Page 497 – Support | Kriesi.at – Premium WordPress Themes

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Posts
March 29, 2018 at 7:36 pm in reply to: Breadcrumbs not showing on one page #934953

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

March 28, 2018 at 11:56 pm in reply to: Google AdSense #934633

Jordan Shannon
Inactive Moderator

Hi,

Are you looking to have this under the Advertisers section? Also, please refer to the following:

https://kriesi.at/support/topic/best-way-to-insert-adsense-code-into-enfold/

Best regards,
Jordan Shannon

March 28, 2018 at 11:53 pm in reply to: Black screen… #934632

Jordan Shannon
Inactive Moderator

Hi,

Please provide admin info in the private area so we can look into this further.

Best regards,
Jordan Shannon

March 28, 2018 at 11:30 pm in reply to: Fullwidth Easy Slider #934627

Jordan Shannon
Inactive Moderator

Hey 34oldcat29,

Please provide a link to the site/page in question so we can look into this further. It should still be possible to hide on mobile via css.

Best regards,
Jordan Shannon

March 28, 2018 at 11:16 pm in reply to: Catalogue Images not 150px wide-smashed narrow #934621

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. I’m glad that worked. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

March 28, 2018 at 11:03 pm in reply to: Catalogue Images not 150px wide-smashed narrow #934618

Jordan Shannon
Inactive Moderator

Hi,

That should work. Please try clearing your cache a few times over.

Best regards,
Jordan Shannon

March 28, 2018 at 11:02 pm in reply to: Mobile version with advertising #934616

Jordan Shannon
Inactive Moderator

Hi,

Yes, if the issue continues, just re-activate them.

Best regards,
Jordan Shannon

March 28, 2018 at 11:00 pm in reply to: Black screen… #934615

Jordan Shannon
Inactive Moderator

Hey TanjaEnvato,

Have you tried disabling all other active plugins to see of this issue resolves?

Best regards,
Jordan Shannon

March 28, 2018 at 10:53 pm in reply to: Mobile version with advertising #934612

Jordan Shannon
Inactive Moderator

Hi,

No previous reports. Have you disabled 3rd party plugins?

Best regards,
Jordan Shannon

March 28, 2018 at 10:52 pm in reply to: Catalogue Images not 150px wide-smashed narrow #934611

Jordan Shannon
Inactive Moderator

Hi,

Did you add it to the very top of quick css so it runs first?

Best regards,
Jordan Shannon

March 28, 2018 at 10:39 pm in reply to: Catalogue Images not 150px wide-smashed narrow #934600
Jordan Shannon
Inactive Moderator
Hey annameis,

I see. Try adding this to quick css:
```
.av-catalogue-image{
width:150px!important;
height:150px!important;
}
```
Best regards,
Jordan Shannon
March 28, 2018 at 10:26 pm in reply to: Google Analytics script not working after Enfold update #934590

Jordan Shannon
Inactive Moderator

Hey turistai,

Were you running a Child Theme prior to the update?

Best regards,
Jordan Shannon

March 28, 2018 at 10:25 pm in reply to: Reposition active menu indicator #934588

Jordan Shannon
Inactive Moderator

Hey the_soundtouchables,

Please provide a link to the site so we can look into this further.

Best regards,
Jordan Shannon

March 28, 2018 at 10:24 pm in reply to: Mobile version with advertising #934587

Jordan Shannon
Inactive Moderator

Hey javiergl,

Have you tried disabling all active plugins to see if this issue resolves. Also, are you sure this is not some kind of malware within your browser and not the theme?

Best regards,
Jordan Shannon

March 28, 2018 at 10:23 pm in reply to: Mobile font sizes #934585

Jordan Shannon
Inactive Moderator

Hi,

The style.css stylesheet is only in the theme folder for WordPress to recognize basic theme data like the name and version of the theme. Therefore CSS rules in this file are not be used by the theme which is why the CSS code you put in the style.css file for the child theme does not work. Instead the custom.css file that is located in your themes /css/ folder is used to add your styles.

Best regards,
Jordan Shannon

March 28, 2018 at 10:03 pm in reply to: Google AdSense #934557

Jordan Shannon
Inactive Moderator

Hey buxton161,

Please provide a link to the page in question so we can look into this further.

Best regards,
Jordan Shannon

March 28, 2018 at 10:01 pm in reply to: Links in list not underlined #934555
Jordan Shannon
Inactive Moderator
Hey JantienM,

Perhaps add the following:
```
#main ul li a { text-decoration: underline; }
```
Best regards,
Jordan Shannon
March 28, 2018 at 10:00 pm in reply to: css works in Quick css, but not in style.css? #934553

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you got this resolved. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

March 28, 2018 at 9:46 pm in reply to: Brasil – Comprei o enfold tema para WordPress e não consigo acessar a conta #934535

Jordan Shannon
Inactive Moderator

Hey Victor,

The Theme would have to be downloaded via ThemeForest. I’m sure that must be where the account was held as well. If you contact ThemeForest, they should be able to assist further. Keep in mind you need a license for each instance of a site.

Best regards,
Jordan Shannon

March 28, 2018 at 9:18 pm in reply to: YouTube video embed – autoplay doesn't work no matter what I try #934504

Jordan Shannon
Inactive Moderator

Hey James,

I’m glad you were able to get this corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

March 28, 2018 at 9:16 pm in reply to: to top button #934502

Jordan Shannon
Inactive Moderator

Hi,

So on those pages you want extra space? What are the 2 pages?

Best regards,
Jordan Shannon

March 28, 2018 at 8:16 pm in reply to: Mobile font sizes #934481

Jordan Shannon
Inactive Moderator

Hi,

Try adding your styles to quick css via Enfold Options instead.

Best regards,
Jordan Shannon

March 28, 2018 at 8:14 pm in reply to: Instagram has returned invalid data – solution results in fatal error #934479

Jordan Shannon
Inactive Moderator

Hi,

No problem at all. I’m glad you were able to get this issue corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

March 28, 2018 at 8:13 pm in reply to: Bold Header Text #934478

Jordan Shannon
Inactive Moderator

Hi,

No problem. Should you decide to switch out the font-styles, then bold css declarations may work just fine.

Best regards,
Jordan Shannon

March 28, 2018 at 7:52 pm in reply to: Equal Boxes #934469

Jordan Shannon
Inactive Moderator

Hey dezomat2,

If you are familiar with using the Advanced Layout Builder, this is something that can be accomplished using a combination of columns of varying widths. You can add text, buttons, and background images within these columns.

Best regards,
Jordan Shannon

March 28, 2018 at 7:50 pm in reply to: Instagram has returned invalid data – solution results in fatal error #934468

Jordan Shannon
Inactive Moderator

Hey newpappa,

Are you running the latest version of Enfold?

Best regards,
Jordan Shannon

March 28, 2018 at 7:47 pm in reply to: Hide Section on Mobile not Working #934464

Jordan Shannon
Inactive Moderator

Hi,

I’m glad you got this corrected. If you need additional help, please let us know here in the forums.

Best regards,
Jordan Shannon

March 28, 2018 at 7:26 pm in reply to: to top button #934451
Jordan Shannon
Inactive Moderator
Hi,

Add this in addition to the css I already gave you:
```
.avia-slideshow{
margin-top:40px!important;

}
```
Best regards,
Jordan Shannon
- This reply was modified 7 years, 11 months ago by Jordan Shannon.
March 28, 2018 at 7:18 pm in reply to: YouTube video embed – autoplay doesn't work no matter what I try #934445

Jordan Shannon
Inactive Moderator

Hey imagestudios,

Thanks so much for your input on this topic!

Best regards,
Jordan Shannon

March 28, 2018 at 7:14 pm in reply to: Bold Header Text #934441

Jordan Shannon
Inactive Moderator

Hi,

It honestly seems that the particular chosen font family is at its maximum boldness.

Best regards,
Jordan Shannon
Author

Posts

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