text Block #453497

Josue
Inactive Moderator

Hey!

Can you paste the embed code you’re trying to use?

Best regards,
Josue

June 3, 2015 at 3:05 am in reply to: Adding phone number to the Header Area #453496

Josue
Inactive Moderator

Hi Bill!

You can set a phone number in Enfold > Header > Extra Elements.

Best regards,
Josue
Author

Posts

Viewing 30 posts - 6,001 through 6,030 (of 23,923 total)

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