Page 658 – Support | Kriesi.at – Premium WordPress Themes

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Author

Posts
July 20, 2017 at 6:36 pm in reply to: Locked out of site following 4.1 update #824784

Jordan Shannon
Inactive Moderator

Hi,

Are you satisfied with the solution, or should we continue to keep this thread open?

Best regards,
Jordan Shannon

July 20, 2017 at 6:34 pm in reply to: Site Down After Update #824783

Jordan Shannon
Inactive Moderator

Hi,

Apologies, I thought this was a fresh new install. I will find a more suitable solution.

Best regards,
Jordan Shannon

July 20, 2017 at 6:32 pm in reply to: Contact from does not work (v4.1 on WP4.8, php 7.1) #824782

Jordan Shannon
Inactive Moderator

Hi,

I see a connection to the mailserver failed error. Even if the other site is working it is still a good idea to rule out a server issue.

Best regards,
Jordan Shannon

July 20, 2017 at 6:30 pm in reply to: Site Down After Update #824779

Jordan Shannon
Inactive Moderator

Hi,

This does reset the DB, so I would recommend exporting your current work if it is a lot.

Best regards,
Jordan Shannon

July 20, 2017 at 6:24 pm in reply to: Enfold Child Theme by Kriesi #824769

Jordan Shannon
Inactive Moderator

Hey Harry Reith,

Please see the following:

https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990

One-click child theme is included in the purchase.

Best regards,
Jordan Shannon

July 20, 2017 at 6:23 pm in reply to: Site Down After Update #824767

Jordan Shannon
Inactive Moderator

Hi,

Please run this plugin

WordPress Reset

and then attempt to re-import the Shop Demo.

Best regards,
Jordan Shannon

July 20, 2017 at 6:22 pm in reply to: Logo alignment in mobile mode #824766

Jordan Shannon
Inactive Moderator

Hey sammacs,

Please provide a screenshot of how the logo is being view on mobile for you.

Best regards,
Jordan Shannon

July 20, 2017 at 6:20 pm in reply to: Enfold latest Update #824764

Jordan Shannon
Inactive Moderator

Hi,

I’m glad Rikards solution was able to help you. If you need anything else please let us know here in the forums.

Best regards,
Jordan Shannon

July 20, 2017 at 6:19 pm in reply to: Column section with negative margin z-index #824762

Jordan Shannon
Inactive Moderator

Hey OrangeMoose,

Please provide admin info so we can login and workout the css for this.

Best regards,
Jordan Shannon

July 20, 2017 at 6:17 pm in reply to: Contact from does not work (v4.1 on WP4.8, php 7.1) #824758

Jordan Shannon
Inactive Moderator

Hey mas79,

This could possibly point to a hosting server issue. Honestly I would look at things on the hosting end before looking to a theme issue.

Best regards,
Jordan Shannon

July 20, 2017 at 6:15 pm in reply to: Site Down After Update #824754

Jordan Shannon
Inactive Moderator

Hi,

Are you running one of our demos?

Best regards,
Jordan Shannon

July 20, 2017 at 6:14 pm in reply to: How to remove Script In Footer? #824753

Jordan Shannon
Inactive Moderator

Hey pmwarman,

Please see the following plugin to aid you in doing so:

Head Cleaner

Best regards,
Jordan Shannon

July 20, 2017 at 6:09 pm in reply to: background overlay on masonry portfolio #824748

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you got this solved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 20, 2017 at 6:09 pm in reply to: background overlay on masonry portfolio #824747

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you got this solved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 20, 2017 at 6:08 pm in reply to: Removing White Space Above Full Width Easy Slider #824743

Jordan Shannon
Inactive Moderator

Hi,

If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 20, 2017 at 6:06 pm in reply to: Homepage image not displaying properly on Mobile #824741

Jordan Shannon
Inactive Moderator

Hi,

Is this a mobile only issue? Please link me to a page where this is occurring.

Best regards,
Jordan Shannon

July 20, 2017 at 6:04 pm in reply to: Full width code block #824739

Jordan Shannon
Inactive Moderator

Hey kushtevatia,

Have you attempted adding the code block to a full-width color section. If this is not working for you perhaps we do it via css. Please provide a link to the site/page in question.

Best regards,
Jordan Shannon

July 20, 2017 at 6:03 pm in reply to: Images not showing up in Google Chrome browser #824736

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this solved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 20, 2017 at 6:01 pm in reply to: Nike ticker scroller #824733

Jordan Shannon
Inactive Moderator

Hey Brand,

Perhaps a WordPress plugin would aid you in this task:

http://wordpress.org/plugins/search.php?q=news+ticker

Best regards,
Jordan Shannon

July 20, 2017 at 5:58 pm in reply to: Header background color will not change #824730

Jordan Shannon
Inactive Moderator

Hi,

I just logged in and it looks like this was styled properly already. Am I mistaken?

Best regards,
Jordan Shannon

July 20, 2017 at 5:53 pm in reply to: Activate Mobile Menu sooner #824728

Jordan Shannon
Inactive Moderator

Hi,

I added my css to the VERY TOP of the quick css field and it worked. That points to something below it not being written properly.

Best regards,
Jordan Shannon

July 20, 2017 at 5:49 pm in reply to: Homepage image not displaying properly on Mobile #824726
Jordan Shannon
Inactive Moderator
Hi,

The quick css does not seem to be picking up. Please add the following to the custom.css file:
```
@media only screen and (max-width: 767px) {
.av-single-slide.slide-1.active-slide{
    background-position: -600px 5px!important;
}}
```
Best regards,
Jordan Shannon
July 20, 2017 at 5:38 pm in reply to: My menu doesn't change to the hamburger menu on phone #824718

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this fixed. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 19, 2017 at 11:57 pm in reply to: Change Table top two rows background color #824255

Jordan Shannon
Inactive Moderator

Hi,

No problem at all, I’m glad we were able to get this solved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 19, 2017 at 11:55 pm in reply to: Multiple Captions on Video Slider #824253

Jordan Shannon
Inactive Moderator

Hey noonanbobby,

That would need to be custom coded and goes outside of the scope of services provided here in the forums. If you need to hire a freelancer, we do offer those services:

Customization

Best regards,
Jordan Shannon

July 19, 2017 at 11:53 pm in reply to: It always tells me I have 1 new update for plugins #824252

Jordan Shannon
Inactive Moderator

Hi,

Have you attempted to deactivate the plugins to find the culprit?

Best regards,
Jordan Shannon

July 19, 2017 at 11:52 pm in reply to: Change Table top two rows background color #824251
Jordan Shannon
Inactive Moderator
Hi,

Add the following to quick css:
```
table tr.avia-heading-row{
background-color:red!important;
}

table tr:nth-child(2){
background-color:red!important;
}
```
Of course adjust the color to whatever you need.

Best regards,
Jordan Shannon
July 19, 2017 at 11:44 pm in reply to: Activate Mobile Menu sooner #824247

Jordan Shannon
Inactive Moderator

Hi,

Please provide admin info so I can log into the back-end and look into this further.

Best regards,
Jordan Shannon

July 19, 2017 at 11:43 pm in reply to: Change Table top two rows background color #824246

Jordan Shannon
Inactive Moderator

Hi,

The ip is giving me 404. Do you have a port number?

Best regards,
Jordan Shannon

July 19, 2017 at 11:39 pm in reply to: It always tells me I have 1 new update for plugins #824244

Jordan Shannon
Inactive Moderator

Hi,

I guess to explain it better this is probably a mis-configured version number on one of the plugins present on your site…
Nothing to worry about, once that plugin gets updated the notice will go away.
The only way to find out which one it is, you’d simply have to delete theme from wp-content/plugins one-by one and test which one it is.

Best regards,
Jordan Shannon
Author

Posts

Viewing 30 posts - 19,711 through 19,740 (of 23,050 total)

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