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August 14, 2017 at 9:42 pm in reply to: How can I hide not mandatory fields in Mailchimp Footer Widget? #838964
Jordan Shannon
Inactive Moderator
Hi,

Have you attempted contacting mailchimp as well? Perhaps they will have better insight.

Best regards,
Jordan Shannon
- This reply was modified 8 years, 7 months ago by Jordan Shannon.
August 14, 2017 at 9:40 pm in reply to: Remove Space Around Layerslider #838963

Jordan Shannon
Inactive Moderator

Hi,

I was able to fix this via the slider settings option. Please test.

Best regards,
Jordan Shannon

August 14, 2017 at 9:00 pm in reply to: Moving Text Higher Up Inside Tab Element #838946

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this fixed. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 14, 2017 at 4:57 pm in reply to: Mobile Menu after update not obeying "nomobile" class anymore #838781

Jordan Shannon
Inactive Moderator

Hi,

Which exact links need to be hidden? If it is only a few then perhaps css and media queries can be a solution. If there are a lot, then maybe a plugin will suffice until we release a permanent fix.

Best regards,
Jordan Shannon

August 14, 2017 at 4:52 pm in reply to: facebook likebox widget #838769

Jordan Shannon
Inactive Moderator

Hi,

There has to be an error in the facebook page config. I can’t see it without being logged into Facebook which means that it is not set-up as a business properly. Other links worked as expected. Try this for example: https://www.facebook.com/Amazon. While I’m not sure the exact error you made, it is surely in the Facebook page.

Best regards,
Jordan Shannon

August 14, 2017 at 4:44 pm in reply to: Flex-column Image Alignment #838763

Jordan Shannon
Inactive Moderator

Hi,

Add this to quick css:

@media only screen and (min-width: 1024px) {
.avia_textblock{
clear:inherit!important;
width: 80%!important;
margin: 0 150px!important;
}
}

Best regards,
Jordan Shannon

August 14, 2017 at 4:25 pm in reply to: Button distortion Bug #838740

Jordan Shannon
Inactive Moderator

Hi,

How should the button be styled. Can you screen shot the proper style so we can correct it?

Best regards,
Jordan Shannon

August 11, 2017 at 11:28 pm in reply to: Change style of tag in layerslider #837674

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 11, 2017 at 8:09 pm in reply to: responsive issue #837645
Jordan Shannon
Inactive Moderator
Hi,

Add the following to quick css:
```
@media only screen and (max-width: 1330px) {
.av-burger-menu-main { display: block!important; }
#avia-menu .menu-item {
display: none!important;
}}
```
Best regards,
Jordan Shannon
August 11, 2017 at 7:42 pm in reply to: Column with Equal height not working in old pages #837633

Jordan Shannon
Inactive Moderator

Hi,

I’m not seeing an obvious issue within the admin. Please allow me to ask a teammate for help.

Best regards,
Jordan Shannon

August 11, 2017 at 7:31 pm in reply to: Header covers the underlying breadcrumbs bar #837627
Jordan Shannon
Inactive Moderator
Hi,

Add the following to quick css:
```
#header #advanced_menu_hide{
display:none!important;
}

#header #advanced_menu_toggle{
display:none!important;
}

.title_container .breadcrumb{
right:inherit!important;
}
```
Best regards,
Jordan Shannon
August 11, 2017 at 7:20 pm in reply to: contact form autoresponder not wokring #837618

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 11, 2017 at 7:19 pm in reply to: Author Box #837616

Jordan Shannon
Inactive Moderator

Hi,

No problem. Let us know if you need additional help.

Best regards,
Jordan Shannon

August 11, 2017 at 5:51 pm in reply to: Header covers the underlying breadcrumbs bar #837571
Jordan Shannon
Inactive Moderator
Hey aka-alex,

Add the following to quick css:
```
.title_container .breadcrumb{
margin-top:7px!important;
}
```
Best regards,
Jordan Shannon
August 11, 2017 at 5:48 pm in reply to: No-Border Option doesn't work correct at Color Section #837567

Jordan Shannon
Inactive Moderator

Hey S.,

Please provide a link to the site so we can look into this further. I have seen this issue reported recently and I will make sure the devs look into it. In the meantime, you can use CSS to remove the borders.

Best regards,
Jordan Shannon

August 11, 2017 at 5:47 pm in reply to: Media library won't load and unable to upload new images #837566

Jordan Shannon
Inactive Moderator

Hey Xperten,

Is this the default WordPress media library? If so, perhaps a re-installation or update of the platform would solve your problem.

Best regards,
Jordan Shannon

August 11, 2017 at 5:45 pm in reply to: Flex-column Image Alignment #837563

Jordan Shannon
Inactive Moderator

Hey lumenradio,

Please provide a link to the the site/page in question so we can look into this further.

Best regards,
Jordan Shannon

August 11, 2017 at 5:43 pm in reply to: Button distortion Bug #837560

Jordan Shannon
Inactive Moderator

Hey lumenradio,

Please provide a link to the site as well as admin info so we can look into this issue further. Also, have your tried disabling all active plugins to see if the problem alleviates.

Best regards,
Jordan Shannon

August 11, 2017 at 5:39 pm in reply to: Website widht problem #837557

Jordan Shannon
Inactive Moderator

Hi,

Great! I’m glad I was able to help. If you need anything else, please let us know here in the forums.

Best regards,
Jordan Shannon

August 11, 2017 at 5:37 pm in reply to: LayerSlider WP not working #837555

Jordan Shannon
Inactive Moderator

Hi,

Try creating a new slider and then build it up slide by slide / layer by layer and keep checking on the frontend to see where it is breaking at. It’s most likely a bad value your using in one of the settings.

Best regards,
Jordan Shannon

August 11, 2017 at 5:29 pm in reply to: responsive issue #837552

Jordan Shannon
Inactive Moderator

Hi,

Apologies, but I am not seeing the double menu. Is it on a specific page?

Best regards,
Jordan Shannon

August 11, 2017 at 5:23 pm in reply to: Change heading and caption size in responsive slider #837549

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 11, 2017 at 5:23 pm in reply to: Column with Equal height not working in old pages #837547

Jordan Shannon
Inactive Moderator

Hi,

Apologies for the delay. Please provide admin info in the private section so we can log in and look into this issue further.

Best regards,
Jordan Shannon

August 11, 2017 at 5:21 pm in reply to: Change heading and caption size in responsive slider #837546

Jordan Shannon
Inactive Moderator

Hi,

Haha! That comes with the customization of a site. Just make sure you keep it clean so it all works. I’m glad we were able to help you out with this, should I close this thread?

Best regards,
Jordan Shannon

August 11, 2017 at 5:19 pm in reply to: Creating a static Menu on Background Image #837543

Jordan Shannon
Inactive Moderator

Hi,

The pdf does help. Please provide a link to YOUR site as well as the admin info in the private section so we can attempt to work this out.

Best regards,
Jordan Shannon

August 11, 2017 at 5:16 pm in reply to: Menu hamburger disappears below 770 px #837536

Jordan Shannon
Inactive Moderator

Hi,

Great! I’m glad you were able to get this taken care of. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 11, 2017 at 5:14 pm in reply to: Masonry grid – overlay & title/entry/text/font color #837535
Jordan Shannon
Inactive Moderator
Hi,

I see. Add the following to quick css to target mobile. For desktop just adjust the code outside of the media query.
```
@media only screen and (max-width: 1200px){
#top .av-caption-style-overlay .av-masonry-item-with-image .av-inner-masonry-content {
    background: rgba(221,232,127,0.85)!important;
}
h3.av-masonry-entry-title.entry-title{
color:#adadad!important;
}}
```
Best regards,
Jordan Shannon
August 11, 2017 at 5:03 pm in reply to: contact form autoresponder not wokring #837526

Jordan Shannon
Inactive Moderator

Hi,

Yes, unfortunately without being able to pin-point the exact difference in this site from the the others you have using the Enfold form then CF7 may have to be the best solution.

Best regards,
Jordan Shannon

August 11, 2017 at 5:01 pm in reply to: iframe stripped of "title" attribute in text block #837525

Jordan Shannon
Inactive Moderator

Hi,

I have reported this error to our devs and we will try and get a permanent solution as soon as possible.

Best regards,
Jordan Shannon

August 11, 2017 at 4:56 pm in reply to: How to set to activate mobile menu (hamburger) on 1190 px #837522

Jordan Shannon
Inactive Moderator

Hi,

Great, I’m glad you were able to get this solved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon
Author

Posts

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