Page 737 – Support | Kriesi.at – Premium WordPress Themes

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April 6, 2017 at 6:48 pm in reply to: enfold slide show image size on mobile #773391
Jordan Shannon
Inactive Moderator
Hi,

Try updating with the following:
```
@media only screen and (max-width: 667px){
#full_slider_1 .avia-slideshow-inner, #full_slider_1 img {
    height: 200px !important;
}
}
```
Best regards,
Jordan Shannon
April 6, 2017 at 6:00 pm in reply to: Hover menu cannot be seen #773369

Jordan Shannon
Inactive Moderator

Hi,

I am going to check in with my team and see if they have a solution. It’s seems like an error in the fade animation.

Best regards,
Jordan Shannon

April 6, 2017 at 5:59 pm in reply to: image behind each menu item #773368
Jordan Shannon
Inactive Moderator
Hi,
Try this:
```
#top #header_meta{
background-image url();
}
```
Best regards,
Jordan Shannon
April 6, 2017 at 5:22 pm in reply to: images won't load onto site #773351

Jordan Shannon
Inactive Moderator

Hi,
No error messages are being produced? I apologize this is taking so long.

Best regards,
Jordan Shannon

April 6, 2017 at 5:04 pm in reply to: Widget top articles in sidebar #773335

Jordan Shannon
Inactive Moderator

Hi,

Best regards,
Jordan Shannon

April 6, 2017 at 5:04 pm in reply to: Highlight Submenu #773333

Jordan Shannon
Inactive Moderator

Hi,

That’s great news. If you need additional help, please don’t hesitate to let me know.

Best regards,
Jordan Shannon

April 6, 2017 at 5:03 pm in reply to: Widget top articles in sidebar #773332

Jordan Shannon
Inactive Moderator

Hi,

What is the widget you are using? Also if possible, please provide admin info so I can look into this further as there should be an option to exclude specific pages.

Best regards,
Jordan Shannon

April 6, 2017 at 4:59 pm in reply to: Spacing between separator and blog entry element #773328
Jordan Shannon
Inactive Moderator
Hi,

Try adding this to quick css:
```
.hr-custom .hr-inner.inner-border-av-border-fat {
    border-top-width: 10px!important;
    margin-top: 10px!important;
}

body div .avia-button{
margin:0px!important;
}
```
Let me know if this works.

Best regards,
Jordan Shannon
April 5, 2017 at 10:45 pm in reply to: image behind each menu item #772871
Jordan Shannon
Inactive Moderator
Hi,

You need to load the image to the media library, and using css add it as a background image to the specific menu item.
```
#avia-menu #menu-item-***{
background-image url();
}
```
Best regards,
Jordan Shannon
April 5, 2017 at 10:41 pm in reply to: text on slider #772869

Jordan Shannon
Inactive Moderator

Hey sandra1307,

At the moment I am seeing no text at all on the slider, have you removed it?

Best regards,
Jordan Shannon

April 5, 2017 at 10:39 pm in reply to: image behind each menu item #772865

Jordan Shannon
Inactive Moderator

Hey BPC,

It is possible, but visually may not look good as it could distort the text and make it unreadable.

Best regards,
Jordan Shannon

April 5, 2017 at 10:37 pm in reply to: CSS Problems #772864

Jordan Shannon
Inactive Moderator

Hey Burggraafit,

Try placing some css at the very top of the styling panel. For example: body{display:none} and see if that works. If it does there may be an error somewhere in the css written below it. Also be sure to clear your cache a few times before you test.

Best regards,
Jordan Shannon

April 5, 2017 at 8:57 pm in reply to: Licensing Understanding #772836

Jordan Shannon
Inactive Moderator

Hi,

No problem. If you need additional help, don’t hesitate to contact us here on the forums.

Best regards,
Jordan Shannon

April 5, 2017 at 8:37 pm in reply to: Licensing Understanding #772824

Jordan Shannon
Inactive Moderator

Hey George Paul ,

Each implementation of the site will require its own license.

Best regards,
Jordan Shannon

April 5, 2017 at 8:22 pm in reply to: Hide Zopim (Zendesk) chat widget on specific pages #772814

Jordan Shannon
Inactive Moderator

Hi,

Best regards,
Jordan Shannon

April 5, 2017 at 8:21 pm in reply to: Hide Zopim (Zendesk) chat widget on specific pages #772811

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, don’t hesitate to contact us here on the forums.

Best regards,
Jordan Shannon

April 5, 2017 at 8:17 pm in reply to: Hide Zopim (Zendesk) chat widget on specific pages #772808
Jordan Shannon
Inactive Moderator
Hi,

Try:
```
.page-id-18233 .zopim {
display: none !important;
}
```
Let me know if this works.

Best regards,
Jordan Shannon
- This reply was modified 7 years, 11 months ago by Jordan Shannon.
April 5, 2017 at 8:07 pm in reply to: Help on installing Enfold #772803

Jordan Shannon
Inactive Moderator

Hey tristen1,

Likely your web server is configured with low PHP settings that only allow a certain size ZIP file to be uploaded via WP admin. You can increase the php settings, or simply install the theme via ftp.

Best regards,
Jordan Shannon

April 5, 2017 at 8:05 pm in reply to: Google Analytics Mobile opt out – where should i copy in the code? #772801

Jordan Shannon
Inactive Moderator

Hey Jo_Smud,
I would put the opt-out script directly above the tracking code to ensure that it is read.

Best regards,
Jordan Shannon

April 5, 2017 at 8:03 pm in reply to: Target specific title in Masonry grid (css) #772799

Jordan Shannon
Inactive Moderator

Hi,

Great! I am glad you were able to get this figured out. If you need further help, please don’t hesitate to contact us here on the forums.

Best regards,
Jordan Shannon

April 5, 2017 at 7:57 pm in reply to: product imge not displayed #772796

Jordan Shannon
Inactive Moderator

Hey bonsaiko,

Please refer to this page, we are actively pursuing solutions:

https://kriesi.at/support/topic/enfold-theme-woocommerce-product-images-not-showing-as-of-4-4-17/

Best regards,
Jordan Shannon

April 5, 2017 at 7:54 pm in reply to: If you update the Enfold theme, does this effect the "functions.php" file? #772794

Jordan Shannon
Inactive Moderator

Hi,

It is better to use a child theme as uploading a backed up functions.php file to a fresh update could cause unforeseen conflicts if some of the theme code and functions have been updated.

Best regards,
Jordan Shannon

April 5, 2017 at 7:51 pm in reply to: Hide Zopim (Zendesk) chat widget on specific pages #772791

Jordan Shannon
Inactive Moderator

Hey Krzysztof,

You would just need to get the specific page id and hide it via css.

for exapmple:

.page-id .jx_ui_Widget{
display:none;
}

Best regards,
Jordan Shannon

April 5, 2017 at 7:27 pm in reply to: Changing templates afterwards possible? #772777

Jordan Shannon
Inactive Moderator

Hi,

Unfortunately enfold does not offer global templates, so style updates and text updates would have to be handled individually. WordPress native page templates can be created via php but that requires more custom work.
.
Best regards,
Jordan Shannon

April 5, 2017 at 7:16 pm in reply to: Changing templates afterwards possible? #772770

Jordan Shannon
Inactive Moderator

Hey umanskro,

So they want to know if there are global page templates which can make changes throughout the site?

Best regards,
Jordan Shannon

April 5, 2017 at 7:13 pm in reply to: Layout Elements: nested #772766

Jordan Shannon
Inactive Moderator

Hey hjheer42,

Try to use the Grid Row element to create nested columns.

Best regards,
Jordan Shannon

April 5, 2017 at 7:03 pm in reply to: How to disable main menu #772756
Jordan Shannon
Inactive Moderator
Hi,

I added the following to quick css:
```
nav.main_menu{
display:none!important;
}
```
Please test

Best regards,
Jordan Shannon
April 5, 2017 at 6:48 pm in reply to: images won't load onto site #772744

Jordan Shannon
Inactive Moderator

Hi,

Have you tried to load it from a different device?

Best regards,
Jordan Shannon

April 5, 2017 at 6:46 pm in reply to: How to switch comment form labels [solved] #772740

Jordan Shannon
Inactive Moderator

Hi,

Great! I am glad that you were able to find a solution. If you need additional help please don’t hesitate to contact us here on the forums.

Best regards,
Jordan Shannon

April 5, 2017 at 6:45 pm in reply to: Unlink Portfolio Boxes #772739
Jordan Shannon
Inactive Moderator
Hi,

I think can be completed via javascript can you please try adding the following script:
```
document.getElementsByClassName("page-id-734 av-masonry-entry").removeAttribute("href");
```
Please see the following on how to add custom js to the theme:

https://kriesi.at/support/topic/add-custom-javascript/

Best regards,
Jordan Shannon
Author

Posts

Viewing 30 posts - 22,081 through 22,110 (of 23,052 total)

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