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July 24, 2017 at 11:52 pm in reply to: Burger menu missing on mobile. #829272

Jordan Shannon
Inactive Moderator

Hi,

These are known issues with the latest update and they are being actively worked on by the developers. We will keep you updated with its progress and/or release of a new update.

Best regards,
Jordan Shannon

July 24, 2017 at 11:48 pm in reply to: Mega menu on mobile device #829270

Jordan Shannon
Inactive Moderator

Hi,

Yes this is a known problem actively being worked on. We will keep you updated on the progress and/or release of a new updated.

Best regards,
Jordan Shannon

July 24, 2017 at 11:45 pm in reply to: Remove Navigation for One-Page Site (revisited) #829269

Jordan Shannon
Inactive Moderator

Hi,

The menu appears to be gone on my end. Can you provide a screenshot of the issue?

Best regards,
Jordan Shannon

July 24, 2017 at 11:40 pm in reply to: Padding issue on Portfolio Grid and Masonry Grid #829268
Jordan Shannon
Inactive Moderator
Hi,

Apologies, coded correction:
```
#top.home .isotope-item { padding-right: 0px!important; padding-bottom: 0px!important; }
```
Best regards,
Jordan Shannon
July 24, 2017 at 11:39 pm in reply to: Padding issue on Portfolio Grid and Masonry Grid #829267

Jordan Shannon
Inactive Moderator

Hi,

Add the following:

#top.home .isotope-item { padding-right: 0px!important; padding-bottom: 0px!important; }

Best regards,
Jordan Shannon

July 24, 2017 at 11:14 pm in reply to: Padding issue on Portfolio Grid and Masonry Grid #829263

Jordan Shannon
Inactive Moderator

Hey Aerdvark,

So you want the homepage gallery to not have spacing?

Best regards,
Jordan Shannon

July 24, 2017 at 11:13 pm in reply to: Remove Navigation for One-Page Site (revisited) #829261

Jordan Shannon
Inactive Moderator

Hey breakpoint,

Please provide a link to the site in question so that we can inspect it.

Best regards,
Jordan Shannon

July 24, 2017 at 11:12 pm in reply to: Gap in header menu background #829258

Jordan Shannon
Inactive Moderator

Hi,

I’m glad we were able to help you. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 24, 2017 at 11:10 pm in reply to: Logo size issues with Google Chrome Browser #829256

Jordan Shannon
Inactive Moderator

Hi,

Please provide admin info so we can log in and look into this issue further.

Best regards,
Jordan Shannon

July 24, 2017 at 4:51 pm in reply to: Make Fullwidth Easy Slider invisible on mobile on one page only #829063

Jordan Shannon
Inactive Moderator

Hey tjswarbs78,

Thanks for your help on this.

Best regards,
Jordan Shannon

July 24, 2017 at 4:50 pm in reply to: Make Fullwidth Easy Slider invisible on mobile on one page only #829061

Jordan Shannon
Inactive Moderator

Hi,

You would want the following:

@media screen and (max-width:767px){
.page-id-4175 .custom-class{display:none;}
}

Best regards,
Jordan Shannon

July 24, 2017 at 4:44 pm in reply to: blog starts in the middle of the page #829056
Jordan Shannon
Inactive Moderator
Hey Gerhard,

Please add the following to quick css:
```
.entry-content-wrapper.clearfix.standard-content{
 margin:0px!important;
}

.blog-meta{
margin:0px!important;
float:left!important;
}
```
Best regards,
Jordan Shannon
July 24, 2017 at 4:40 pm in reply to: Burger Menu icon – do not display on desktop view #829054

Jordan Shannon
Inactive Moderator

Hey lordshine,

Please see the following and make sure the mobile activation option is not checked:

Switching to mobile menu on higher resolutions

Best regards,
Jordan Shannon

July 24, 2017 at 4:38 pm in reply to: Header image disappeared #829052

Jordan Shannon
Inactive Moderator

Hey Eric,

You are receiving console errors with regards to LearnDash. Please try deactivating this plugin and doing a HARD RESET of the browser.

Best regards,
Jordan Shannon

July 24, 2017 at 4:34 pm in reply to: Custom Header Width #829049

Jordan Shannon
Inactive Moderator

Hi,

I’m glad Rikard was able to help you get this figured out. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 24, 2017 at 4:28 pm in reply to: Site Down After Update #829047

Jordan Shannon
Inactive Moderator

Hi,

When I login I am only taken to the customer dash. I need FULL Admin rights.

Best regards,
Jordan Shannon

July 24, 2017 at 4:23 pm in reply to: no Pics on Mobile #829045

Jordan Shannon
Inactive Moderator

Hi,

By default video clips will not auto-play on mobile This is a restriction of the device itself, not the theme.

Best regards,
Jordan Shannon

July 24, 2017 at 4:21 pm in reply to: bcg image color section not resonsive ? #829044

Jordan Shannon
Inactive Moderator

Hi,

Yes exactly. If this doesn’t give you the needed effect let us know, as we may need to target additional elements.

Best regards,
Jordan Shannon

July 24, 2017 at 4:20 pm in reply to: Column section with negative margin z-index #829041

Jordan Shannon
Inactive Moderator

Hi,

I’m glad we were able to provide assistance for this. If you need additional help, please let us know here in the forums!

Best regards,
Jordan Shannon

July 24, 2017 at 4:18 pm in reply to: Masonry single 1/4 column with three entries stacked vertically inside #829040

Jordan Shannon
Inactive Moderator

Hi,

Apologies for the delay in my response, but I see you added a solution. Did you need further help or shall I close this thread?

Best regards,
Jordan Shannon

July 24, 2017 at 4:16 pm in reply to: Masonry gallery reduces pictures resolution #829037

Jordan Shannon
Inactive Moderator

Hi,

Would you be able to provide admin info so we can log in and look into this further?

Best regards,
Jordan Shannon

July 22, 2017 at 11:49 pm in reply to: Styling The Tab Section #828512

Jordan Shannon
Inactive Moderator

Hi,

I am not seeing this issue. Were you able to get this fixed?

Best regards,
Jordan Shannon

July 22, 2017 at 11:36 pm in reply to: Custom Header Width #828509

Jordan Shannon
Inactive Moderator

Hi,

You want to shrink the gray area I assume?

Best regards,
Jordan Shannon

July 22, 2017 at 11:33 pm in reply to: Problem with inline color formatting on Special Headings #828506
Jordan Shannon
Inactive Moderator
Hi,

Try this:
```
<font style="color:black">Big Sale <span style="color:red">Today Only</span></font>
```
Best regards,
Jordan Shannon
- This reply was modified 8 years, 8 months ago by Jordan Shannon.
July 22, 2017 at 11:30 pm in reply to: LayerSlider – Showing the content below the image when vied on mobile device #828502

Jordan Shannon
Inactive Moderator

Hi,

I’m glad Mike was able to help you. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

July 22, 2017 at 11:27 pm in reply to: Add hoover color to icon list #828501

Jordan Shannon
Inactive Moderator

Hey Dwimmer,

It is currently on maintenance mode. Please provide admin info in the private area so we can log in and take a look.

Best regards,
Jordan Shannon

July 22, 2017 at 11:25 pm in reply to: How to outline the masonry posts #828499
Jordan Shannon
Inactive Moderator
Hey Angelo,

Add the following to quick css:
```
#av-masonry-1-item-576{
left:0px!important;
top:325px!important;
}
```
Best regards,
Jordan Shannon
July 22, 2017 at 11:23 pm in reply to: Custom Header Width #828498

Jordan Shannon
Inactive Moderator

Hey cab72,

This may be possible via css. Please provide a link to the site in question so I can inspect it.

Best regards,
Jordan Shannon

July 22, 2017 at 11:22 pm in reply to: Show social icons under post alway colored #828497
Jordan Shannon
Inactive Moderator
Hi,

You would need to target via css. Add this to quick css:
```
.av-share-link.av-social-link-facebook{
color:#fff!important;
background:#37589b!important;
}

.av-share-link.av-social-link-twitter{
color:#fff!important;
background:#46d4fe!important;
}

.av-share-link.av-social-link-gplus{
color:#fff!important;
background:#de5a49!important;
}


.av-share-link.av-social-link-pinterest{
color:#fff!important;
background:#cb2027!important;
}

.av-share-link.av-social-link-linkedin{
color:#fff!important;
background:#419cca!important;
}

.av-share-link.av-social-link-tumblr{
color:#fff!important;
background:#345574!important;
}

.av-share-link.av-social-link-reddit{
color:#fff!important;
background:#FF4500!important;
}

.av-share-link.av-social-link-mail{
color:#fff!important;
background:#9fae37!important;
}
```
Best regards,
Jordan Shannon
July 22, 2017 at 11:10 pm in reply to: no Pics on Mobile #828494

Jordan Shannon
Inactive Moderator

Hi,

Was this site recently moved from another location?

Best regards,
Jordan Shannon
Author

Posts

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