Page 731 – Support | Kriesi.at – Premium WordPress Themes

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April 14, 2017 at 4:57 pm in reply to: Button of the blog, it separates #777889

Jordan Shannon
Inactive Moderator

Hi,

No problem please keep me updated.

Best regards,
Jordan Shannon

April 14, 2017 at 4:56 pm in reply to: Hide Comment and Post Date from blog page #777888

Jordan Shannon
Inactive Moderator

Hi,

Great! I am glad this was able to help you. If you need anything else, please contact us and let us know here on the forums.

Best regards,
Jordan Shannon

April 14, 2017 at 12:21 pm in reply to: Strange behaviour on site overall #777785

Jordan Shannon
Inactive Moderator

Hi,

My suggestion is to do a fresh install of WP and import the last working/correct instance of the site to see if this occurs again. That will isolate whether the issue root is in the theme itself, or corruption elsewhere. Also, if I have not asked earlier, are you sure there are no plugin conflicts.

Best regards,
Jordan Shannon

April 14, 2017 at 12:15 pm in reply to: portfolio grid entry #777784
Jordan Shannon
Inactive Moderator
Hey Enffie,

Try adding the functions.php file
```
function add_custom_port_target(){
?>
<script>
jQuery(window).load(function(){
jQuery('h3.grid-entry-title.entry-title a').attr('target','_blank');
});
</script>
<?php
}
add_action('wp_footer', 'add_custom_port_target');
```
Let me know if this works for you.

Best regards,
Jordan Shannon
April 14, 2017 at 12:11 pm in reply to: Reset von Theme zu Enfold Travel Demo #777782

Jordan Shannon
Inactive Moderator

Hey smoothius,

You first want to install this plugin https://wordpress.org/plugins/wp-reset/

You can do a database “reset” in Dashboard > Tools > Reset with that plugin. Keep in mind that this is going to erase all of your content. It’s the same thing as deleting the database and having WordPress create a new one. You will then be able to start with any demo you want.

Best regards,
Jordan Shannon

April 14, 2017 at 11:58 am in reply to: Strange behaviour on site overall #777775

Jordan Shannon
Inactive Moderator

Hi,

Do you have a backup of the site that you can import?

Best regards,
Jordan Shannon

April 14, 2017 at 11:57 am in reply to: Button of the blog, it separates #777774

Jordan Shannon
Inactive Moderator

Hi,

Have you tried contacting the plugin developers as well? They may have a ready made solution or have seen this issue before.

Best regards,
Jordan Shannon

April 14, 2017 at 11:54 am in reply to: Masonry Caption (Wrongly displayed on mobile device) #777773

Jordan Shannon
Inactive Moderator

Hi,

I am glad this was able to be solved for you. If you need additional help, please let us know here on the forums.

Best regards,
Jordan Shannon

April 14, 2017 at 11:52 am in reply to: Automatic generated image sizes in media library #777772

Jordan Shannon
Inactive Moderator

Hi,

I came across this past thread that offers an explanation as to why this happens. Please view it here. As I mentioned above it could be a default WP function, but also check if any plugins are causing this as well.

Best regards,
Jordan Shannon

April 14, 2017 at 12:29 am in reply to: Change The Logo in The Shrinking Header #777593
Jordan Shannon
Inactive Moderator
Hey Phenomedial,

Try adding the following to quick css:
```
.header-scrolled .logo a img {
    visibility: hidden;
}
.header-scrolled .logo a {
    background: url(_SCROLLED_LOGO_URL_HERE_) no-repeat top center;
}
```
Best regards,
Jordan Shannon
April 14, 2017 at 12:26 am in reply to: Button of the blog, it separates #777590
Jordan Shannon
Inactive Moderator
Hey Ganubis,

Try disabling the AddThis plugin and see if the issue goes away just to confirm. If it does, I would try and contact their support as well.

Best regards,
Jordan Shannon
- This reply was modified 7 years, 11 months ago by Jordan Shannon.
April 14, 2017 at 12:23 am in reply to: Alternate content background on bottom of single product page #777588

Jordan Shannon
Inactive Moderator

Hey Taryn,

You can target the specific page id and hide via css. Is the above example from your site?

Best regards,
Jordan Shannon

April 14, 2017 at 12:21 am in reply to: Hide Comment and Post Date from blog page #777587

Jordan Shannon
Inactive Moderator

Hi,

The icons missing is not anything to do with the css. There seems to be a caching issue going on with the site. Are you using a hosting service, or self hosting?

Also please see the following links which may help:

https://wordpress.org/support/topic/social-media-icons-are-displayed-as-a-box/

http://kriesi.at/documentation/enfold/enable-cors/

Best regards,
Jordan Shannon

April 14, 2017 at 12:10 am in reply to: Form Integration #777586

Jordan Shannon
Inactive Moderator

Hi,

Our theme has no bearing on the form as no one has put an onclick function on the button. I have you tried creating a new form page? It should be operating like this.

Best regards,
Jordan Shannon

April 13, 2017 at 9:57 pm in reply to: Strange behaviour on site overall #777554

Jordan Shannon
Inactive Moderator

Hi,

As long as there is code within quick css the enfold_child_theme.css file will always be there, as Victoria said this is an auto-generated file. Is there a particular page in which the ALB elements won’t load? I opened a few and the elements loaded for me.

Best regards,
Jordan Shannon

April 13, 2017 at 9:51 pm in reply to: Add Image Credits to Featured Image #777551

Jordan Shannon
Inactive Moderator

Hi,

I am not able to see the image you pasted above. Would you be able to share the page/site in question? Hopefully it is something we can correct with css.

As for the changes made, just duplicate the edited file structure in the child theme folder and it will override the parent theme.

In this case create includes > loop-index.php(paste from parent theme) within the child theme folder.

This way your changes are safe during updates.

Best regards,
Jordan Shannon

April 13, 2017 at 6:35 pm in reply to: Picture swap #777445

Jordan Shannon
Inactive Moderator

Hi,

Apologies, I thought you were looking to hover the images only. For the text it is a little more involved than that. and would require a bit of custom code to pull off. As there is no built in solution for this with Enfold, perhaps a plugin could help you achieve this.

Best regards,
Jordan Shannon

April 13, 2017 at 6:23 pm in reply to: Adding size options in WooCommerce #777429

Jordan Shannon
Inactive Moderator

Hi,

Okay, please try the solutions within the link I added above as well. A few users seem to have had success with them.

Best regards,
Jordan Shannon

April 13, 2017 at 6:07 pm in reply to: Add Image Credits to Featured Image #777418
Jordan Shannon
Inactive Moderator
Hey Felix,

You can try the following:

Edit includes > loop-index.php, find this code:
```
if($slider) $slider = '<a href="'.$link.'">'.$slider.'</a>';
			if($slider) echo '<div class="big-preview '.$blog_style.'">'.$slider.'</div>';
```
Below that add the following:
```
$description = get_post_field('post_content', get_post_thumbnail_id());
			echo $description;
```
You can use the “Description” field on the image attachment editor page (Media > Library > Edit) to save a description text.

Best regards,
Jordan Shannon
April 13, 2017 at 5:58 pm in reply to: Picture swap #777414
Jordan Shannon
Inactive Moderator
Hey brentd99,

You can try this simple html solution:
```
<img onmouseover="this.src='path-to-mouse-over-image';" onmouseout="this.src='path-to-normal-image';" src="path-to-normal-image" alt="what-ever-you-like"  />
```
Best regards,
Jordan Shannon
April 13, 2017 at 5:47 pm in reply to: Automatic generated image sizes in media library #777405

Jordan Shannon
Inactive Moderator

Hi,

Can you link me to the new post.

Best regards,
Jordan Shannon

April 13, 2017 at 5:46 pm in reply to: Hide Comment and Post Date from blog page #777404
Jordan Shannon
Inactive Moderator
Hi,

There seems to be an issue with quick css reading. I have added the following into header.php and it seems to be working:
```
.html_elegant-blog .avia-content-slider .slide-meta { display: none !important; }
```
Please test and let me know if it is working for you.

Best regards,
Jordan Shannon
April 13, 2017 at 5:40 pm in reply to: Hide Comment and Post Date from blog page #777402

Jordan Shannon
Inactive Moderator

Hi,

There is an issue with the quick css reading. We will get this corrected soon.

Best regards,
Jordan Shannon

April 13, 2017 at 5:32 pm in reply to: Avia Layout Builder – Can't Save Any Content #777399

Jordan Shannon
Inactive Moderator

Hi,

No problem. If you need additional help, please contact us here on the forums.

Best regards,
Jordan Shannon

April 13, 2017 at 5:28 pm in reply to: Adding size options in WooCommerce #777397

Jordan Shannon
Inactive Moderator

Hi,

Outside of just the message being displayed is the site operating and functioning normally? It has been brought to my attention that there is already a large thread with a solution. Please check through their solutions and let me know if you have success.

Best regards,
Jordan Shannon

April 13, 2017 at 5:04 pm in reply to: Avia Layout Builder – Can't Save Any Content #777388

Jordan Shannon
Inactive Moderator

Hi,

I was able to fix this by doing the following:

Going to Users > Your Profile, and uncheck the box “disable the visual editor when writing”

Please test to confirm that it is working now.

Best regards,
Jordan Shannon

April 13, 2017 at 4:45 pm in reply to: Vimeo video embed issue #777377

Jordan Shannon
Inactive Moderator

Hi,

This has been fixed. You want to use the iframe share code from video instead of just the url. I added it into a text box element. Please test and let me know if it is okay.

Best regards,
Jordan Shannon

April 13, 2017 at 4:37 pm in reply to: Vimeo video embed issue #777374

Jordan Shannon
Inactive Moderator

Hey ActionGameReplay,

Please start a separate thread for your issue. It helps us keep things organized.

Best regards,
Jordan Shannon

April 12, 2017 at 10:37 pm in reply to: Blog #776959

Jordan Shannon
Inactive Moderator

Hi,

Sorry for the delay, please try updating your theme to the most updated version of Enfold which is currently 4.0.

Best regards,
Jordan Shannon

April 12, 2017 at 10:31 pm in reply to: Glassy and transparent header color #776954

Jordan Shannon
Inactive Moderator

Hi,

I am not sure what you mean show in glossy. What color should the number be changed to?

Best regards,
Jordan Shannon
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Posts

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