Page 614 – Support | Kriesi.at – Premium WordPress Themes

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September 21, 2017 at 7:06 pm in reply to: Cannot hide items on mobile menu #855017

Jordan Shannon
Inactive Moderator

Hi,

Where you using the same format as I have above? With li:nth-child(6)? With menu items you really have to be as specific as you can.

Best regards,
Jordan Shannon

September 21, 2017 at 7:05 pm in reply to: Remove time from latest news widget #855016

Jordan Shannon
Inactive Moderator

Hi,

No problem.If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 21, 2017 at 6:49 pm in reply to: WordPress personal? #855009

Jordan Shannon
Inactive Moderator

Hey Nathalie Møller,

If you are allowed to upload your own themes on personal then yes it should work just fine.

Best regards,
Jordan Shannon

September 21, 2017 at 6:48 pm in reply to: Remove time from latest news widget #855008

Jordan Shannon
Inactive Moderator

Hey uUSA,

Please refer to the following thread for directions on how best to accomplish this task: https://kriesi.at/support/topic/remove-time-from-the-enfold-latest-news-widget/

Best regards,
Jordan Shannon

September 21, 2017 at 6:42 pm in reply to: Cannot hide items on mobile menu #855007
Jordan Shannon
Inactive Moderator
Hi,

Try adding this to quick css to hide “GET A QUOTE” on mobile:
```
@media only screen and (max-width: 767px)  {
#av-burger-menu-ul li:nth-child(6){
display:none!important;
}}
```
Best regards,
Jordan Shannon
September 21, 2017 at 6:25 pm in reply to: Google Maps Media Element Stopped Working #855000

Jordan Shannon
Inactive Moderator

Hi,

I inspected the page and didn’t see any obvious console errors. Have you made sure to follow our most up to date documentation on this: http://kriesi.at/documentation/enfold/how-to-register-a-google-maps-api-key/

Best regards,
Jordan Shannon

September 21, 2017 at 6:15 pm in reply to: Issue with search box on mobile and desktop versions #854995
Jordan Shannon
Inactive Moderator
Hi,

I attempted to use:
```
if (wp_is_mobile()) {}
```
This should run the script only if the device is mobile. Please test from your mobile device to confirm it works.

Best regards,
Jordan Shannon
September 21, 2017 at 5:52 pm in reply to: Border below Blog Post List #854985

Jordan Shannon
Inactive Moderator

Hi,

You did not add the first one manually? If you go to the post page, is there not a read more tag within the paragraph?

Best regards,
Jordan Shannon

September 21, 2017 at 5:46 pm in reply to: Center widgets #854982

Jordan Shannon
Inactive Moderator

Hi,

If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 21, 2017 at 5:45 pm in reply to: Hide SKU #854978

Jordan Shannon
Inactive Moderator

Hi,

No problem. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 21, 2017 at 5:40 pm in reply to: Special Header for a similar website #854974

Jordan Shannon
Inactive Moderator

Hi,

No the menu is created as all WP menus are, however the transparency is set via the Enfold options heading panel. As for the logo, the position could be set via custom css. On some of our demos, there may be some things that can only be achieved via custom css, but the general style can be done via the native Enfold elements.

Best regards,
Jordan Shannon

September 20, 2017 at 5:27 pm in reply to: Sidebar not displaying #854488

Jordan Shannon
Inactive Moderator

Hi,

Great! I’m glad you got this corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 20, 2017 at 5:24 pm in reply to: links on google maps #854485

Jordan Shannon
Inactive Moderator

Hi,

Not at the moment, Google keeps those features pretty secure. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 20, 2017 at 5:22 pm in reply to: Page background image won't show #854483

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you got this issue corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 20, 2017 at 5:20 pm in reply to: Hide SKU #854479
Jordan Shannon
Inactive Moderator
Hi,

Add this to quick css:
```
.sku_wrapper{
display:none!important;
}
```
Best regards,
Jordan Shannon
September 20, 2017 at 5:15 pm in reply to: images in footer in a row not stacked #854475

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 20, 2017 at 5:12 pm in reply to: Acces denied #854471

Jordan Shannon
Inactive Moderator

Hey Charlotte,

If it is saying that the server requires authentication, then this points to a hosting function not necessarily a theme issue. Perhaps this is something to be checked on the hosting end.

Best regards,
Jordan Shannon

September 20, 2017 at 5:10 pm in reply to: links on google maps #854468

Jordan Shannon
Inactive Moderator

Hey cipriana,

This is not accomplished via Enfold by default. Perhaps you have to accomplish this Google Maps, before the embed code is generated.

Best regards,
Jordan Shannon

September 20, 2017 at 5:08 pm in reply to: Product Bullet Points Do Not Appear #854464

Jordan Shannon
Inactive Moderator

Hey servifarmacomp,

Please try disabling all active plugins and see if that alleviates the issue as I can’t seem to target this via css initially.

Best regards,
Jordan Shannon

September 20, 2017 at 5:00 pm in reply to: Seperating Logo and Menu background colors #854461

Jordan Shannon
Inactive Moderator

Hi,

This wouldn’t be able to be done here in the forums, as it requires theme modification. We do however offer freelance services that would be able to complete this task: http://kriesi.at/contact/customization

Best regards,
Jordan Shannon

September 20, 2017 at 4:57 pm in reply to: White lines – Masonry Gallery (especially when resizing page) #854459

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 20, 2017 at 4:56 pm in reply to: Google Maps Media Element Stopped Working #854457

Jordan Shannon
Inactive Moderator

Hey KellyKilgallon,

Please provide a link to the page in question if possible so we can look into this further.

Best regards,
Jordan Shannon

September 20, 2017 at 4:55 pm in reply to: delete line around slider-button #854456

Jordan Shannon
Inactive Moderator

Hey jan,

Those are actually icons, so the borders are built into the icon itself.

For an idea on changing those please see the following thread, with slight modification perhaps this can work for you:

https://kriesi.at/support/topic/change-slider-arrows-for-images/

Best regards,
Jordan Shannon

September 20, 2017 at 4:49 pm in reply to: Special Header for a similar website #854452

Jordan Shannon
Inactive Moderator

Hey ByProgrammer,

This was created by using the ALB elements (Fullscreen or LayerSlider) within the homepage. If you are new to Enfold, perhaps its best to start with reading the documentation to get you up an running with how things work: http://kriesi.at/documentation/enfold/

Best regards,
Jordan Shannon

September 20, 2017 at 4:46 pm in reply to: Missing page titles #854451

Jordan Shannon
Inactive Moderator

Hey mikeormrod,

Unfortunately, if this is a function/feature of a third-party plugin we wouldn’t be able to troubleshoot it here in the forums. Perhaps contact to the plugin developers for insight on the issue?

Best regards,
Jordan Shannon

September 20, 2017 at 4:44 pm in reply to: IMAGE UPLOAD PROBLEM WITH ENFOLD #854450

Jordan Shannon
Inactive Moderator

Hey Rainer Hochkoeppler,

Are you using the most up to date version of the theme? Also, please try disabling all active plugins and see if this alleviates the issue. Finally, please active the default WorPress theme and see if this issue still happens.

Best regards,
Jordan Shannon

September 20, 2017 at 4:41 pm in reply to: Center widgets #854448

Jordan Shannon
Inactive Moderator

Hi,

I’m glad this issue was corrected. Shall we close this ticket?

Best regards,
Jordan Shannon

September 20, 2017 at 4:35 pm in reply to: Main menu drop down style #854444

Jordan Shannon
Inactive Moderator

Hi,

Great! I’m glad you were able to get this corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 20, 2017 at 4:29 pm in reply to: Superscript characters in animated numbers #854441

Jordan Shannon
Inactive Moderator

Hi,

Great! If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 20, 2017 at 4:28 pm in reply to: Seperating Logo and Menu background colors #854439

Jordan Shannon
Inactive Moderator

Hey aaholguin28,

As those sections are coded within the same container, the header would have to be adjusted a bit to accommodate this change. That goes beyond the scope of support here, but perhaps an experienced coder or developer would be able to accomplish this for you.

Best regards,
Jordan Shannon
Author

Posts

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