Page 18 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 511 through 540 (of 2,949 total)

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October 12, 2017 at 5:39 am in reply to: WPML Portfolio categories #863147

John Torvik
Inactive Moderator

Hi,

This article should help you: https://wpml.org/documentation/theme-compatibility/enfold/

Best regards,
John Torvik

October 12, 2017 at 5:28 am in reply to: Collapse submenu items on mobile menu toggle #863141

John Torvik
Inactive Moderator

Hey GWS,

I visited your site and the submenu is working normally. Can you send to us a screenshot about the issue?

Best regards,
John Torvik

October 10, 2017 at 6:49 am in reply to: Wpml menu active background #862312

John Torvik
Inactive Moderator

Hi,

You are welcome!

Best regards,
John Torvik

October 10, 2017 at 6:49 am in reply to: Large white space between words #862311

John Torvik
Inactive Moderator

Hi,

I could not find the page that you showed in the screenshot. Can you send it to us?

Best regards,
John Torvik

October 10, 2017 at 6:46 am in reply to: Where do I find the options for the 404 page? #862308

John Torvik
Inactive Moderator

Hey bkatzdesign,

You can use this plugin: https://wordpress.org/plugins/404page/

Best regards,
John Torvik

October 10, 2017 at 6:45 am in reply to: Nested table #862304

John Torvik
Inactive Moderator

Hey ewingmh,

Our theme doesnt provide this type of table. Youll need to hire a freelance to accomplish it.

Best regards,
John Torvik

October 10, 2017 at 6:30 am in reply to: cart icon next to search icon #862296

John Torvik
Inactive Moderator

Hey Jannis95,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

October 10, 2017 at 6:30 am in reply to: Bring Active Menu Indicator from Default Header Style into Minimal Header Style #862295

John Torvik
Inactive Moderator

Hey losalamoslabs,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

October 10, 2017 at 6:14 am in reply to: Reduce section of header #862285

John Torvik
Inactive Moderator

Hey johnfelipe,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

October 10, 2017 at 6:13 am in reply to: Portofolio suitable to handle large number of items ? #862284

John Torvik
Inactive Moderator

Hey eleclipse,

Your catalog will be shown normally, but you`ll need to enable the navigation to avoid any server problem when your site is loaded.

Best regards,
John Torvik

October 10, 2017 at 6:11 am in reply to: Eingene Schrift installieren #862283

John Torvik
Inactive Moderator

Hey Kathrin,

If you have a custom font or your own .ttf or .otf file, please refer to this link: http://css-tricks.com/snippets/css/using-font-face/

Best regards,
John Torvik

October 10, 2017 at 6:01 am in reply to: Change "Products" wording on Ajax Search Menu #862278
John Torvik
Inactive Moderator
Hi,

You can try adding this custom code in your functions.php
```
function replacing_searchtext() {
    jQuery(".ajax_search_response h4").append("Employees");
}
```
Best regards,
John Torvik
October 10, 2017 at 5:53 am in reply to: Tab Section Appearance on Mobile #862274

John Torvik
Inactive Moderator

Hi,

You are welcome!

Best regards,
John Torvik

October 10, 2017 at 5:53 am in reply to: Logo not showing and uploaded pictures remain grayed out #862273

John Torvik
Inactive Moderator

Hi,

Try to check if there are any plugin conflicting disabling all of them.

Best regards,
John Torvik

October 10, 2017 at 5:51 am in reply to: Special Heading Font Size on Mobile #862271

John Torvik
Inactive Moderator

Hey ex0rcist88,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

And try to clear your cache after these changes, mainly if you`re using some cache plugin.

Best regards,
John Torvik

October 10, 2017 at 5:51 am in reply to: Add opacity on a column background image #862270

John Torvik
Inactive Moderator

Hey newki75,

Please, go over the Dashboard link, because this is not found.

Best regards,
John Torvik

October 10, 2017 at 5:19 am in reply to: Curious Delay/Speed Issue on placing the Order with WooCommerce #862254

John Torvik
Inactive Moderator

Hey SaikoSports,

You can contact your host provider and ask a log about this page that`s delaying.

Best regards,
John Torvik

October 10, 2017 at 5:17 am in reply to: share on Instagram #862253

John Torvik
Inactive Moderator

Hi,

You are welcome!

Best regards,
John Torvik

October 10, 2017 at 5:17 am in reply to: Remove slash after comments in blog posts info #862252

John Torvik
Inactive Moderator

Hey Robin,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

October 10, 2017 at 5:16 am in reply to: Large white space between words #862251

John Torvik
Inactive Moderator

Hi,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

October 10, 2017 at 5:15 am in reply to: search icon #862250

John Torvik
Inactive Moderator

Hey cybercats,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

October 10, 2017 at 5:15 am in reply to: Mobile View: Full Screen Slider image is blurry #862249

John Torvik
Inactive Moderator

Hey hallyupedia,

Let`s try some basic things to fix it:

1. Disable all of your plugins to see if there are any plugin conflicting.

2. Remove any custom code added by you.

3. Ensure that you`re using the latest version of our product.

Best regards,
John Torvik

October 10, 2017 at 5:06 am in reply to: theme layout after wordpress 4.8.2 #862246

John Torvik
Inactive Moderator

Hi,

I checked your site and the header looks normal: http://prntscr.com/gvg7dh

Best regards,
John Torvik

October 10, 2017 at 5:04 am in reply to: Slideshow images not correctly displayed in chrome #862242

John Torvik
Inactive Moderator

Hey Susanne,

Please, would you provide to us some screenshot about this issue? I visited your website and all looks normal.

Best regards,
John Torvik

October 10, 2017 at 5:00 am in reply to: no svg logo in Chrome #862240

John Torvik
Inactive Moderator

Hey Sebastian,

I have checked your site using the Chrome console and there is a jQuery issue. Please, disable all of the plugins and check it again.

Best regards,
John Torvik

October 10, 2017 at 4:43 am in reply to: Wpml menu active background #862233

John Torvik
Inactive Moderator

Hey anweb,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

October 10, 2017 at 4:42 am in reply to: Sidebar Text Formatting for Woocommerce Generated Categories #862231
John Torvik
Inactive Moderator
Hi,

Okay, thanks for giving back the information.

To fix it, just add the following custom CSS code at Enfold Theme Options > General Styling > Quick CSS
```
.cat-item a {
  font-size: 14px;
  font-weight: normal !important;
}

.children .cat-item a {
  font-size: 12px;
  font-weight: normal !important;
}
```
Best regards,
John Torvik
October 10, 2017 at 4:35 am in reply to: Problems with mobile view #862223

John Torvik
Inactive Moderator

Hey thetshed,

Unfortunately, we can`t offer support for third-party plugins.

Best regards,
John Torvik

October 9, 2017 at 6:48 am in reply to: My Custom Menu Widget Isn't Working After Update to (4.1.2) #861757

John Torvik
Inactive Moderator

Hi,

You are welcome!

Best regards,
John Torvik

October 9, 2017 at 6:48 am in reply to: Integrate reCAPTCHA to Enfold Contact Form #861756

John Torvik
Inactive Moderator

Hi,

This feature isn`t included in our theme by default. You can use the Contact form 7 and some reCaptcha plugin and add it as shortcode in the Advanced layout builder.

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 511 through 540 (of 2,949 total)

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