Page 605 – Support | Kriesi.at – Premium WordPress Themes

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Posts
September 30, 2017 at 8:50 am in reply to: Grid row text allign #858715

Jordan Shannon
Inactive Moderator

Hey Jonas,

The site link provided is not working. Please test.

Best regards,
Jordan Shannon

September 30, 2017 at 8:48 am in reply to: Reducing Diameter of Circle Image #858714
Jordan Shannon
Inactive Moderator
Hey metrocitygirl,

Add the following to quick css. These are your current settings, so just adjust the width % to whatever you like.
```
.avia-builder-el-9.el_before_av_one_third,
.avia-builder-el-14.el_after_av_one_third, 
.avia-builder-el-19.el_after_av_one_third{
    margin-left: 6%;
    width: 2.333333333333332%;
}
```
Best regards,
Jordan Shannon
September 30, 2017 at 8:34 am in reply to: Social Media Icon for a podcast or iTunes Symbol #858713

Jordan Shannon
Inactive Moderator

Hey Kiwilein,

You can view our supported icons here: http://fontello.com/.
If you need to know how to add please see the following:

Adding your own Icon Fonts

Best regards,
Jordan Shannon

September 30, 2017 at 8:32 am in reply to: Full Page Overlay Menu Font Size #858712
Jordan Shannon
Inactive Moderator
Hey Genevieve,

Add the following to quick css and adjust the number to whatever you need:
```
#av-burger-menu-ul a{
font-size:45px!important;
padding:20px 0!important;
}
```
Best regards,
Jordan Shannon
September 30, 2017 at 8:29 am in reply to: Missed opportunity on your site #858709

Jordan Shannon
Inactive Moderator

Hey Ali Donohue,

Please email Kriesi directly for these kinds of topics and requests. Thank you for your interest in Enfold.

Best regards,
Jordan Shannon

September 30, 2017 at 8:27 am in reply to: Question re:price table #858708

Jordan Shannon
Inactive Moderator

Hey bobjonesdesigns,

Please double check all custom css you have entered. In instances in which css is not being read, it could me there is a formatting error somewhere in the custom css you currently have.

Best regards,
Jordan Shannon

September 30, 2017 at 8:26 am in reply to: Contact forms not working #858707

Jordan Shannon
Inactive Moderator

Hey hylandgraphics,

A lot of times when it comes to email and contact form failures, it points to a server and hosting issue. I would look into that first to see if there may not be an issue.

Best regards,
Jordan Shannon

September 30, 2017 at 8:25 am in reply to: Update Enfold theme #858706

Jordan Shannon
Inactive Moderator

Hey James2200,

Please see the following doc on how to update Enfold:

The Complete Guide to Updating Enfold

Best regards,
Jordan Shannon

September 30, 2017 at 8:23 am in reply to: Single Post – Whitespace #858705

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you were able to get this resolved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 30, 2017 at 8:22 am in reply to: Change Header Font Size #858704

Jordan Shannon
Inactive Moderator

Hey AlixandraJoy,

Please add the admin info to the site in the private area so we can log in and look into this issue further.

Best regards,
Jordan Shannon

September 30, 2017 at 8:19 am in reply to: WCAG 2.0 #858702

Jordan Shannon
Inactive Moderator

Hey timkeeley,

as far as I know the theme is not 100% WCAG 2.0 Accessibility Standard compliant. You can vote for a feature request here: https://kriesi.at/support/enfold-feature-requests/

And hire a freelancer for this job here: http://kriesi.at/contact/customization

Best regards,
Jordan Shannon

September 30, 2017 at 8:18 am in reply to: Errors in avia-shortcodes/av-helper-slideshow.php #858699

Jordan Shannon
Inactive Moderator

Hi,

If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 30, 2017 at 8:17 am in reply to: How do I to change the font size of (Header->Extra Elements->Phone Number)？ #858698

Jordan Shannon
Inactive Moderator

Hey lws0820,

This is possible via quick css. Please provide a link to the site in question.

Best regards,
Jordan Shannon

September 30, 2017 at 8:14 am in reply to: Navigation Bar on One Page Main Site with 2 Additional Pages #858696

Jordan Shannon
Inactive Moderator

Hi,

If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 30, 2017 at 8:14 am in reply to: Some color sections vanish when I save the pages #858695

Jordan Shannon
Inactive Moderator

Hey Aulas,

Please try disabling all active plugins and see if this alleviates the issue. Also, please provide a link to the site in question.

Best regards,
Jordan Shannon

September 30, 2017 at 8:13 am in reply to: Main Menu background image not shown #858694

Jordan Shannon
Inactive Moderator

Hey Jackal01,

This is what I’m seeing: https://snag.gy/T1bcn3.jpg.
Is this not correct?

Best regards,
Jordan Shannon

September 30, 2017 at 7:55 am in reply to: Tabs and the accordion element #858688

Jordan Shannon
Inactive Moderator

Hi,

Unfortunately not. I am sending this to other teammates to look at as well. I truly appreciate your patience.

Best regards,
Jordan Shannon

September 30, 2017 at 7:53 am in reply to: Grid System in RTL #858687

Jordan Shannon
Inactive Moderator

Hi,

Apologies, I misunderstood the problem. Please refer to this post – http://kriesi.at/documentation/enfold/hide-menu-itemselements-on-mobile/ and add the same element in reverse order and choose to display it on mobile. Unfortunately changing orders of elements on mobile is not easily possible.

Best regards,
Jordan Shannon

September 30, 2017 at 7:47 am in reply to: Layerslider problem in Boxed layout #858685

Jordan Shannon
Inactive Moderator

Hi,

Apologies for the delay in getting the update. Unfortunately we can’t provide a timeframe. We understand your frustration and appreciate you patience greatly, but giving a timeframe can’t be done simply because there are multiple issue being addressed in the development process, each with its own difficulty and testing involved. Rest assured though that once it is released, most if not all common reported bugs will be addressed. Again, we truly do thank you for your patience and apologize for any delay or inconvenience.

Best regards,
Jordan Shannon

September 30, 2017 at 7:42 am in reply to: Parallax Color Section strangely moves into header #858684

Jordan Shannon
Inactive Moderator

Hi,

You’re wanting the images the same width as the text?

Best regards,
Jordan Shannon

September 30, 2017 at 7:41 am in reply to: Logo Postion 2 #858683

Jordan Shannon
Inactive Moderator

Hi,

What size screen is the shot from? I can try and adjust further.

Best regards,
Jordan Shannon

September 30, 2017 at 7:40 am in reply to: Navigation Bar on One Page Main Site with 2 Additional Pages #858682

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. Do you still need help or shall I close this thread?

Best regards,
Jordan Shannon

September 29, 2017 at 11:14 pm in reply to: Navigation Bar on One Page Main Site with 2 Additional Pages #858639

Jordan Shannon
Inactive Moderator

Hi,

Apologies, try:

/*Hide Menu Bar on Post Pages*/
.single-post nav.main_menu {
display: none!important;
}

.single-post #advanced_menu_toggle {
display: none !important;
}

Best regards,
Jordan Shannon

September 29, 2017 at 11:12 pm in reply to: How Did You Create the Service Page on Demo Site?! #858638

Jordan Shannon
Inactive Moderator

Hi,

That was built using the tab section. When creating page select the Tabs element to build it out. You can add icons and other elements within.
Jordan Shannon

September 29, 2017 at 10:44 pm in reply to: Https move messed something up #858632

Jordan Shannon
Inactive Moderator

Hi,

Please try disabling all active plugins and see if the issue alleviates. Especially if you’re using any caching plugins.

Best regards,
Jordan Shannon

September 29, 2017 at 10:42 pm in reply to: Table spacing #858631

Jordan Shannon
Inactive Moderator

Hi,

No problem. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

September 29, 2017 at 10:41 pm in reply to: Navigation Bar on One Page Main Site with 2 Additional Pages #858629
Jordan Shannon
Inactive Moderator
Hi,

In place of the page id, use:
```
.post
```
to hide from posts.

Best regards,
Jordan Shannon
September 29, 2017 at 10:40 pm in reply to: Table spacing #858628

Jordan Shannon
Inactive Moderator

Hi,

Of course adjust the 10px to whatever you need.

Best regards,
Jordan Shannon

September 29, 2017 at 10:39 pm in reply to: Table spacing #858627
Jordan Shannon
Inactive Moderator
Hi,

Add the following to quick css:
```
div .avia-table{
margin:10px 0!important;
{
```
Best regards,
Jordan Shannon
September 29, 2017 at 10:36 pm in reply to: Portfolio page – in demo #858626

Jordan Shannon
Inactive Moderator

Hi,

Yes, it would require some level of customization. A lot of our demos also have some customization and are generally created to show what can be possible with a combination of our native elements and a little bit of design and coding know-how.

Best regards,
Jordan Shannon
Author

Posts

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