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June 9, 2017 at 8:49 pm in reply to: Tab section not working #806212

Jordan Shannon
Inactive Moderator

Hey AccentaDisplay,

Please try disabling active plugins and see if the problem resolves. If so you want to narrow down which one is the source of the issue.

Best regards,
Jordan Shannon

June 9, 2017 at 8:19 pm in reply to: Youtube Water Mark Removal – Color Section Background #806207

Jordan Shannon
Inactive Moderator

Hi,

No the video can be self hosted and still be able to play in the background.

Best regards,
Jordan Shannon

June 9, 2017 at 7:47 pm in reply to: Menu transparent until scrolled NEED CONSTANT WHITE #806203
Jordan Shannon
Inactive Moderator
Hey cgmoss121,

Please add following code to Quick CSS in Enfold theme options under General Styling tab
```
div#header_main {
background-color: white;
}
```
Best regards,
Jordan Shannon
June 9, 2017 at 7:45 pm in reply to: Comments on Pages #806202

Jordan Shannon
Inactive Moderator

Hey michellerunge,

If you are using the layout builder you need to add in the comment element on to the page where you want the comments to show up.

Best regards,
Jordan Shannon

June 9, 2017 at 7:43 pm in reply to: Table box color #806201

Jordan Shannon
Inactive Moderator

Hi,

No you would want to add the code within Quick CSS. Find that section in Enfold Options > General Styling.

Best regards,
Jordan Shannon

June 9, 2017 at 7:08 pm in reply to: Stop Loop on Background YouTube Video #806192

Jordan Shannon
Inactive Moderator

Hi,

Unfortunately that portion is out of our control as the video is hosted and linked through YouTube and those functions are set-up via their programming.

Best regards,
Jordan Shannon

June 9, 2017 at 7:02 pm in reply to: Stop Loop on Background YouTube Video #806189

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. Let me know if the solution worked and I will close this specific thread.

Best regards,
Jordan Shannon

June 9, 2017 at 7:00 pm in reply to: Full width submenu #806188

Jordan Shannon
Inactive Moderator

Hey Guido,

So you want that sub-menu to generate the links as the page is created? There is a secondary menu out of the box, go to Enfold–>Header–>Extra Elements–>Header Secondary Menu to display it. Then create a menu under Appearance–>Menus and assign it to Enfold Secondary Menu.

Best regards,
Jordan Shannon

June 9, 2017 at 6:57 pm in reply to: Layout builder and blog posts #806186

Jordan Shannon
Inactive Moderator

Hey Rob,

Please provide admin info and a link the site in question so we can look into this further.

Best regards,
Jordan Shannon

June 9, 2017 at 6:48 pm in reply to: Youtube Water Mark Removal – Color Section Background #806181

Jordan Shannon
Inactive Moderator

Hey gireeshnair,

This is not something that we can fix as it is a Youtube branded video. If you don’t want any watermarks the best option is to host it yourself and link to it.

Best regards,
Jordan Shannon

June 9, 2017 at 6:43 pm in reply to: Remove frame break on full width slider caption background #806178

Jordan Shannon
Inactive Moderator

Hi,

I’m glad I could help. If you need anything else, please let us know here in the forums.

Best regards,
Jordan Shannon

June 9, 2017 at 6:40 pm in reply to: Product page images #806177

Jordan Shannon
Inactive Moderator

Hi,

I am not seeing the images as abnormally large. Can you provide a screenshot on your to show an example of what you are seeing? Or, let me know about the size you are looking to achieve.

Best regards,
Jordan Shannon

June 9, 2017 at 6:36 pm in reply to: Stop Loop on Background YouTube Video #806174

Jordan Shannon
Inactive Moderator

Hi,

Are you looking in the root Enfold folder? Not within the dash.

Best regards,
Jordan Shannon

June 9, 2017 at 4:48 pm in reply to: Page Anchor Not Working #806140
Jordan Shannon
Inactive Moderator
Hey Jasmer,

Make sure the link is structured correctly. For example the link would likely appear this way:
```
http://site.com/subfolder/page#anchor
```
View the pages permalink structure for the most accurate link structure.

Best regards,
Jordan Shannon
June 9, 2017 at 4:45 pm in reply to: Hide Mobile Menu Submenu Items ticked but submenu sill displays #806138

Jordan Shannon
Inactive Moderator

Hey waveseven,

So you prefer the submenus not show on mobile?

Best regards,
Jordan Shannon

June 9, 2017 at 4:43 pm in reply to: Product page images #806137

Jordan Shannon
Inactive Moderator

Hey crtdude,

Please provide a link to the site in question so we can look into this further.

Best regards,
Jordan Shannon

June 9, 2017 at 4:42 pm in reply to: Enfold theme not show slider when transfer to new plesk panel server #806136

Jordan Shannon
Inactive Moderator

Hey abbhosting,

This could possibly be a hosting issue. If you are using a hosting service I would contact them and see if the issue is not on their first. One simple thing to do also is make sure the image urls are not pointing to an old location.

Best regards,
Jordan Shannon

June 9, 2017 at 4:40 pm in reply to: add logo on slider #806134
Jordan Shannon
Inactive Moderator
Hey rachidavalanche,

You can add the image code within the caption box, and style it from there using css.

Best regards,
Jordan Shannon
- This reply was modified 8 years, 9 months ago by Jordan Shannon.
June 9, 2017 at 4:07 pm in reply to: Remove frame break on full width slider caption background #806120
Jordan Shannon
Inactive Moderator
Hey Malene,

Please add the following to quick css:
```
.caption_framed .slideshow_caption .avia-caption-content p{
margin-bottom:0px!important;
}
```
Let me know if this works.

Best regards,
Jordan Shannon
June 9, 2017 at 3:58 pm in reply to: Desktop Site Header Menu on iPad Pro Crowding Logo #806115
Jordan Shannon
Inactive Moderator
Hi,

The best solution in this case is to have it go mobile on iPad Pro. Add the following to quick css:
```
  @media only screen and (max-width: 1024px) {
#mobile-advanced, #advanced_menu_toggle, #advanced_menu_hide { display: block!important; }
nav.main_menu { display: none; }}
```
Best regards,
Jordan Shannon
June 9, 2017 at 3:34 pm in reply to: Column Cell Reorder on Mobile Site #806110

Jordan Shannon
Inactive Moderator

Hi,

Great I am glad this was able to be worked out.

Best regards,
Jordan Shannon

June 9, 2017 at 3:33 pm in reply to: problem adding anchors to my web pages for Single Page Navigation #806108

Jordan Shannon
Inactive Moderator

Hi,

I am glad this worked out. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

June 9, 2017 at 3:31 pm in reply to: Mailchimp buttons not in centre #806106

Jordan Shannon
Inactive Moderator

Hi,

No Problem. If you need additional help let us know here in the forums.

Best regards,
Jordan Shannon

June 9, 2017 at 3:22 pm in reply to: Mobile Site Contact Form Fields Off Center #806096
Jordan Shannon
Inactive Moderator
Hi,

Then just add the following to the css I gave you:
```
padding-top:50px!important;
```
Adjust the number to whatever it needs to be.

Best regards,
Jordan Shannon
June 9, 2017 at 3:16 pm in reply to: delay fullscreen slider caption #806094

Jordan Shannon
Inactive Moderator

Hi,

You want the Who I Am section to fade in? Please provide admin info so I can look into this further.

Best regards,
Jordan Shannon

June 9, 2017 at 2:18 am in reply to: WooCommerce Checkout Page Button Colors #805816

Jordan Shannon
Inactive Moderator

Hi,

Are you able to do a page inspection? You can inspect the buttons to get the exact class name needed and attach the checkout page id to that if these colors will be on that page specifically.

Best regards,
Jordan Shannon

June 9, 2017 at 2:12 am in reply to: Problem with form #805815
Jordan Shannon
Inactive Moderator
Hey MiguelPj,

Add the following to quick css:
```
textarea, input{
margin-bottom:0px!important;
}

textarea{
height:100px!important;
}
```
Let me know if this works.

Best regards,
Jordan Shannon
June 9, 2017 at 2:04 am in reply to: Desktop Site Header Menu on iPad Pro Crowding Logo #805813

Jordan Shannon
Inactive Moderator

Hey Jasmer,

You can set the site to go mobile sooner via Enfold Options > Header > Mobile Menu > Header Mobile Menu activation. If this still does not help, please provide a link to the site/page in question so we can look into this further.

Best regards,
Jordan Shannon

June 9, 2017 at 1:59 am in reply to: Mailchimp buttons not in centre #805811
Jordan Shannon
Inactive Moderator
Hey Peter322,

Add the following to quick css:
```
.avia_ajax_form .first_form {
    clear: both;
    margin-left: 25.2%!important;
}
```
Let me know if this works.

Best regards,
Jordan Shannon
June 9, 2017 at 1:49 am in reply to: Demo #805810

Jordan Shannon
Inactive Moderator

Hey jppmbrunet,

You can just import the demo via Enfold Options > Demo Import, and select the demo you want. From there you can just keep the pages you want and delete those you don’t.

Best regards,
Jordan Shannon
Author

Posts

Viewing 30 posts - 20,641 through 20,670 (of 23,050 total)

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