Hi,

We are glad you were able to get this figured out. If you need additional help, please don’t hesitate to contact us here in the forums.

Best regards,
Jordan Shannon

Hi,

And I mean any console errors within the avia builder.

Best regards,
Jordan Shannon

Hey JennyGr,

Please add the following to quick css:

.post-entry-5861 img{
max-height:205px!important;
}

Let me know if this works for you.

Best regards,
Jordan Shannon

Hi,

Apologies, I misunderstood. I thought you had started a previous separate thread regarding this issue. The above wp-admin credential does not seem to be working, can you please double check.

Best regards,
Jordan Shannon

Hi,

Please try another browser to test. Based on my research into this issue this seems be a bug between the pen driver and browser that would have to be resolved by either a Wacom driver update or Chrome update.

Best regards,
Jordan Shannon

Hi,

Great! I am glad this was able to be solved. If you need additional help, please contact us here on the forums.

Best regards,
Jordan Shannon

Hey giaco_he,

This task would require more file modification than can be provided here in the support forums, but we do offer customization services that I am sure can complete this for you.

Best regards,

Jordan Shannon

• This reply was modified 8 years, 2 months ago by Jordan Shannon.

Hey Kevin,

I have not seen this issue before, have you attempted the edit in different browser to see if it produces the same issue?  Alternately, you could try many of the plugins available for this purpose like https://wordpress.org/plugins/amazon-link/

Best regards,
Jordan Shannon

Hey Milk_and_Cookies,

It seems your footer.php is completely empty. It’s a good chance that your issue begins there. I would upload a new copy of the footer file into the theme folder, or paste in the required code into your current blank one to see if that helps.

Best regards,
Jordan Shannon

Hey talawar,

This a function would require a little more extensive development than can be provided in the forum. We do offer customization services that should be able to handle the request.

I do however have an idea that may help. Perhaps if you make a duplicate of the page, and within each one you set the tab appropriate active tab and point the sublinks to the appropriate page. On the front end it still appears to be the same page.

Best regards,
Jordan Shannon

Hi,

Sir as I mentioned above the site is down because the following has to be removed from functions.php:

/*
	<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">Woocommerce</a></a> 3.0.0 Compatibility Fix
	Remove Enfold's custom functions that conflict with the new image display in <a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">WooCommerce</a></a> 3.0.0
*/
global $<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>;
if( version_compare( $<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>->version, '3.0.0', ">=" ) ) {
	function avia_<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>_gallery_thumbnail_description($img, $attachment_id, $post_id, $image_class ) {
	    return $img;
	}
	function avia_<a href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84" target="_blank" rel="nofollow noopener noreferrer" data-mce-href="https://<a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a>.com/?ref=84"><a href='https://woocommerce.com/?ref=84' target='_blank' rel="nofollow">woocommerce</a></a>_post_thumbnail_description($img, $post_id){
	    return $img;
	}
}

You do this manually by opening the functions.php file in the theme folder. For ftp access you need to send me the username and pass for http://ftp.kishenent.com. I am trying my best to solve this for you but your assistance and understanding of these things is required at the moment.

Best regards,
Jordan Shannon

Hey mobCreative,

This is fixed. You want to make sure to use the full link, not the shortened one.

Best regards,
Jordan Shannon

Hey AJDesignCo,

The above login info does not seem to be working for me. Can you please check it again?
Best regards,
Jordan Shannon

Hey launchmoxie,

You don’t have to add !important. You can actually override the shortcode.css style directly on style.css or the Quick CSS.

Best regards,
Jordan Shannon

Hey Tarryn_M,

Please try to convert to .mp4 and load it to the media library. Also, please start a separate thread for this issue that way we can keep everything organized and specific to you.

Best regards,
Jordan Shannon