Page 758 – Support | Kriesi.at – Premium WordPress Themes

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March 9, 2017 at 5:08 pm in reply to: Shop Demo #758457

Jordan Shannon
Inactive Moderator

Hi,

Great! I am glad you were able to get this solved. If you need any more help, please do not hesitate to contact us.

Best regards,
Jordan Shannon

March 9, 2017 at 4:54 pm in reply to: Submenu width, image size and remove borders #758446

Jordan Shannon
Inactive Moderator

Hi,

No problem At all. If you need additional help, please don’t hesitate to let us know!

Best regards,
Jordan Shannon

March 9, 2017 at 9:22 am in reply to: Hosted Video Not Playing in FullScreen Slider or Colored Sections #758255

Jordan Shannon
Inactive Moderator

Hi,

I am not able to see the layout builder in your admin. Is it displaying for you? I want to try and test this further.

Best regards,
Jordan Shannon

March 9, 2017 at 9:18 am in reply to: Layerslider background video sound #758253

Jordan Shannon
Inactive Moderator

Hey peanuttario,

By default, sound is muted on background videos with Enfold. Please refer to the following post for a solution that should work for you:

https://kriesi.at/support/topic/background-video-with-no-sound/#post-229951

Best regards,
Jordan Shannon

March 9, 2017 at 9:12 am in reply to: Hosted Video Not Playing in FullScreen Slider or Colored Sections #758239

Jordan Shannon
Inactive Moderator

Hey Eric,

I would suggest first disabling your plugins to see if there may not be one them which is causing a conflict.

Best regards,
Jordan Shannon

March 9, 2017 at 8:36 am in reply to: Footer Text Size AND Side Bar Width #758219

Jordan Shannon
Inactive Moderator

Hey jameslwilliams,

Please link to the site page that you need help with. The one you listed in private data just takes me to a static landing page.

Best regards,
Jordan Shannon

March 9, 2017 at 8:17 am in reply to: Logo not sizing properly after latest update #758212

Jordan Shannon
Inactive Moderator

Hi,

Could you try adding the logo image through FTP and then adding the direct link in the logo section rather than uploading or choosing from the media library.

Best regards,
Jordan Shannon

March 9, 2017 at 8:13 am in reply to: Portfolio slide order #758209

Jordan Shannon
Inactive Moderator

Hi,

Unfortunately the log is still not working. Are you able to still get in with the above info?

Best regards,
Jordan Shannon

March 9, 2017 at 8:10 am in reply to: Woocommerce Shop questions #758207

Jordan Shannon
Inactive Moderator

Hi,
Do you have a cross-sells.php file in your directory? See the following thread for reference:

https://wordpress.org/support/topic/change-cart-cross-sell-text-you-may-be-interested-in/

Best regards,
Jordan Shannon

March 9, 2017 at 8:01 am in reply to: Add Text Over Full Width Google Map #758205

Jordan Shannon
Inactive Moderator

Hi,

I am glad the solution worked out for you! I was able to reduce the space under the map a bit by adding the following to quick css.

#footer .widget{
margin-top:0px !important;
}

Best regards,
Jordan Shannon

March 9, 2017 at 12:08 am in reply to: Add Text Over Full Width Google Map #758111

Jordan Shannon
Inactive Moderator

Hi,

If you view the page now, I was able to get this working. You can see the updated css in the quick css section. Let me know if this is an idea of what you needed, and we can adjust accordingly if needed.

Best regards,
Jordan Shannon

March 8, 2017 at 11:02 pm in reply to: Mobile Hamburger Menu & Sticky Header Opacity #758071
Jordan Shannon
Inactive Moderator
Hi,

Please see the following link below from a previous user. This solution should work for you provided you use media queries to target mobile and tablet screens:

https://kriesi.at/support/topic/different-icon-for-hamburger-menu/

If you would like me to login and try to implement this for you let me know.

Best regards,
Jordan Shannon
- This reply was modified 7 years, 10 months ago by Jordan Shannon.
March 8, 2017 at 10:49 pm in reply to: Enable search within menu pages, not just blog entries #758064

Jordan Shannon
Inactive Moderator

Hi,

If I am understanding the above correctly, you are not receiving the correct results from the header search. Try our advanced search via SearchWp. See the documentation here.

Best regards,
Jordan Shannon

March 8, 2017 at 10:07 pm in reply to: Mobile Hamburger Menu & Sticky Header Opacity #758053

Jordan Shannon
Inactive Moderator

Hi,

Sorry for the late reply. I want I understand you 100% as to what you need before offering further suggestions. You want the menu icon to be the exact same as the desktop? You don’t like the mobile version with the three dots on the left. Correct?

Best regards,
Jordan Shannon

March 8, 2017 at 9:12 pm in reply to: Title of single posts #758031

Jordan Shannon
Inactive Moderator

Hi,

This is something that we can keep in mind for future updates. For this concern, as well as additional suggestions you can always use our Feature Request page.
Best regards,
Jordan Shannon

March 8, 2017 at 9:08 pm in reply to: Non-existent posts show up on blog pages #758028

Jordan Shannon
Inactive Moderator

It’s great to hear that you were able to get this resolved. If you need additional help and assistance, please do not hesitate to contact us here on the forums or refer to our documentation.
Best regards,
Jordan Shannon

March 8, 2017 at 8:50 pm in reply to: Logo not sizing properly after latest update #758022

Jordan Shannon
Inactive Moderator

Hi,

Can you post the header.php code into private content?

Best regards,
Jordan Shannon

March 8, 2017 at 8:48 pm in reply to: Icon List Minimal Small List Spacing #758020
Jordan Shannon
Inactive Moderator
Hi,

Yes, that produced the same result. I am not seeing the spacing issue. Are you viewing your browser at 100%

Best regards,
Jordan Shannon
- This reply was modified 7 years, 10 months ago by Jordan Shannon.
March 8, 2017 at 5:30 pm in reply to: Icon List Minimal Small List Spacing #757929
Jordan Shannon
Inactive Moderator
Hi,

I put my font at 15px, but still no luck in recreating the issue. Please see the following image:

https://snag.gy/fm250r.jpg

Best regards,
Jordan Shannon
- This reply was modified 7 years, 10 months ago by Jordan Shannon.
March 8, 2017 at 5:16 pm in reply to: black bars on fullscreen slider #757919

Jordan Shannon
Inactive Moderator

Hi,

This is an IOS related issue as it does not allow for background videos. However there is a possible workaround that may work for you. See the following thread:

https://kriesi.at/support/topic/video-background-mobile/#post-252474

Best regards,
Jordan Shannon

March 8, 2017 at 5:11 pm in reply to: Submenu width, image size and remove borders #757918

Jordan Shannon
Inactive Moderator

Hi,

Add this to quick css:

#header.av_minimal_header .avia_mega_div {
border-top-width:0px !important;
}

Best regards,
Jordan Shannon

March 8, 2017 at 4:48 pm in reply to: Background Video #757907

Jordan Shannon
Inactive Moderator

Hi,

If you have trouble with this please let me know.

Best regards,
Jordan Shannon

March 8, 2017 at 4:36 pm in reply to: Logo not sizing properly after latest update #757898

Jordan Shannon
Inactive Moderator

Hi,

Can you access your header.php file to make sure it is not hard coded within it?

Best regards,
Jordan Shannon

March 8, 2017 at 4:34 pm in reply to: Background Video #757896

Jordan Shannon
Inactive Moderator

Hi,

You would add the video short code element into a full width color section via a code block or text field. The short code should also have the size parameters. See the link below for shortcode example:

https://wpsites.net/web-design/how-to-add-full-screen-video-from-your-wordpress-media-library/

Best regards,
Jordan Shannon

March 8, 2017 at 4:25 pm in reply to: How can I change padding of button? #757890

Jordan Shannon
Inactive Moderator

Hi,

Great! I am glad that the solution worked for you. If you need any additional help, please let us know!

Best regards,
Jordan Shannon

March 8, 2017 at 4:24 pm in reply to: Lady on booking List #757889

Jordan Shannon
Inactive Moderator

Hi,

I can translate the backend. I am just trying to get a clear understanding of the entire scope of your problems so that I can properly solve them :-).

Best regards,
Jordan Shannon

March 8, 2017 at 4:22 pm in reply to: Submenu width, image size and remove borders #757886

Jordan Shannon
Inactive Moderator

Hi,

I am glad the above css worked for you. Can you please screenshot the white space you are speaking of so I know that I am targeting the correct area.

Best regards,
Jordan Shannon

March 8, 2017 at 4:20 pm in reply to: Simple way to change german translation for breadcrumbs #757885

Jordan Shannon
Inactive Moderator

Hi,

I am glad that you found a solution that worked for you. I will keep that plugin in mind for those who may need it in the future.

Best regards,
Jordan Shannon

March 8, 2017 at 12:13 am in reply to: Add Text Over Full Width Google Map #757373

Jordan Shannon
Inactive Moderator

Hi,
Can you attach your admin info to the private content section so that I can look into this further.

Best regards,
Jordan Shannon

March 7, 2017 at 11:55 pm in reply to: black bars on fullscreen slider #757359

Jordan Shannon
Inactive Moderator

Hey peanuttario,

You can add this to quick css:

#top .av-video-slide .avia-slide-wrap{
background-color:#000000!important;
}

Just edit the color to whatever you need.

Best regards,
Jordan Shannon
Author

Posts

Viewing 30 posts - 22,711 through 22,740 (of 23,052 total)

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