Page 712 – Support | Kriesi.at – Premium WordPress Themes

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May 15, 2017 at 9:41 pm in reply to: Font size in Widget (footer) #793531

Jordan Shannon
Inactive Moderator

Hi,

Yep that is correct, unless it is the first column or last, in which case it will be “:first-child” or “last-child”

Best regards,
Jordan Shannon

May 15, 2017 at 9:35 pm in reply to: Category/archive page layout #793527

Jordan Shannon
Inactive Moderator

Hey ncfan2030,

The number of items shown on your archive pages is controlled by your settings in the WordPress Settings>Reading

Best regards,
Jordan Shannon

May 15, 2017 at 9:32 pm in reply to: Step by step adding Google Font #793523

Jordan Shannon
Inactive Moderator

Hey MarsNJ,

I am not sure of the previous posts you are referring to, however the following article shows 3 incredibly simple ways to import Google Fonts into your WordPress installation:

http://www.wpbeginner.com/wp-themes/how-add-google-web-fonts-wordpress-themes/

Best regards,
Jordan Shannon

May 15, 2017 at 9:26 pm in reply to: Enfold Demo Importer Not Working #793518

Jordan Shannon
Inactive Moderator

Hey shoutcloudstudios,

Have you tried increasing the php memory limit to at least 128mb if it is not already?

Also please use a plugin like https://wordpress.org/plugins/wordpress-database-reset/ reset your wordpress database (warning all content will be lost), and try to re-import.

Best regards,
Jordan Shannon

May 15, 2017 at 9:20 pm in reply to: Why i can't reduce space between columns #793513

Jordan Shannon
Inactive Moderator

Hi,

I am glad you were able to get this solved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

May 15, 2017 at 9:19 pm in reply to: Font size in Widget (footer) #793512

Jordan Shannon
Inactive Moderator

Hey sitesme,

Have you figured this out? I see you added a custom id and the text looks smaller.

Best regards,
Jordan Shannon

May 15, 2017 at 9:17 pm in reply to: Menu overlapping on iPad #793508

Jordan Shannon
Inactive Moderator

Hi,

No problem at all, I’m glad this worked out for you! If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

May 15, 2017 at 9:14 pm in reply to: Issues with Responsive Slider #793507

Jordan Shannon
Inactive Moderator

Hey bozemanka,

Do you have the autooptimize plugin installed? If so please disable it and see if that fixes the issue.

Best regards,
Jordan Shannon

May 15, 2017 at 8:53 pm in reply to: Menu overlapping on iPad #793492

Jordan Shannon
Inactive Moderator

Hey sitesme,

Please see the following documentation for a possible solution for this issue:

http://kriesi.at/documentation/enfold/switching-to-mobile-menu-on-higher-resolutions/

Best regards,
Jordan Shannon

May 15, 2017 at 8:33 pm in reply to: Testimonial Boxed Grid #793488

Jordan Shannon
Inactive Moderator

Hi,

Great! If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

May 15, 2017 at 4:49 pm in reply to: Enfold vs Woocommerce 3.xx solved ? #793418

Jordan Shannon
Inactive Moderator

Hi,

Have you attempted to manually adjust the product dimensions within WooCommerce > Settings > Products > Display?

https://docs.woocommerce.com/document/fixing-blurry-product-images/

Best regards,
Jordan Shannon

May 15, 2017 at 4:39 pm in reply to: Saving didn't work! Please reload the page and try again #793413

Jordan Shannon
Inactive Moderator

Hi,

Do you mean you are having trouble saving pages when using the Advanced Layout Builder?

Best regards,
Jordan Shannon

May 15, 2017 at 4:34 pm in reply to: Testimonial Boxed Grid #793412

Jordan Shannon
Inactive Moderator

Hi,

Please test now, it should work. I added it to the very top of quick css which means that if it wasn’t working the first time, something below that is not structured correctly.
Best regards,
Jordan Shannon

May 15, 2017 at 4:30 pm in reply to: Preloader #793408
Jordan Shannon
Inactive Moderator
Hi,

Try adding the following to quick css:
```
.av-siteloader{
margin-left:45%important;
}
```
Best regards,
Jordan Shannon
May 15, 2017 at 4:11 pm in reply to: Testimonial Boxed Grid #793402

Jordan Shannon
Inactive Moderator

Hi,

Apologies, could you please add the admin link as well, the traditional extension does not seem to be working.

Best regards,
Jordan Shannon

May 15, 2017 at 4:08 pm in reply to: Remove logo on mobile only on frontpage #793399
Jordan Shannon
Inactive Moderator
Hi,

Great! I am glad this was able to work for you. Is it okay to close this thread if everything is working?

Best regards,
Jordan Shannon
- This reply was modified 8 years, 10 months ago by Jordan Shannon.
May 15, 2017 at 4:06 pm in reply to: Testimonial Boxed Grid #793395

Jordan Shannon
Inactive Moderator

Hi,

Okay. Can you provide admin info in the private section so I can log in and look into whats going on?

Best regards,
Jordan Shannon

May 15, 2017 at 3:58 pm in reply to: Testimonial Boxed Grid #793387

Jordan Shannon
Inactive Moderator

Hi,

Please make sure that you hard clear your browser cache and test again.

Best regards,
Jordan Shannon

May 15, 2017 at 3:57 pm in reply to: Enfold Advanced layout editor and the future #793386

Jordan Shannon
Inactive Moderator

Hi,

No, our Avia layout builder is exclusive to Kriesi themes.

Best regards,
Jordan Shannon

May 15, 2017 at 3:53 pm in reply to: Soft 404 Errors #793383
Jordan Shannon
Inactive Moderator
Hey gardenstateloans,

Please see the following thread:

https://kriesi.at/support/topic/gwt-problems-indexing-enfold-soft-404-with-search-activated-s/

As of right now the solution is to modify the robots.txt to disallow the search files from being indexed until a more permanent solution/update is produced.

Best regards,
Jordan Shannon
- This reply was modified 8 years, 10 months ago by Jordan Shannon.
May 15, 2017 at 3:39 pm in reply to: DEMO IMPORT #793374

Jordan Shannon
Inactive Moderator

Hey gtartaglia,

Please check the link you posted. A 404 error is being produced.

Best regards,
Jordan Shannon

May 15, 2017 at 3:37 pm in reply to: URGENT – Tax again not being applied on wholesale orders #793372

Jordan Shannon
Inactive Moderator

Hi,

If you need additional help let us know here in the forums.

Best regards,
Jordan Shannon

May 15, 2017 at 3:36 pm in reply to: tab section items is far from the top #793370
Jordan Shannon
Inactive Moderator
Hi,

Add this to the css I sent
```
padding-top:10px!important
```
Best regards,
Jordan Shannon
May 15, 2017 at 3:16 pm in reply to: tab section items is far from the top #793358
Jordan Shannon
Inactive Moderator
Hi,

Add the following to quick css:
```
main.template-page.content.av-content-full.alpha.units{
padding-bottom:0px!important;
}
```
This should reduce it a bit for you.

Best regards,
Jordan Shannon
May 13, 2017 at 2:45 am in reply to: Remove the space between menu and blog content? 2017! #792579

Jordan Shannon
Inactive Moderator

Hi,

Great! If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

May 13, 2017 at 2:44 am in reply to: Comment Text Size #792577

Jordan Shannon
Inactive Moderator

Hi,

No problem, if you need additional help please let us know here in the forums.

Best regards,
Jordan Shannon

May 13, 2017 at 2:05 am in reply to: Comment Text Size #792572

Jordan Shannon
Inactive Moderator

Hey perfectword,

Please provide a link to the site so I can login and look into this further.

Best regards,
Jordan Shannon

May 13, 2017 at 2:03 am in reply to: Remove the space between menu and blog content? 2017! #792571

Jordan Shannon
Inactive Moderator

Hi,

Add the following to quick css:

.main_color.container_wrap_first.container_wrap.fullsize{
display:none!important;
}

Best regards,
Jordan Shannon

May 13, 2017 at 2:00 am in reply to: Footer Widgets – Font Size #792570

Jordan Shannon
Inactive Moderator

Hi,

Did you make sure to hard clear your cache?

Best regards,
Jordan Shannon

May 13, 2017 at 12:24 am in reply to: Remove the space between menu and blog content? 2017! #792554

Jordan Shannon
Inactive Moderator

Hey JKarr,

The link you posted just takes us to the coming soon page. Please provide admin info so we can login and look into this issue further, or you can disable the coming soon page.

Best regards,
Jordan Shannon
Author

Posts

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