Page 721 – Support | Kriesi.at – Premium WordPress Themes

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May 1, 2017 at 9:18 pm in reply to: Enfold Theme #785987

Jordan Shannon
Inactive Moderator

Hey Mark Ziegler,

Do you have access to the ThemeForest account? That is a very outdated version. We are currently on Enfold version 4.0.5, so an update should fix your issue.

Best regards,
Jordan Shannon

May 1, 2017 at 8:46 pm in reply to: How to hide a color section on desktop only? #785973

Jordan Shannon
Inactive Moderator

Hey connect4consulting,

Are you sure you are using the correct media queries? Please see the following to be sure:

https://www.emailonacid.com/blog/article/email-development/emailology_media_queries_demystified_min-width_and_max-width

Best regards,
Jordan Shannon

May 1, 2017 at 8:44 pm in reply to: Fullwidth Easy Slider Bug #785972

Jordan Shannon
Inactive Moderator

Hey roisocial,

Would you be able to start a new thread stating this issue, and also privately provide admin info so that we can log in and look into this further.

Best regards,
Jordan Shannon

May 1, 2017 at 8:38 pm in reply to: tab section items is far from the top #785967

Jordan Shannon
Inactive Moderator

Hi,

Are you using the latest version of Enfold? Please see the following thread for other users who were able to fix this issue. https://kriesi.at/support/topic/warning-missing-argument-4-for-avia_woocommerce_gallery_thumbnail_description/

Best regards,
Jordan Shannon

May 1, 2017 at 8:33 pm in reply to: Change width between content columns #785963

Jordan Shannon
Inactive Moderator

Hi,

Great I am glad this was able to be taken care of. If you need additional help, please contact us here the forums.

Best regards,
Jordan Shannon

May 1, 2017 at 4:30 pm in reply to: Change "Startseite" in Breadcrumps #785837
Jordan Shannon
Inactive Moderator
Hey td,
```
In the folder structure:

Edit framework > php > class-breadcrumb.php , find this code:

‘Startseite’ => __( ‘Startseite’, ‘avia_framework’ ),

Replace it with:

‘new text’ => __( ‘new text’, ‘avia_framework’ ),
```
Let me know if this works for you.

Best regards,
Jordan Shannon
May 1, 2017 at 4:25 pm in reply to: Section with social media icons #785835

Jordan Shannon
Inactive Moderator

Hi,

You want them horizontal? Would you be able to provide a temporary admin login so I can see the page configuration?

Best regards,
Jordan Shannon

May 1, 2017 at 4:24 pm in reply to: Parallax images not scaling on iPhone #785834
Jordan Shannon
Inactive Moderator
Hey Stitcho_69,

Try adding the following to quick css. This is for the homepage, but should work for others as well with minor adjustments:
```
@media only screen and (max-width: 767px)  {
.av-parallax-inner.main_color{
background-size: 209% 93% !important;
background-position: 53% 90% !important;
}
}
```
Please let me know if this works for you

Best regards,
Jordan Shannon
May 1, 2017 at 4:10 pm in reply to: Homepage background color changes but interior pages and posts stay the same #785825
Jordan Shannon
Inactive Moderator
Hey jennyhudson,

Have you tried the Quick CSS section? Follow Enfold > General Styling > Quick CSS

Also be sure when you add css styles you add the !important; declaration to override default styles.

Best regards,
Jordan Shannon
- This reply was modified 8 years ago by Jordan Shannon.
May 1, 2017 at 4:08 pm in reply to: Woocommerce Gallery Images Displayed Incorrectly #785821

Jordan Shannon
Inactive Moderator

Hi,

I see. Apologies for the further delay on this, but I will ask some of my team members if they have additional ideas.

Best regards,
Jordan Shannon

May 1, 2017 at 3:57 pm in reply to: Section with social media icons #785814

Jordan Shannon
Inactive Moderator

Hi,

Trying in a test page is fine, and then post the results. If its bad, I can log in an take a look.

Best regards,
Jordan Shannon

May 1, 2017 at 3:54 pm in reply to: Change width between content columns #785809
Jordan Shannon
Inactive Moderator
Hey ivoschipper,

Please try this, if you want to change it yourself, remember that if you bring the smaller up you will need to lower the bigger number . Right now you were at 6% I believe and 15.2.
```
div .av_one_fifth {
margin-left: 6%;
width: 15.2%;
}
```
Please add that to Quick CSS, and keep in mind this is for the screenshot you provided. Each page may have a different column configuration that will require you to adjust the code.

Best regards,
Jordan Shannon
- This reply was modified 8 years ago by Jordan Shannon.
May 1, 2017 at 3:40 pm in reply to: Section with social media icons #785796

Jordan Shannon
Inactive Moderator

Hi,

Could you perhaps try making a second section that displays only on mobile (and hidden on desktops/laptops) and is configured to show the icons one line?

Best regards,
Jordan Shannon

April 29, 2017 at 4:49 pm in reply to: Slider is underneath the header…help! #785014

Jordan Shannon
Inactive Moderator

Hey kristinstyle,
You want it positioned above the menu? You can do this with our “Fullwidth sub menu” element. Drag it beneath your slider and make sure the “sticky submenu” option is checked in the shortcode options.

Best regards,
Jordan Shannon

April 29, 2017 at 4:46 pm in reply to: heading went missing #785012

Jordan Shannon
Inactive Moderator

Hey dith_solanki,

You can refer to this post – http://kriesi.at/documentation/enfold/adding-a-widget-area-to-the-header/ and add a widget area to your header or you can refer to this one – http://kriesi.at/documentation/enfold/add-subtext-to-logo-replace-logo-with-site-title/ for subtext

Best regards,
Jordan Shannon

April 29, 2017 at 4:44 pm in reply to: Section with social media icons #785010

Jordan Shannon
Inactive Moderator

Hey tremblayly,

Do you mean the facebook, twitter, linkedin circular links? They seem to break under each other on mobile. Do you want them on one line?

Best regards,
Jordan Shannon

April 29, 2017 at 4:41 pm in reply to: PREVIOUS and NEXT button #785009

Jordan Shannon
Inactive Moderator

Hey KK,

Can you provide a link to the site/page in question.

Best regards,
Jordan Shannon

April 29, 2017 at 4:37 pm in reply to: tab section items is far from the top #785006
Jordan Shannon
Inactive Moderator
Hi,

This has been fixed. I set the vertical alignment of the tab to Top. Please check.

Best regards,
Jordan Shannon
- This reply was modified 8 years ago by Jordan Shannon.
April 29, 2017 at 1:51 pm in reply to: tab section items is far from the top #784954

Jordan Shannon
Inactive Moderator

Hey Armstrong88,

In the tabs options section do you have alignment set to top? If you are unsure what I mean, please provide admin information so I can login and check the configuration. This is usually a simple fix.

Best regards,
Jordan Shannon

April 29, 2017 at 1:44 pm in reply to: Need help to design our website #784953

Jordan Shannon
Inactive Moderator

Hey North Yatra,

Please see the following link for our customization services:

http://kriesi.at/contact/customization

Best regards,
Jordan Shannon

April 29, 2017 at 1:35 pm in reply to: How to highlight in the header menu at which page I am #784951
Jordan Shannon
Inactive Moderator
Hey v4inee,
Add the following to quick css:
```
.page-id-1037 #menu-item-3225 a .avia-menu-text{
border-bottom: 2px solid #fff!important;
padding-bottom: 5px!important;
}
```
Let me know if this works.

Best regards,
Jordan Shannon
April 29, 2017 at 1:28 pm in reply to: Woocommerce Gallery Images Displayed Incorrectly #784948

Jordan Shannon
Inactive Moderator

Hi,
You mean the option is not available at all?

Best regards,
Jordan Shannon

April 29, 2017 at 1:13 pm in reply to: product display changed #784945

Jordan Shannon
Inactive Moderator

Hi,

Sir, I have pasted the exact path above. This is on the WordPress dashboard:

https://snag.gy/KlCGuh.jpg

Best regards,
Jordan Shannon

April 29, 2017 at 1:08 pm in reply to: Image hotspots text box color #784943
Jordan Shannon
Inactive Moderator
Hi,

Use this instead, I tested it via browser inspector and it should work:
```
.av-tt-hotspot,
.av-tt-hotspot .avia-arrow{ 
	background: opacity: 0.8 !important; 
	background-color:red !important;
}
```
Adjust color and opacity to what you need of course.

Best regards,
Jordan Shannon
April 29, 2017 at 12:59 pm in reply to: product display changed #784940

Jordan Shannon
Inactive Moderator

Hi,

Enfold option>general styling> scroll down to see a box labeled quick css.

Best regards,
Jordan Shannon

April 29, 2017 at 12:58 pm in reply to: Changing Fonts #784938
Jordan Shannon
Inactive Moderator
Hi,

Add the following to quick css:
```
body{
font-family:Verdana, Geneva, sans-serif;
}
```
Adjust “body” to the element you want to use the Verdana font.

Best regards,
Jordan Shannon
April 29, 2017 at 12:54 pm in reply to: product display changed #784936
Jordan Shannon
Inactive Moderator
Hi,

You can add the following to quick css
```
.subtext{
margin-top:-60px!important;
}
```
Best regards,
Jordan Shannon
April 29, 2017 at 12:34 am in reply to: Changing Fonts #784872

Jordan Shannon
Inactive Moderator

Hi,

Please refer to the following article for a simple walkthrough: https://premium.wpmudev.org/blog/custom-fonts-css/

Best regards,
Jordan Shannon

April 29, 2017 at 12:32 am in reply to: Display Theme #784866

Jordan Shannon
Inactive Moderator

Hey Gene Vaz,

I have looked into this and it looks like Display is no longer available on our site. While we will still support and answer any questions you may have about the theme, we really recommend that you upgrade to one of our newer themes. Enfold is our most popular, and has most of the popular feature of Display as well as many more modern features and enhancements.
Best regards,
Jordan Shannon

April 29, 2017 at 12:27 am in reply to: Black Diamond Questions Mark #784863

Jordan Shannon
Inactive Moderator

Hey hurricaneweb,

Is your database set to UTF8? http://codex.wordpress.org/Converting_Database_Character_Sets

Best regards,
Jordan Shannon
Author

Posts

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