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Hi,
Can you give me your ip address, and I will whitelist it?We had some major problems a while ago and disabled all other countries.
Thanks so much!
JustineVictoria,
One more question – the code works to take away some of the extra space in Firefox, but it doesn’t in Chrome. Thoughts?
thanks!The area that reads get your free quote has a form directly underneath it that no one can see. The Sharp Spring form guys says this: Our code is normally directly in the page source, and should render inside of the element it is placed in. However, as you can see from my screenshot of Chrome’s inspector, it is being placed directly in the <body>, which is likely at least part of the reason it isn’t appearing correctly.
Can you please advise?
thanks!Hi Ismael,
Thanks. I suppose it is okay. I really wanted it to look like this though and just couldn’t get it: https://www.calderaspas.com/shopping-tools/request-brochure
Thank you!Hi Victoria,
Thank you so much for the fix for the logo spacing.Any chance you can offer some suggestions on getting my page to look like the one in the example with the hero image, contact form, and small bit of text like the example? Thanks so much!
JustineThank you, Nikko.
Sure, anything you can do to help is great. The ftp info is in private data.
Thank you,
JustineHi NIkko,
I’m not sure where to add that script in the site – can you please advise? Also, the avia layout builders spins on this page only on my website. It works on all other pages. Can you please, please, please fix this? We have major changes to do, and this is really frustrating. Also, could it be the child theme causing this issue? Any idea why it is just this page? Please help.
Thank you again,
JustineHi Nikko,
That didn’t do anything, and I tried disabling it and setting it to learning mode. This is the only page on the website that isn’t letting me edit it and just shows spinning wheel. I am really desperate here. Do you have any other thoughts, please, or tricks you can try? Thank you?Hi Nikko,
I’m not sure what I am supposed to do when I enable the debugger, and where do I get it? Thanks.Hi Nikko,
Nope. That didn’t work. When I click to edit home page, all I get is the wordpress backend with spinner spinning.
Thanks,
JustineHi Nikko,
That post really doesn’t help me either. I found one post that had some code to add to the functions.php file for getting the Houzz icon to show up in the right header bar, but when I try to do it, it won’t let me and says there is an error.Surely there is an easy way to add the Houzz icon with the rest of the social icons in the top right of the site. Can you please advise?
My private login info is included if you need.
Thank you!Hi Basilis,
Thank you for that link, but that’s not my issue. I want to add a Houzz link to the header bar at the top of my page and at the bottom where the other social media icons are, and there’s no choice in the back end to do it.
Thank you!!
JustineHi Rikard,
No, unfortunately the problem isn’t fixed. It took two whole days for those changes to take effect. In fact, I made some changes earlier today to http://townleypoolandspa.com/specials/, and they still aren’t showing up. If you go to the page and see two women splashing in a pool, that is the old content. New content has people in a hot tub.Can you please advise as to why some pages are taking days to update and some aren’t? Feel free to use the login info if you need to look at anything.
Thank you,
JustineI too am having the same problem. I have five sites running Enfold, and all of the produce this when trying to update: An error occurred while updating Enfold: Download failed. A valid URL was not provided.
Please help!
Hi Rikard,
That is what I want to see but am not. I tried it in multiple browsers, devices and off-site locations. I just deactivated Hummingbird, and apparently that was the problem. Sorry to bother you!
Thank you,
JustineHi Rikard,
The correct one is the one labeled “firefox” of the nighttime hot tub scene. I am not seeing that on any computer or phone. In addition, on the blog, I’m not seeing any posts after June 14, although I can direct link to them. Any thoughts?
Thank you
JustineHi Mike,
This is getting weirder by the minute! I have tried it on four machines where I live, and I’ve had two folks try it in different states. We are all coming up with the messed up page that I included links to in an earlier post. Any other ideas?
Thank you!
JustineHi Rikard,
It seems that the problem in Chrome and IE is on Windows machines. The page looks just fine, and the prices show up on iPhone, iPad and Mac. Can you please help as the page isn’t working correctly in Chrome or Edge on a Windows machine? I sent login info earlier. Thanks so much!
JustineHi Rikard,
Your screen shot is exactly what that page looks like in Firefox and Safari and Chrome on my phone.Below are screen shots of what the page looks like in Chrome on the desktop and in edge. The page is wonky, and the prices aren’t showing up for a couple of models.
I’ve reinstalled the theme, uninstalled and installed plugins all to no avail. Can you please help? Thank you!!!
http://nightingaledesigns.com/photo-1.jpg
http://nightingaledesigns.com/photo-2.jpgHi Rikard,
We’ve done that in Chrome and Edge, and the prices still don’t show on just a few models that were recently added (i.e. Prism). We can see the prices okay on an iPhone in Chrome.Second problem that is new to today is that the page itself is completely messed up in Chrome and Edge. No other pages are affected, just this one. Would you please be able to take a second look? Thank you!
JustineHi Nikko,
I am back again with a similar problem when trying to do this latest update, 4.3.1. When I update Enfold, it disappears from the WordPress backend, and the website doesn’t show up. It says stylesheet missing. Any reason why updating Enfold isn’t working for me twice now? Any help you can provide this time around would be much appreciated. Thank you – private info included.
