Page 627 – Support | Kriesi.at – Premium WordPress Themes

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September 1, 2017 at 5:07 pm in reply to: Accordion slider loading time #846916

Jordan Shannon
Inactive Moderator

Hi,

Unfortunately the initial load time can’t really be targeted as many different factors effect it, such as someone individual connection speed, or browser load at the moment. Some measures you that might help though is to use an optimization plugin.

Best regards,
Jordan Shannon

August 31, 2017 at 10:54 pm in reply to: White/Blank pages after update to latest version of Enfold #846556

Jordan Shannon
Inactive Moderator

Hi,

There should be no virus at all in any of the folders. Please download a fresh copy of the theme from your ThemeForest account and attempt to upload that.

Best regards,
Jordan Shannon

August 31, 2017 at 10:52 pm in reply to: Tab section spacing on 1st tab is really big #846555

Jordan Shannon
Inactive Moderator

Hey taylorchiu,

Have you made sure in the tab options to set the alignment to “TOP”?

Best regards,
Jordan Shannon

August 31, 2017 at 10:51 pm in reply to: Mobile menu ackground and font color #846554

Jordan Shannon
Inactive Moderator

Hey ckwellington,

Id this for links only or the entire page?

Best regards,
Jordan Shannon

August 31, 2017 at 10:49 pm in reply to: Add to, or modify default template for use on *some* pages only #846552

Jordan Shannon
Inactive Moderator

Hi,

I’m glad Rikard was able to help you. If you need anything else, please let us know here in the forums.

Best regards,
Jordan Shannon

August 31, 2017 at 10:48 pm in reply to: Center Two Content Elements on Homepage #846550

Jordan Shannon
Inactive Moderator

Hey metrocitygirl,

You want it vertically centered? So “Purchase 10 or more meals for free delivery” would be in line with the truck image?

Best regards,
Jordan Shannon

August 31, 2017 at 10:45 pm in reply to: Accordion slider loading time #846549
Jordan Shannon
Inactive Moderator
Hey uUSA,

Add this to quick css. I put it at an extreme (50.0s) just to show it works but you can adjust to whatever you need:
```
#top .aviaccordion.av-animation-active .aviaccordion-slide, #top .aviaccordion-title-on-hover .aviaccordion-preview {
    -webkit-transition: all 50.0s cubic-bezier(0.230, 1.000, 0.320, 1.000)!important;
    transition: all 50.0s cubic-bezier(0.230, 1.000, 0.320, 1.000)!important;
}
```
Best regards,
Jordan Shannon
August 31, 2017 at 10:40 pm in reply to: Change speed of progress bar #846546
Jordan Shannon
Inactive Moderator
Hey uUSA,

Try adding this to quick css:
```
.avia_transform #top .avia-progress-bar div.progress.avia_start_animation .bar-outer {
    -webkit-animation: avia_expand 3.5s cubic-bezier(0.165, 0.840, 0.440, 1.000);
    animation: avia_expand 3.5s cubic-bezier(0.165, 0.840, 0.440, 1.000);
}
```
If this doesn’t help, please link us to the site/page in question.

Best regards,
Jordan Shannon
August 31, 2017 at 10:38 pm in reply to: Enfold 4.1: Think I found a bug #846544
Jordan Shannon
Inactive Moderator
Hi,

Try adding the following to quick css:
```
.avia_transform #top .avia-progress-bar div.progress.avia_start_animation .bar-outer {
    -webkit-animation: avia_expand 3.5s cubic-bezier(0.165, 0.840, 0.440, 1.000);
    animation: avia_expand 3.5s cubic-bezier(0.165, 0.840, 0.440, 1.000);
}
```
If this isn’t working please provide a link to the site/page in question.

Best regards,
Jordan Shannon
August 31, 2017 at 10:35 pm in reply to: Logo much bigger in other laptop #846543

Jordan Shannon
Inactive Moderator

Hey nadinedomnink,

Would you be able to load comparison screenshots? Also, please provide a link to the site in question.

Best regards,
Jordan Shannon

August 31, 2017 at 10:32 pm in reply to: How can I remove keyline in whitespace? #846541

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 31, 2017 at 10:31 pm in reply to: regular font in icons #846540

Jordan Shannon
Inactive Moderator

Hey loxoma,

I’m not quite sure I understand what you mean. Can you please explain it a little further so I can better assist you?

Best regards,
Jordan Shannon

August 31, 2017 at 10:29 pm in reply to: Enfold 4.1: Think I found a bug #846539

Jordan Shannon
Inactive Moderator

Hi,

Please provide a link to the site in question so we can look into this issue further.

Best regards,
Jordan Shannon

August 31, 2017 at 10:26 pm in reply to: logo goes to right side in tablet and mobile mode (second language) #846536

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this fixed. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 31, 2017 at 10:22 pm in reply to: New Google Font #846534

Jordan Shannon
Inactive Moderator

Hey Jagrav,

You can simply use @import within your css. But, also view this for additional methods:

http://www.wpbeginner.com/wp-themes/how-add-google-web-fonts-wordpress-themes/

Best regards,
Jordan Shannon

August 31, 2017 at 10:03 pm in reply to: Contact form sender email bug #846528

Jordan Shannon
Inactive Moderator

Hey Shane,

Do you mean in the code above?

Best regards,
Jordan Shannon

August 31, 2017 at 6:39 pm in reply to: HEADER ON MOBILE #846449

Jordan Shannon
Inactive Moderator

Hey newtonlinchen,

It is possible, please provide a link to the site in question so we can look into this further.

Best regards,
Jordan Shannon

August 31, 2017 at 6:38 pm in reply to: Layer Slider #846448

Jordan Shannon
Inactive Moderator

Hey VIOREL VASILESCU,

Enfold comes with a licensed version of layer slider bundled with the theme. If you want an individual license then you would need to purchase the LayerSlider from Envato.

Best regards,
Jordan Shannon

August 31, 2017 at 5:45 pm in reply to: Change number of viewed news on mobile #846420

Jordan Shannon
Inactive Moderator

Hey belugatinu1,

This would not be possible by default and would require a freelancer to develop a method to do so. http://kriesi.at/contact/customization

Best regards,
Jordan Shannon

August 31, 2017 at 5:34 pm in reply to: How to Turn Off Blog Post Date and Comments on my Blog Page #846414

Jordan Shannon
Inactive Moderator

Hi,

Great! If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 31, 2017 at 5:30 pm in reply to: Help with element spacing #846413

Jordan Shannon
Inactive Moderator

Hi,

Great! I’m glad you were able to get this corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 31, 2017 at 4:59 pm in reply to: How to put text or box on an image with Easy slider #846398

Jordan Shannon
Inactive Moderator

Hi,

Please provide a link to to the page where you have placed your slider, as well as admin info in the private area so I can log in and look into this further.

Best regards,
Jordan Shannon

August 31, 2017 at 4:47 pm in reply to: White/Blank pages after update to latest version of Enfold #846377

Jordan Shannon
Inactive Moderator

Hi,

First, please paste the actual error message you are getting.

Best regards,
Jordan Shannon

August 31, 2017 at 4:29 pm in reply to: Help with element spacing #846353

Jordan Shannon
Inactive Moderator

Hi,

Okay, the issue is that the 2 columns are currently at 50%, an alternative would be to add 4 columns in that section columns and then place the book images in that section.
Best regards,
Jordan Shannon

August 31, 2017 at 1:39 pm in reply to: Help with element spacing #846234

Jordan Shannon
Inactive Moderator

Hi,

Would you be able to adjust that page a bit by grouping those columns within a div or row.

Best regards,
Jordan Shannon

August 31, 2017 at 1:19 pm in reply to: White/Blank pages after update to latest version of Enfold #846225

Jordan Shannon
Inactive Moderator

Hi,

Let me know the results of the FTP install, and absolutely upgrade your PHP to as has high as you can. Try to get as close to version 7 as possible.

Best regards,
Jordan Shannon

August 31, 2017 at 1:18 pm in reply to: update layer slider #846223

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

August 31, 2017 at 1:16 pm in reply to: Change background colour of the menu bar #846221

Jordan Shannon
Inactive Moderator

Hi,

Great! I’m glad I was able to help. If you need anything else, please let us know here in the forums.

Best regards,
Jordan Shannon

August 31, 2017 at 8:06 am in reply to: text logo in mobile #846119

Jordan Shannon
Inactive Moderator

Hey YongyanLi,

So you would be okay with removing the logo on mobile?

Best regards,
Jordan Shannon

August 31, 2017 at 8:02 am in reply to: How to change the default graphic for no image #846116

Jordan Shannon
Inactive Moderator

Hey connect4consulting,

Please provide a link to the site/page in question if possible.

Best regards,
Jordan Shannon
Author

Posts

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