Page 13 – Support | Kriesi.at – Premium WordPress Themes

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Viewing 30 posts - 361 through 390 (of 2,949 total)

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Posts
November 9, 2017 at 6:41 pm in reply to: How to choose a fixed header on the mobile version + adapt the settings #874807
John Torvik
Inactive Moderator
Hey younis,

I do not know if you added some custom CSS code, but there is 372px of padding in the av-burger-menu-ul class (that is causing the large white space at the burger menu) – To fix it, add this custom CSS code:
```
@media only screen and (max-width: 769px) {
  .av-burger-menu-ul {
     padding: 60px 0px !important;
  }
}
```
To manage the logo position, use this custom code and change the left values:
```
@media only screen and (max-width: 769px) {
  .logo {
    position: relative;
    left: 119px;
  }
}
```
Best regards,
John Torvik
November 8, 2017 at 3:03 pm in reply to: Saved content disappears #874203

John Torvik
Inactive Moderator

Hey Jonlinio,

Please, share with us your WP credentials in a private content.

Best regards,
John Torvik

November 8, 2017 at 2:48 pm in reply to: Website URL and Site Address Greyed Out – Can't change for SSL #874190

John Torvik
Inactive Moderator

Hey amanbirdi,

Please, can you explain your question with more details?

Best regards,
John Torvik

November 8, 2017 at 2:40 pm in reply to: Menu Colored #874187

John Torvik
Inactive Moderator

Hi,

Please, can you provide your website link? This way we can offer the custom CSS code.

Best regards,
John Torvik

November 8, 2017 at 2:34 pm in reply to: Burger Menu doesn't work with WP Super Cache #874185

John Torvik
Inactive Moderator

Hey mkt,

Please, can you provide to us the WP credentials? This way we can see better it.

Best regards,
John Torvik

November 8, 2017 at 2:30 pm in reply to: Images appearing blurry #874182

John Torvik
Inactive Moderator

Hey mycolourisred,

I checked your site and the images with problem was with a medium size and I set the full size for it.

Best regards,
John Torvik

November 8, 2017 at 2:22 pm in reply to: Missing a section of the template #874178

John Torvik
Inactive Moderator

Hi,

Thanks for the info. I checked your site and the Advanced layout builder is appearing normally and I recommend you to watch this video to learn more about it: https://kriesi.at/documentation/enfold/working-with-the-advanced-layout-builder/

Best regards,
John Torvik

November 8, 2017 at 2:14 pm in reply to: Missing a section of the template #874174

John Torvik
Inactive Moderator

Hey mgingenierosweb,

I tried to access your Dashboard, but the credentials provided are wrong. Please, check it. And could you be more specific about the “feature” section? – The Advanced layout builder aren´t appearing?

Best regards,
John Torvik

November 5, 2017 at 3:42 am in reply to: Extra area hone number down above social icons/ #872658
John Torvik
Inactive Moderator
Hey mcraig77,

You can manage this position using this custom code:
```
.phone-info span {
   position: relative;
   top: 42px;
   right: 65px;
}
```
Best regards,
John Torvik
November 3, 2017 at 3:53 pm in reply to: Ninja Form – Checkbox #872204

John Torvik
Inactive Moderator

Hey breezemedia,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

November 3, 2017 at 3:53 pm in reply to: text on easy slider (font and mobile issue) #872202

John Torvik
Inactive Moderator

Hey enfoldmaaike,

Please, update the credentials because I can`t access the dashboard with them.

Best regards,
John Torvik

November 3, 2017 at 3:52 pm in reply to: Coming Soon Demo – contact form #872201

John Torvik
Inactive Moderator

Hey Nadlhy123,

You can try this plugin: https://wordpress.org/plugins/easy-wp-smtp/

Best regards,
John Torvik

November 3, 2017 at 3:49 pm in reply to: Title above Image #872199

John Torvik
Inactive Moderator

Hi,

Please, create a new thread with your info (website link and WP credentials) this is a too old thread.
Best regards,
John Torvik

November 3, 2017 at 3:48 pm in reply to: TAB SECTION MOBILE BUG! #872198

John Torvik
Inactive Moderator

Hey dwebprojects,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

November 3, 2017 at 3:47 pm in reply to: Colour Section #872197

John Torvik
Inactive Moderator

Hey tweetgeeb,

Please, can you explain your question with more details?

Best regards,
John Torvik

November 3, 2017 at 3:46 pm in reply to: Some minor blog glitches #872196

John Torvik
Inactive Moderator

Hey VirtualAlex,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

November 3, 2017 at 3:45 pm in reply to: WP FullCalendar Plugin Conflict -Please help? #872195

John Torvik
Inactive Moderator

Hi,

Unfortunately, we don`t offer support to third-party plugins.

Best regards,
John Torvik

November 3, 2017 at 3:44 pm in reply to: Image roation 3 up #872194

John Torvik
Inactive Moderator

Hey mcraig77,

Please, could you explain better your question?

Best regards,
John Torvik

November 3, 2017 at 3:41 pm in reply to: Conflict Between Enfold & Featured Event from Events Calendar #872192

John Torvik
Inactive Moderator

Hey bluesbrush,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

November 3, 2017 at 3:31 pm in reply to: plugin css issue… #872191

John Torvik
Inactive Moderator

Hey mrlreynolds,

Unfortunately, we dont support for third-party plugins. Please, contact the plugins author.

Best regards,
John Torvik

November 3, 2017 at 3:30 pm in reply to: Horizontal Gallery – Lightbox linking #872190

John Torvik
Inactive Moderator

Hi,

You`ll need to hire a freelance to accomplish it.

Best regards,
John Torvik

November 3, 2017 at 3:27 pm in reply to: Theme v4.2 – Burger mobile menu overrides Main Menu. Don't work in mobile device #872187

John Torvik
Inactive Moderator

Hi,

I checked your site and the burger menu is working normally – could you provide a screenshot and your WP credentials?

Best regards,
John Torvik

November 3, 2017 at 3:25 pm in reply to: Error messages with custom layout builder for WooCommerce? #872185

John Torvik
Inactive Moderator

Hey Kahil,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

November 3, 2017 at 3:24 pm in reply to: WooCommerce Checkout adjustment #872184
John Torvik
Inactive Moderator
Hi,

You can fix it adding this custom CSS code at Enfold Theme Options > General Styling > Quick CSS
```
 .checkout .col-1 {
    width: 100% !important;
}
```
Best regards,
John Torvik
November 3, 2017 at 3:21 pm in reply to: Mailchimp integration with group checkbox #872182

John Torvik
Inactive Moderator

Hi,

We`re glad that your problem was solved!

Best regards,
John Torvik

November 3, 2017 at 3:20 pm in reply to: Translation issue with Enfold, Woocommerce and WPML #872181

John Torvik
Inactive Moderator

Hey JTV Digital,

Please, may you provide to us your website link and the WP and FTP credentials?

Best regards,
John Torvik

November 3, 2017 at 3:19 pm in reply to: Headings don't show up in layerslider – very inconsistent #872180

John Torvik
Inactive Moderator

Hey ckwellington,

Please, can you provide us a screenshot of this issue?

Best regards,
John Torvik

November 3, 2017 at 3:17 pm in reply to: Woocommerce Shop Background #872179

John Torvik
Inactive Moderator

Hey Luisgasser,

To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

Best regards,
John Torvik

October 31, 2017 at 5:30 am in reply to: need full url to child theme's custom.css and style.css #870747

John Torvik
Inactive Moderator

Hey flash4mixit,

Please, you need to contact the Wufoo form author and ask about these questions.

Best regards,
John Torvik

October 31, 2017 at 5:28 am in reply to: Footer -column2 need to add back after deleting #870746

John Torvik
Inactive Moderator

Hey JPGlobal,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Best regards,
John Torvik
Author

Posts

Viewing 30 posts - 361 through 390 (of 2,949 total)

← 1 2 3 … 12 13 14 … 97 98 99 →