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Viewing 30 posts - 121 through 150 (of 185 total)
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  • in reply to: Updates not showing in Chrome and Edge #989859

    Hi Mike,
    This is getting weirder by the minute! I have tried it on four machines where I live, and I’ve had two folks try it in different states. We are all coming up with the messed up page that I included links to in an earlier post. Any other ideas?
    Thank you!
    Justine

    in reply to: Updates not showing in Chrome and Edge #988793

    Hi Rikard,
    It seems that the problem in Chrome and IE is on Windows machines. The page looks just fine, and the prices show up on iPhone, iPad and Mac. Can you please help as the page isn’t working correctly in Chrome or Edge on a Windows machine? I sent login info earlier. Thanks so much!
    Justine

    in reply to: Updates not showing in Chrome and Edge #987219

    Hi Rikard,
    Your screen shot is exactly what that page looks like in Firefox and Safari and Chrome on my phone.

    Below are screen shots of what the page looks like in Chrome on the desktop and in edge. The page is wonky, and the prices aren’t showing up for a couple of models.

    I’ve reinstalled the theme, uninstalled and installed plugins all to no avail. Can you please help? Thank you!!!

    http://nightingaledesigns.com/photo-1.jpg
    http://nightingaledesigns.com/photo-2.jpg

    in reply to: Updates not showing in Chrome and Edge #986688

    Hi Rikard,
    We’ve done that in Chrome and Edge, and the prices still don’t show on just a few models that were recently added (i.e. Prism). We can see the prices okay on an iPhone in Chrome.

    Second problem that is new to today is that the page itself is completely messed up in Chrome and Edge. No other pages are affected, just this one. Would you please be able to take a second look? Thank you!
    Justine

    in reply to: Can't Update Enfold Without Breaking Site #986112

    Thank you, Dude. That worked.

    in reply to: Website Disappeared After Update 4.4 #962902

    Thank you so much, Mike!

    in reply to: Problems With Update 4.2.6 #953507

    Hi Nikko,
    I am back again with a similar problem when trying to do this latest update, 4.3.1. When I update Enfold, it disappears from the WordPress backend, and the website doesn’t show up. It says stylesheet missing. Any reason why updating Enfold isn’t working for me twice now? Any help you can provide this time around would be much appreciated. Thank you – private info included.

    • This reply was modified 7 years, 5 months ago by jnightingale.
    in reply to: Partner Logos Look Terrible #951962

    Hi again,
    I went in and noticed that some of the settings in the partner element were changed after the update. I adjusted them back and all is fine.
    Thanks and have a super weekend!

    in reply to: Partner Logos Look Terrible #951958

    Hi Victoria,
    I just updated another site to 4.3.1, and their partner logos just tripled in size as well. So, now that’s two sites where those logos got huge. Here’s a screenshot: https://fiestapoolsandspas.com/wp-content/uploads/2018/05/logos.jpg

    I’ve included logins for both sites in the private area.
    Thanks!

    in reply to: Problems With Update 4.2.6 #938393

    Hi Nikko,
    So are you going to try and install ninja forms for me manually with the ftp information I gave you? Thank you!
    Justine

    in reply to: Problems With Update 4.2.6 #937920

    Hi Nikko,
    Thank you for the fix! Now, though, my Ninja forms have disappeared. When I try to install it fresh, it says it fails, but it isn’t listed in plugins anymore after the update, and the forms aren’t working. Please advise?
    Thanks,
    Justine

    in reply to: Problems With Update 4.2.6 #937330

    Hi Nikko, or anyone else out there… Have you been able to check on my issue again? I’d really like to get this fixed!
    Thanks so much,
    Justine

    in reply to: Problems With Update 4.2.6 #933280

    Hi! Looks like others who posted in my thread got things fixed… Does anyone have a chance to look into my issue. You’ve got login creds and ftp access. Thanks so much!
    Justine

    in reply to: Problems With Update 4.2.6 #930102

    Thanks – info in private content.

    in reply to: Problems With Update 4.2.6 #929508

    Hi Rikard,
    You have admin rights now. Thanks!

    in reply to: Problems With Update 4.2.6 #929265

    Hi,
    The version it says the site is running is 5.6.30. Can you please tell me how to solve this because at this point, I am too nervous to try and update Enfold again. Perhaps you can use my private info to go in and take a look at why when I update it, the site turns to a white screen. It seems like others in the forums are having this trouble with the latest update, too. Thanks so much!
    Justine

    in reply to: Problems With Update 4.2.6 #928784

    Hi Rikard,
    How would I find that out? Thank you.

    in reply to: Can't Update Theme or Plugins #839650

    The only plugins I am using are Akismet, Insert Headers and Footers, Ninja Forms and Yoast. I had been using all of them before this started happening. Thoughts?
    Thank you.

    in reply to: Can't Update Theme or Plugins #839515

    Hi Rikard,
    I did that, and it still went into maintenance mode and the Enfold update and plugin updates failed.

    in reply to: Can't Update Theme or Plugins #836523

    Hi John,
    Thank you for the response, but that has nothing to do with my problem.

    My problem is that I am unable to update plugins or the theme without it causing major problems. Godaddy says it’s a problem with the theme. I am wondering if anyone has come across this problem with the theme or with the theme in conjunction with the plugins on the site.

    When I try to update anything, the site goes into maintenance mode. According to Godaddy it also creates a dot maintenance file on the server (as I guess it’s supposed to when updating), but it never goes away.

    Somehow I need to get past this. Please – someone help! Thank you!

    in reply to: Mobile Menu not working #833040

    Hi,
    Just wondering if anyone has had a chance to look at arvidsons.com?Do you want login info for Fiesta Pools and Spas as their mobile menu is also down? I have another site that I haven’t updated Enfold yet – should I wait since there’s the mobile menu problem?

    Any assistance with these two sites is much appreciated as our traffic has dropped significantly since the mobile menus aren’t working.
    Thank you!
    Justine

    in reply to: Mobile Menu not working #831385

    Anyone out there? I have two sites with mobile menus down. Thx!

    in reply to: Mobile Menu not working #830863

    Hi again,
    As an FYI, this site is also using Enfold, and their mobile menus aren’t working either.
    They all did used to work, though.

    https://fiestapoolsandspas.com/

    Thanks!
    Justine

    in reply to: Mobile Menu not working #830738

    Thank you, Nikko. You’re all set now.

    in reply to: Layerslider Disappeared #823529

    Thanks! I disabled some optimization tools, and that fixed it.

    in reply to: Site Speed is Bad #808120

    Hi,
    The BWP Minify hasn’t been updated in 2 years. Is it still okay to use? How about WP Rocket? Will that work with enfold or break it?
    Thank you!

    in reply to: Grid row not showing up #723921

    Hi Rikard,
    Image attached. Thx.null

    in reply to: Images in Mobile #720722

    Thank you, Ismael,
    1. The blog posts are listed under outdoor living in the footer, and I’d like a thumbnail to show with them.
    2. That worked to get those images to show up on mobile, but it looks terrible. I am assuming since the first block is image left, text right followed by text left, image right and so on, that is why it looks bad. Is there a way to leave the desktop looking that way, but get the mobile to show up with the images on top followed by the corresponding text?
    Thanks!

    in reply to: Images in Mobile #718978

    Hi Yigit,
    Here are the problems I am seeing on mobile:
    1. The secondary menu at top disappears, but the lines remain.
    2. The image that goes with the Find Your Hot Tub isn’t showing up.
    3. The image with Find Your Big Green Egg isn’t showing up.
    4. The image with Would You Like to Talk isn’t showing up.
    5. On mobile and desktop, the blog post thumbnails aren’t showing up in the footer.

    Thank you!
    Justine

    in reply to: Secondary Header Styling #718583

    Hi Andy,
    That worked to make it white on the home page, but then it made the phone number white on all the other pages and when you scroll down the home page because the menu area is white. Can you please tell me how to make it black then?
    Thx!

Viewing 30 posts - 121 through 150 (of 185 total)