Page 628 – Support | Kriesi.at – Premium WordPress Themes

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August 31, 2017 at 8:00 am in reply to: How to put text or box on an image with Easy slider #846114

Jordan Shannon
Inactive Moderator

Hey annesite,

I’m not quite sure I understand your issue. Would you mind explaining it a little more clearer?

Best regards,
Jordan Shannon

August 31, 2017 at 7:56 am in reply to: update layer slider #846109

Jordan Shannon
Inactive Moderator

Hey cipriana,

Enfold comes bundled with a previous version of the layerslider. If you want the most updated version, you would need to purchase and indivdual license on your own and add it to the theme.

Best regards,
Jordan Shannon

August 31, 2017 at 7:53 am in reply to: Help with element spacing #846107

Jordan Shannon
Inactive Moderator

Hey thecszone,

Are you talking about the book section on top?

Best regards,
Jordan Shannon

August 31, 2017 at 7:49 am in reply to: White/Blank pages after update to latest version of Enfold #846104

Jordan Shannon
Inactive Moderator

Hey Mwilks,

Have you attempted to install via FTP?

Best regards,
Jordan Shannon

August 31, 2017 at 7:45 am in reply to: How to Turn Off Blog Post Date and Comments on my Blog Page #846101
Jordan Shannon
Inactive Moderator
Hey alliancepp,

Add this to quick css:
```
.entry-footer .slide-meta{
display:none!important;
}
```
Best regards,
Jordan Shannon
August 31, 2017 at 7:39 am in reply to: weir youtube embed format #846099

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this corrected. If you need additional help, please let know here in the forums.

Best regards,
Jordan Shannon

August 31, 2017 at 7:22 am in reply to: Menu link hover colour #846094

Jordan Shannon
Inactive Moderator

Hey Lara,

Please provide the login username as well.

Best regards,
Jordan Shannon

August 31, 2017 at 7:20 am in reply to: Hide Tooltip Site Wide on Photos #846092

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to be helped. If you need anything else, please let us know here in the forums.

Best regards,
Jordan Shannon

August 31, 2017 at 7:18 am in reply to: Changing/Adding Text In Booking Time Title #846091
Jordan Shannon
Inactive Moderator
Hi,

Did you attempt the solution I linked to? The solution would be to use css to inject your disclaimer text after the “Booking Time” section. Add this to quick css:
```
#show_time_slot:after {
    content: ' Here is your custom text';
    color: black;
}
```
Best regards,
Jordan Shannon
August 31, 2017 at 7:08 am in reply to: Constant Uploading #846089

Jordan Shannon
Inactive Moderator

Hi,

The best thing would probably be to do a quick screen recording of the issue that you could link me to. Also, have you attempted to reproduce this error on a PC?

Best regards,
Jordan Shannon

August 31, 2017 at 7:07 am in reply to: Change Transparent Logo on specific page #846088

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. Were you able to get this figured out?

Best regards,
Jordan Shannon

August 31, 2017 at 7:06 am in reply to: White Space #846086
Jordan Shannon
Inactive Moderator
Hi,

Add the following to quick css:
```
@media only screen 
and (min-device-width : 375px) 
and (max-device-width : 667px) {
.flex_cell.no_margin.av_one_half.avia-builder-el-73{
border-bottom:15px solid #fff!important;
}}
```
Best regards,
Jordan Shannon
August 31, 2017 at 7:01 am in reply to: Hide background image at certain screen size. #846084

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 31, 2017 at 6:43 am in reply to: Constant Uploading #846081

Jordan Shannon
Inactive Moderator

Hi,

When your hosting company checked were they able to reproduce the error? I was not when I logged in. I was able to use drag and drop, and received no loading issues.

Best regards,
Jordan Shannon

August 30, 2017 at 11:51 pm in reply to: Header: Main menu border-bottom thickness #846023

Jordan Shannon
Inactive Moderator

Hi,

Apologies, but I’m having trouble understanding the exact section. Would you be able to screenshot it?

Best regards,
Jordan Shannon

August 30, 2017 at 11:37 pm in reply to: Font weight for Raleway #846013

Jordan Shannon
Inactive Moderator

Hi,

If you need it to work for the body text just change the “h2” in the css to “p”. If this doesn’t work, let me know the exact section you are trying to target.

Best regards,
Jordan Shannon

August 30, 2017 at 11:34 pm in reply to: White Space #846006

Jordan Shannon
Inactive Moderator

Hey djshortkut,

So from looking at the image you want white space after the header image on mobile?
Best regards,
Jordan Shannon

August 30, 2017 at 11:21 pm in reply to: Header: Main menu border-bottom thickness #846002

Jordan Shannon
Inactive Moderator

Hi,

So you are looking to increase the thickness of the blue line?

Best regards,
Jordan Shannon

August 30, 2017 at 11:15 pm in reply to: Autoplay video with EasySlider and Vimeo #846000

Jordan Shannon
Inactive Moderator

Hi,

It is no problem at all! If you need additional help, please let us know here in the forums!

Best regards,
Jordan Shannon

August 30, 2017 at 11:05 pm in reply to: Change Transparent Logo on specific page #845995

Jordan Shannon
Inactive Moderator

Hi,

If this is for another page then the page id (1114) needs to be different. Also, the function name should be different so it doesn’t overwrite the previous function with the same name.

Best regards,
Jordan Shannon

August 30, 2017 at 11:00 pm in reply to: Reduce top margin of specific layout elements #845992

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 30, 2017 at 10:59 pm in reply to: Header: Main menu border-bottom thickness #845991

Jordan Shannon
Inactive Moderator

Hey Carsten,

Please provide a link to the page/site in question so we can help you with this issue further.

Best regards,
Jordan Shannon

August 30, 2017 at 10:50 pm in reply to: mobile view, icons overlaying #845987

Jordan Shannon
Inactive Moderator

Hey mparr,

Have you tested this on an actual iPhone and not the browser inspector? Does it have the same issue?

Best regards,
Jordan Shannon

August 30, 2017 at 10:48 pm in reply to: Footer Heading color does not change #845986
Jordan Shannon
Inactive Moderator
Hey KaJoHa,

Add the following to quick css:
```
#footer h3.widgettitle{
color:#fff!important;
}
```
As for a Calender that works well. The Events Calendar plugin works great!

The Events Calendar

The Events Calendar” — <a href="https://theeventscalendar.pxf.io/get_pro" target="_blank" rel="nofollow">The Events Calendar</a>" frameborder="0" marginwidth="0" marginheight="0" scrolling="no">

Best regards,
Jordan Shannon
August 30, 2017 at 10:43 pm in reply to: Autoplay video with EasySlider and Vimeo #845985

Jordan Shannon
Inactive Moderator

Hi,

The “Disable AutoPlay” option is still available. After you upload the video you have to go into their options. Please view the following:

https://snag.gy/TYVeJx.jpg
https://snag.gy/WbP4HR.jpg

If you test the TESTVIDEO page you will see it no longer autoplays.

Best regards,
Jordan Shannon

August 30, 2017 at 10:36 pm in reply to: Hide background image at certain screen size. #845981
Jordan Shannon
Inactive Moderator
Hi,

Add this to quick css:
```
@media only screen and (max-width: 767px)  {
#av_section_1{
background-image:none!important;
}}
```
Best regards,
Jordan Shannon
August 30, 2017 at 7:22 pm in reply to: Change background colour of the menu bar #845935
Jordan Shannon
Inactive Moderator
Hi,

This portion should have taken care of those sections:
```
#header .av-main-nav li a{
background:#002b45!important;
}
```
Have you tried clearing your cache a few times over?

Best regards,
Jordan Shannon
August 30, 2017 at 7:21 pm in reply to: Color Hotspot Admin #845934

Jordan Shannon
Inactive Moderator

Hi,

Please provide admin info so we can log in and help you with this further.

Best regards,
Jordan Shannon

August 30, 2017 at 7:19 pm in reply to: Does an Enfold Theme update replace wp-admin files #845933

Jordan Shannon
Inactive Moderator

Hi,

In theory yes, but seeing as WordPress would not want to anger their incredibly large user base, I doubt the would just wipe a folder without a good reason for doing so.

Best regards,
Jordan Shannon

August 30, 2017 at 7:17 pm in reply to: Custom CSS class being ignored on mobile #845930

Jordan Shannon
Inactive Moderator

Hi,

I’m glad I was able to help you with this. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon
Author

Posts

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