Page 747 – Support | Kriesi.at – Premium WordPress Themes

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Posts
March 23, 2017 at 6:32 pm in reply to: Use travel demo but without installing woocommerce #765638

Jordan Shannon
Inactive Moderator

Hey mediafacto,

You can just install the demo but don’t install or activate the woocommerce plugin at all.

Best regards,
Jordan Shannon

March 23, 2017 at 6:31 pm in reply to: size of the related items in Woocommerce #765634

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. I am not sure what you mean by sale badge, can you provide a screenshot?

Best regards,
Jordan Shannon

March 23, 2017 at 6:29 pm in reply to: Customize Image Hotspot #765633

Jordan Shannon
Inactive Moderator

Hey mikejohnsimports,

So you are asking how to display the actually text that appears when you hover over the white dot?
Please see the following documentation: http://kriesi.at/documentation/enfold/creating-images-with-hotspots/
Best regards,
Jordan Shannon

March 23, 2017 at 6:26 pm in reply to: Woocommerce remove category image in top #765628

Jordan Shannon
Inactive Moderator

Hi,

Great. Glad I could help. I also addressed your additional question. I will close this ticket.

Best regards,
Jordan Shannon

March 23, 2017 at 6:25 pm in reply to: size of the related items in Woocommerce #765625
Jordan Shannon
Inactive Moderator
Hey BPC,

Try adding this to quick css and let me know if it works:
```
#top .product_column_4 .products .product {
    margin: 0 9% 1% 0!important;
    width: 17.8%!important;
}
```
Best regards,
Jordan Shannon
- This reply was modified 7 years, 9 months ago by Jordan Shannon.
March 23, 2017 at 6:19 pm in reply to: Woocommerce remove category image in top #765621
Jordan Shannon
Inactive Moderator
Hey BPC,

Add this to quick css:
```
img.category_thumb{
display:none!important;
}
```
Let me know if this works.

Best regards,
Jordan Shannon
March 23, 2017 at 6:16 pm in reply to: Add changes in config-templatebuilder\avia-shortcodes in childtheme #765619

Jordan Shannon
Inactive Moderator

Hi,

That is the correct file. Are you making sure the it is the correct file folder for the main theme. I have tested this on my system and it updates with no issue at all. If possible please provide ftp access so I can look into this.

Best regards,
Jordan Shannon

March 23, 2017 at 6:09 pm in reply to: How to reduce space above a color section? #765618
Jordan Shannon
Inactive Moderator
Hey Fiorilla,

Try adding this to quick css:
```
main.template-page.content.av-content-full.alpha.units{

padding-bottom:0px!important;

}
```
You can adjust the padding to what you need.

Best regards,
Jordan Shannon
March 23, 2017 at 6:00 pm in reply to: Video in Color Section Background Not Playing on Mobile #765612

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please don’t hesitate to contact us.

Best regards,
Jordan Shannon

March 23, 2017 at 5:59 pm in reply to: How to increase font size inside the tables #765611
Jordan Shannon
Inactive Moderator
Hey dalen550,

Try adding this to quick css:
```
table td{

font-size:18px!important;

}
```
Adjust the font size to what you need.

Best regards,
Jordan Shannon
March 23, 2017 at 5:42 pm in reply to: One Page Problem with Slider #765596
Jordan Shannon
Inactive Moderator
Hi,

I put the following in quick css:
```
.page-id-254 .content{
padding-top:0px !important;
padding-bottom:0px !important;
}

.container_wrap{
border-top:none!important;
}
```
It seems to have fixed your issue. Please test to confirm.

Best regards,
Jordan Shannon
March 23, 2017 at 4:56 pm in reply to: Enfold Contact Form don't send e-mail to Microsoft Exchange Server Office 365 #765565

Jordan Shannon
Inactive Moderator

Hi,

Try the following: attempt to recover your password at the wp-login.php page and check if you get the recovery mail message. You may have to contact your hosting support for this issue as well.

Best regards,
Jordan Shannon

March 23, 2017 at 4:51 pm in reply to: Video in Color Section Background Not Playing on Mobile #765560

Jordan Shannon
Inactive Moderator

Hi,

Unfortunately, this is not something we would have any control over. It is a function of the phones themselves to prevent unwanted cellular data downloads.

Best regards,
Jordan Shannon

March 23, 2017 at 6:21 am in reply to: DIFFERENT ALIGNMENT WITH SAME CODE ON PAGE #765163
Jordan Shannon
Inactive Moderator
Hey mleite1,

I added this to quick css:
```
@media only screen and (min-width: 996px)  {

div #av_section_3 .av_one_fourth {
    margin-left: -90px!important;
}

}

@media only screen and (max-width: 1040px) and (min-width: 783px)  {
div #av_section_3 .av_one_fourth {
    margin-left: -81px!important;
}

}
```
It seems to be working now. Please let me know if this works for you.

Best regards,
Jordan Shannon
- This reply was modified 7 years, 9 months ago by Jordan Shannon.
March 23, 2017 at 5:50 am in reply to: did enfold activaite the lazy load for images by javascript or css?? #765151

Jordan Shannon
Inactive Moderator

Hey YongyanLi,

We have no recommendations for that at the moment. You can try searching the WordPress.org plugin repository or asking on somewhere like Stack Overflow or even the regular WordPress support forums if you’d like to look for a bit more guidance.

Best regards,
Jordan Shannon

March 23, 2017 at 5:46 am in reply to: Images fitting in Slider #765150

Jordan Shannon
Inactive Moderator

Hey Joshua,

Please provide a link to the site so we can look into this further.

Best regards,
Jordan Shannon

March 23, 2017 at 5:42 am in reply to: Fullwidth easy slider right desktop spacing #765147
Jordan Shannon
Inactive Moderator
Hey mcraig77,

Add this to quick css:
```
h2.avia-caption-title{
text-align:right!important;
}
```
Best regards,
Jordan Shannon
- This reply was modified 7 years, 9 months ago by Jordan Shannon.
March 23, 2017 at 5:38 am in reply to: Icon Boxes #765145

Jordan Shannon
Inactive Moderator

Hey Joshua,

Could you please provide a link to the site so I can see what you need?

Best regards,
Jordan Shannon

March 23, 2017 at 5:37 am in reply to: The Events Calendar Plugin #765144
Jordan Shannon
Inactive Moderator
Hey wbmiller4,

Add this to quick css:
```
.av-upcoming-event-image{
border-radius:0px!important;
}
```
Let me know if this works.

Best regards,
Jordan Shannon
March 23, 2017 at 5:27 am in reply to: enfold slide show image size on mobile #765142

Jordan Shannon
Inactive Moderator

Hi,

Please test again and let me know if its better.

Best regards,
Jordan Shannon

March 23, 2017 at 12:46 am in reply to: Lining text in layerslider with content #765118

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help please contact us here.

Best regards,
Jordan Shannon

March 23, 2017 at 12:41 am in reply to: Add changes in config-templatebuilder\avia-shortcodes in childtheme #765116

Jordan Shannon
Inactive Moderator

Hi,

Please try clearing your cache a few times and reload the page.

Best regards,
Jordan Shannon

March 23, 2017 at 12:29 am in reply to: CF7 Form Keeps Spinning #765115
Jordan Shannon
Inactive Moderator
Hi,

Add this to quick css to increase font size:
```
.sub_menu ul li a{
font-size:18px!important
}
```
I am not sure what you mean by increasing the width. As of right now the width is at full screen.

Best regards,
Jordan Shannon
March 23, 2017 at 12:22 am in reply to: Producy Catgory Image Size Problem #765112

Jordan Shannon
Inactive Moderator

Hi,

Ok great. I’m glad they are not resizing again. If it happens again, please contact us here.

Best regards,
Jordan Shannon

March 22, 2017 at 6:50 pm in reply to: Border turned off, but present in header (v4) #764988

Jordan Shannon
Inactive Moderator

Hi,

Well will look into the bug. I am glad this was able to be fixed up for you.

Best regards,
Jordan Shannon

March 22, 2017 at 6:44 pm in reply to: Border turned off, but present in header (v4) #764982

Jordan Shannon
Inactive Moderator

Hi,

I am not sure what you are asking. My version is to remove the borders.

Best regards,
Jordan Shannon

March 22, 2017 at 6:39 pm in reply to: Border turned off, but present in header (v4) #764975
Jordan Shannon
Inactive Moderator
Hi,

Try this in quick css:
```
#top .av_header_with_border.av_header_transparency #header_main {
border:0px!important;
}

.av_header_with_border.av_header_transparency #menu-item-shop.cart_dropdown{
border:0px!important;
}

.avia-menu.av_menu_icon_beside {

border:0px!important;

}
```
Let me know if this works for you.

Best regards,
Jordan Shannon
March 22, 2017 at 6:28 pm in reply to: Border turned off, but present in header (v4) #764969

Jordan Shannon
Inactive Moderator

Hey MORTULGAAH,

You want to remove border under the header menu?

Best regards,
Jordan Shannon

March 22, 2017 at 6:21 pm in reply to: start page not found #764959

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please don’t hesitate to let us know.

Best regards,
Jordan Shannon

March 22, 2017 at 6:19 pm in reply to: Add changes in config-templatebuilder\avia-shortcodes in childtheme #764956

Jordan Shannon
Inactive Moderator

Hey Krzysztof,

Yes, you would basically recreate the parent structure in the child theme.

Best regards,
Jordan Shannon
Author

Posts

Viewing 30 posts - 22,381 through 22,410 (of 23,052 total)

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