Page 657 – Support | Kriesi.at – Premium WordPress Themes

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Posts
July 22, 2017 at 11:08 pm in reply to: no Pics on Mobile #828492

Jordan Shannon
Inactive Moderator

Hi,

Yes of course please add it in the private section.

Best regards,
Jordan Shannon

July 22, 2017 at 5:07 pm in reply to: Enfold Theme Updates #828155

Jordan Shannon
Inactive Moderator

Hey macrobabe,

You always want to make sure you perform a full a back-up of the site before you update as a precaution. That way, in the event of a error you can just restore.

Best regards,
Jordan Shannon

July 22, 2017 at 5:06 pm in reply to: responsive website #828139

Jordan Shannon
Inactive Moderator

Hey Pas7o,

This seems to just be a matter of understanding the ALB better and how to configure the pages. You can accomplish a similar look to the second site with enfold, you just have to know which elements to achieve the goal. Please look further into our documentation:

Documentation Home

Best regards,
Jordan Shannon

July 22, 2017 at 5:03 pm in reply to: no Pics on Mobile #828108

Jordan Shannon
Inactive Moderator

Hey bigrala,

Please provide a link to the site in question so we can inspect the page. If you can also provide login info to the admin it would help.

Best regards,
Jordan Shannon

July 22, 2017 at 5:01 pm in reply to: How Backup Dashboard Settings? #828077

Jordan Shannon
Inactive Moderator

Hi,

Yes if the export was successful customized settings should be there as well.

Best regards,
Jordan Shannon

July 22, 2017 at 4:35 pm in reply to: Social Icons in Mobile Menu #827870

Jordan Shannon
Inactive Moderator

Hey sakib002001,

Please provide a link to the site in question so we can look into this further.

Best regards,
Jordan Shannon

July 22, 2017 at 4:31 pm in reply to: Gap in header menu background #827868
Jordan Shannon
Inactive Moderator
Hi,

Add the following to quick css:
```
.container.av-logo-container{
margin-right:0px!important;
}
```
Best regards,
Jordan Shannon
July 22, 2017 at 4:24 pm in reply to: How Backup Dashboard Settings? #827798

Jordan Shannon
Inactive Moderator

Hi,

Basically you want to do a full export of your WordPress install. The file it produces will be your back-up file. Should you ever need to recover you will simply import this same file.

Best regards,
Jordan Shannon

July 22, 2017 at 4:22 pm in reply to: Footer Height cut in half #827774

Jordan Shannon
Inactive Moderator

Hi,

I’m glad Mike’s solution was able to help you. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 22, 2017 at 4:21 pm in reply to: Child theme body tag: where to edit it #827772

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this solved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 22, 2017 at 4:20 pm in reply to: Cannot remove widgets from sidebar and footer bar #827759

Jordan Shannon
Inactive Moderator

Hi,

I’m glad Rikard was able to help you. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 22, 2017 at 4:19 pm in reply to: Lightbox problem #827745

Jordan Shannon
Inactive Moderator

Hi,

I’m glad Mike’s solution was able to help, if you need anything else, please let us know here in the forums.

Best regards,
Jordan Shannon

July 22, 2017 at 4:17 pm in reply to: Site menu error on iPad #827733
Jordan Shannon
Inactive Moderator
Hey WordPressed,

Add the following to quick css:
```
@media only screen 
and (min-device-width : 768px) 
and (max-device-width : 1024px) 
and (orientation : landscape) {
.av-burger-menu-main { 
     display: block!important; 
}
#top .av_mobile_menu_tablet .av-main-nav .menu-item {
     display: none!important;
}}
```
Best regards,
Jordan Shannon
July 22, 2017 at 4:11 pm in reply to: bcg image color section not resonsive ? #827708

Jordan Shannon
Inactive Moderator

Hey Fabienne,

If you are familiar with css, you can use the background-position rule to adjust it on mobile. For finding the page id, you can either inspect the page itself and grab it from the code inspector, or when you are editing the page you can see the page-id in the URL.

Best regards,
Jordan Shannon

July 22, 2017 at 4:07 pm in reply to: Show social icons under post alway colored #827661

Jordan Shannon
Inactive Moderator

Hey Stanko,

Would you be able to provide a link to the site/page in question?

Best regards,
Jordan Shannon

July 22, 2017 at 4:06 pm in reply to: How Backup Dashboard Settings? #827652

Jordan Shannon
Inactive Moderator

Hey macrobabe,

You can use this plugin to export site settings:

All-in-One WP Migration

Best regards,
Jordan Shannon

July 22, 2017 at 4:02 pm in reply to: Column section with negative margin z-index #827621
Jordan Shannon
Inactive Moderator
Hi,

Please try adding the following to quick css:
```
.av_textblock_section .avia_textblock {
    z-index: 99999!important;
    background:#0072a3!important;
   margin-top:-200px!important;
}

#fullscreen_slider_0{
z-index:1!important;
}
```
Best regards,
Jordan Shannon
July 22, 2017 at 3:48 pm in reply to: It always tells me I have 1 new update for plugins #827502

Jordan Shannon
Inactive Moderator

Hey gregorh,

Thanks for the additional insight into this issue.

Best regards,
Jordan Shannon

July 22, 2017 at 3:46 pm in reply to: Logo alignment in mobile mode #827501

Jordan Shannon
Inactive Moderator

Hi,

This worked for me. Please provide admin info so we can log in and look into this issue further. Generally I prefer the suggested css to be added to the top of quick css just to make sure it runs first before any errors in user css breaks it.

Best regards,
Jordan Shannon

July 22, 2017 at 3:43 pm in reply to: Header background color will not change #827498

Jordan Shannon
Inactive Moderator

Hi,

You would just need to adjust the css so it fits within most common device sizes. Which, for Enfold, all breaking points are as follows 480px – 767px – 989px – 1140px and 1340px.

Best regards,
Jordan Shannon

July 22, 2017 at 3:41 pm in reply to: Contact from does not work (v4.1 on WP4.8, php 7.1) #827497

Jordan Shannon
Inactive Moderator

Hi,

The admin’s default email address. Also, please see the following:

My contact form is not sending emails

Best regards,
Jordan Shannon

July 22, 2017 at 3:37 pm in reply to: Hide elements in the new Mobile menu Enfold 4.1 #827496

Jordan Shannon
Inactive Moderator

Hi,

The issues with the mobile menu have been reported, and hopefully we see an update soon.

Best regards,
Jordan Shannon

July 20, 2017 at 11:02 pm in reply to: Initial color in tab section is wrong #824896

Jordan Shannon
Inactive Moderator

Hi,

I’m glad Rikard’s solution worked for you. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 20, 2017 at 11:01 pm in reply to: move logo on mobile #824895

Jordan Shannon
Inactive Moderator

Hey KingFilly,

Can you add a screenshot of how your logo currently appears on mobile?

Best regards,
Jordan Shannon

July 20, 2017 at 10:56 pm in reply to: content now showing #824893

Jordan Shannon
Inactive Moderator

Hi,

The login info does not seem to be working.

Best regards,
Jordan Shannon

July 20, 2017 at 10:55 pm in reply to: How can I set a fixed text box size inside a grid row? #824892
Jordan Shannon
Inactive Moderator
Hey dmpitzer,

The height can’t really be adjusted. The padding can be. Please add the following to quick css:
```
#av-layout-grid-1 .flex_cell_inner {
    padding: 3px!important;
}
```
Best regards,
Jordan Shannon
July 20, 2017 at 10:47 pm in reply to: content now showing #824888

Jordan Shannon
Inactive Moderator

Hey jdrakeproductions,

Please provide admin info so we can login and look into this issue further.

Best regards,
Jordan Shannon

July 20, 2017 at 10:45 pm in reply to: Logo alignment in mobile mode #824886
Jordan Shannon
Inactive Moderator
Hi,

I see, add the following to quick css:
```
@media only screen and (max-width: 767px)  {
.logo a {
overflow:visible!important;
}

.responsive .logo img {
max-width:70%!important;
}
}
```
Best regards,
Jordan Shannon
July 20, 2017 at 10:12 pm in reply to: Activate Mobile Menu sooner #824873

Jordan Shannon
Inactive Moderator

Hi,

It worked for me without issue. Perhaps try a different device?

Best regards,
Jordan Shannon

July 20, 2017 at 6:46 pm in reply to: Locked out of site following 4.1 update #824792

Jordan Shannon
Inactive Moderator

Hi,

Great! If you need additional help, please let us know here in the forums!

Best regards,
Jordan Shannon
Author

Posts

Viewing 30 posts - 19,681 through 19,710 (of 23,050 total)

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