Page 728 – Support | Kriesi.at – Premium WordPress Themes

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April 19, 2017 at 6:42 am in reply to: hieroglyphs on my webpage, weird symbols, signs #779796

Jordan Shannon
Inactive Moderator

Hi,

A plugin conflict may be one of the reason for this issue.
To find which plugin is causing the conflict please follow these steps:

1. Go to your plugins page > Deactivate all active Plugins
2. Update WordPress and Enfold to latest version if you have not.
3. Make sure all the plugins are updated.
4. If the problem does not persist when plugins are turned off, activate one plugin at a time and refresh until you find the plugin in conflict.
5. Try deactivating the enfold theme and activate default wordpress theme.

We await the results of your plugin compatibility test.

Best regards,
Jordan Shannon

April 19, 2017 at 6:36 am in reply to: Alternate content background on bottom of single product page #779791

Jordan Shannon
Inactive Moderator

Hi,

Best regards,
Jordan Shannon

April 19, 2017 at 12:14 am in reply to: Extra Elements / Adding Top Bar Causes my logo to be partially hidden under menu #779718

Jordan Shannon
Inactive Moderator

Hi,

No problem. If you need additional help, please contact us here on the forums.

Best regards,
Jordan Shannon

April 18, 2017 at 11:58 pm in reply to: hieroglyphs on my webpage, weird symbols, signs #779716

Jordan Shannon
Inactive Moderator

Hey MaktubJolie,

Which page is this coming from?

Best regards,
Jordan Shannon

April 18, 2017 at 11:54 pm in reply to: Change main menu font hover color #779715

Jordan Shannon
Inactive Moderator

Hey mdriess,

On the dash, go to Enfold > Advanced Styling > Main Menu Links > Check box “Apply only to mouse hover state”

Best regards,
Jordan Shannon

April 18, 2017 at 11:51 pm in reply to: Extra Elements / Adding Top Bar Causes my logo to be partially hidden under menu #779713
Jordan Shannon
Inactive Moderator
Hey Eleina_Shinn,

I updated the height to 160px then added the following to quick css:
```
@media only screen and (min-width: 768px) {
strong.logo a img{
margin-top:20px!important;
}}
```
Best regards,
Jordan Shannon
April 18, 2017 at 11:29 pm in reply to: Hide url in iframe on page source #779710

Jordan Shannon
Inactive Moderator

Hi,

Unfortunately none that will be very effective long term. You can try and disable right click on the page for example, but you can then use keystrokes to view the source. There are also tons of debug browsers that the site can be loaded into and you can view the source from there.

Best regards,
Jordan Shannon

April 18, 2017 at 6:36 pm in reply to: Hide url in iframe on page source #779544

Jordan Shannon
Inactive Moderator

Hey Charlotte,

This is pretty tough to do. It can be made more difficult via javascript, however there would still be workarounds to find it if someone is determined enough.

Best regards,
Jordan Shannon

April 18, 2017 at 6:28 pm in reply to: Child Theme – Color #779540

Jordan Shannon
Inactive Moderator

Hey andrweschroeder,

Have you tried clearing the cache a few times over? Make sure to do a hard refresh. If that still does not work, please provide a link and login info to the admin so we can look into this further.

Best regards,
Jordan Shannon

April 18, 2017 at 6:20 pm in reply to: How to fix submenu at the bottom #779536

Jordan Shannon
Inactive Moderator

Hi,

Great! I’m glad to hear that this worked out for you! If you need additional help, please contact us here on the forums.

Best regards,
Jordan Shannon

April 18, 2017 at 6:13 pm in reply to: Left Menu Sub Text #779534

Jordan Shannon
Inactive Moderator

Hi,

No problem at all, if you need additional help please contact us here on the forums.

Best regards,
Jordan Shannon

April 18, 2017 at 6:09 pm in reply to: How to delete div id="after_section_1" (white space between color sections) #779532
Jordan Shannon
Inactive Moderator
Hey Fiorilla,

If you add the following to quick css it should fix the problem and please let me know if this works:
```
#after_section_1 {
display: none;
}
```
As for what causes it, I will bring this up to my teammates and see if there is a solution to prevent it.

Best regards,
Jordan Shannon
April 18, 2017 at 5:53 pm in reply to: Left Menu Sub Text #779512
Jordan Shannon
Inactive Moderator
Hey (Email address hidden if logged out) ,

Please go to Appearance > Menus and click Screen Options and check “Description” and edit your text in description field. If you don’t see description available, please click “Screen options” on the top right of the screen and make sure to check “Description”.

To remove the footer go to Enfold, footer and add the following in the Copyright field
```
[nolink]
```
You can add your own content after the nolink code.

Best regards,
Jordan Shannon
April 18, 2017 at 5:45 pm in reply to: Disable link to full post #779504

Jordan Shannon
Inactive Moderator

Hi,

Okay we are working on this now. Please provide cpanel(preferably ftp) as well.

Best regards,
Jordan Shannon

April 18, 2017 at 5:34 pm in reply to: enfond tab section height #779494

Jordan Shannon
Inactive Moderator

Hey philippmhuber,

Would you be able to provide admin login info so I can look into this further?

Best regards,
Jordan Shannon

April 18, 2017 at 5:32 pm in reply to: Change font family of buttons #779492
Jordan Shannon
Inactive Moderator
Hey Eric,

Have you imported the font first?
```
@import url('https://fonts.googleapis.com/css?family=Caveat');
```
Best regards,
Jordan Shannon
April 18, 2017 at 5:30 pm in reply to: Menu Underline CSS #779488

Jordan Shannon
Inactive Moderator

Hi,

Would you be able to provide admin login info so I can look into this further and get this finished for you?

Best regards,
Jordan Shannon

April 18, 2017 at 5:21 pm in reply to: Disable link to full post #779483

Jordan Shannon
Inactive Moderator

Hi,

We would need to access theme files, so if you could disable them being hidden on the dash it would really help us out in getting this solved for you.

Best regards,
Jordan Shannon

April 18, 2017 at 5:18 pm in reply to: Automatic generated image sizes in media library #779481
Jordan Shannon
Inactive Moderator
Hi,

My apologies, I will continue to research this issue and see if it can be corrected. We are constantly working to improve our products and hopefully we will be able to address this in a future release.

Best regards,
Jordan Shannon
- This reply was modified 7 years, 10 months ago by Jordan Shannon.
April 18, 2017 at 5:09 pm in reply to: Contact form with CAPTCHA layout problem #779477

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please let us know here on the forums.

Best regards,
Jordan Shannon

April 18, 2017 at 1:10 am in reply to: Hidden Text #779011

Jordan Shannon
Inactive Moderator

Hi,

Please provide a link to the site if possible. This has to be done via css so I would like to see the section.

Best regards,
Jordan Shannon

April 18, 2017 at 1:00 am in reply to: Hidden Text #779008

Jordan Shannon
Inactive Moderator

Hi,
WPML is a premium (paid) plugin, which is to be purchased separately. It is known to work well with Enfold. There may be other free plugins to test but we can’t ensure they will work.

Best regards,
Jordan Shannon

April 18, 2017 at 12:56 am in reply to: Contact form with CAPTCHA layout problem #779007

Jordan Shannon
Inactive Moderator

Hey mattb1169,

You could possibly edit or remove the label text to better fit inline with your other fields.

Best regards,
Jordan Shannon

April 18, 2017 at 12:50 am in reply to: Hidden Text #779005

Jordan Shannon
Inactive Moderator

Hey troupdim,

Please provide a link to the site, and for multiple languages please see the following thread: https://kriesi.at/support/topic/enfold-multilingual/

Best regards,
Jordan Shannon

April 17, 2017 at 11:52 pm in reply to: Menu Underline CSS #778997

Jordan Shannon
Inactive Moderator

Hi,

Will these menu items link to a section on the same page?

Best regards,
Jordan Shannon

April 17, 2017 at 11:49 pm in reply to: Buttons like enfold buttons #778996

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please contact us here on the forums. And, if this is a feature you would like to see in future Enfold updates, please mention it here.

Best regards,
Jordan Shannon

April 17, 2017 at 11:47 pm in reply to: Page not found HOW TO EDIT? #778994

Jordan Shannon
Inactive Moderator

Hi,

This is not in the WordPress dashboard. It is a file within the actual theme folder that can be edited.

Best regards,
Jordan Shannon

April 17, 2017 at 10:32 pm in reply to: Menu Underline CSS #778978
Jordan Shannon
Inactive Moderator
Hi,

Please add the following css:
```
#avia-menu .menu-item a span.avia-menu-text{
    text-decoration: none!important;
    border-bottom: 10px solid black!important;
    padding:0 40px!important;
}
```
Please use this as a replacement for the first css I sent.

Best regards,
Jordan Shannon
April 17, 2017 at 10:27 pm in reply to: Mega Menu Column Title bug #778977

Jordan Shannon
Inactive Moderator

Hi,

Yes please create a new topic explaining the above.

Best regards,
Jordan Shannon

April 17, 2017 at 10:12 pm in reply to: Menu Underline CSS #778971
Jordan Shannon
Inactive Moderator
Hi,

Also add this to quick css:
```
#avia-menu .menu-item a{
height:34px!important;
}
```
confirm that this works:

Best regards,
Jordan Shannon
Author

Posts

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