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Thank you SO much, Rikard. That did the trick! Have a great day!
Thank you very much!!!
Hi,
No, I haven’t done anything differently. Is there a way I can get you into the site?
Thank you,
JustineHi,
Here’s the screenshot from Google chrome on desktop: https://www.dropbox.com/scl/fi/88x7pqgkxxy3lgpuvnz59/Arvidson-screenshot.jpg?rlkey=6gnpa1h06sg5rh2d6zj6prk0e&st=o12tdf4h&dl=0You can see the vertical scroll bar on the right for the form. It’s apparently not fitting on some devices and in some browsers. It used to until a few weeks ago. We need the whole form to show up without any vertical scroll bars.
Thanks so much!
JustineHi,
The text on the hero image on mobile gets cut off both vertically and horizontally. I want all of the text to fit on the hero image on mobile. Here’s the link so you can see: https://www.dropbox.com/scl/fi/fhtmqe8pjqt10njcnemyy/cathy-feemster.jpg?rlkey=gyjn5jnqnabhj1b2bwc9m9r0q&st=xzn7a9e6&dl=0It’s fine on an computer.
Thanks!
JustineHi,
Thank you so much, but that didn’t make the text fit on the image on mobile. Any other thoughts? I am including a login below if you need to look. Thanks!
justineWell, I am not sure. There are still no images on this page, and the h2 titles are still tiny. Thoughts? Thank you!
JustineHi,
I am not sure what page you are looking at, but I can see all the images in the backend. For example, on this page: https://townleypoolandspa.com/service/.
The top left image is missing on both desktop and mobile, but i can see it in the backend. Likewise, there is an image background behind the area toward the bottom of the page that says “Ready to Schedule Service?” and it’s not showing up. In addition, those words are usually much larger, and now they are small.Please help – i have tried everything!
Thank you,
justineHi, Rikard,
Actually, that doesn’t seem to be the problem at all. I was mistaken, too, and I can’t see some of the images either way. Could you please take a look and see if you notice anything? Thanks so very much!!
JustineHi,
Also, I can see all the images when I am editing and previewing a page. I just can’t see them on the live site if that helps.
Thanks!Hi, Rikard,
Nothing changes.
Thanks,
JustineHi,
The PHP version is 8.3. We just updated Enfold through our webhost to 7.1.3. We are now getting a different error:Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home2/arvidson/public_html/christmasdecor.arvidsons.com/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home2/arvidson/public_html/christmasdecor.arvidsons.com/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8
Any help would be much appreciated. We also can’t get into our back end at the moment and are doing updates through the host.
We also have a website at arvidsons.com, and there is as of today a critical error on this one as well.
Thank you,
JustineHi, Ismael,
That didn’t do anything. Any other options?
Thank you,
JustineHi, Rikard,
Here is what I am seeing: https://www.mygpc.org/wp-content/uploads/Image1-6-scaled.jpg
Thanks!
JustineOh wait, I keep trying to change it, but it’s not changing the size of the text at all. Thoughts?
Thank you so much! I feel so dumb – it was right in front of me! Thanks again.
Thanks, Mike! I changed it to show all the blogs, and that worked. I appeciate it!
Close this one – all solved. Thanks!
I solved this. So case closed. Thanks!
Hey, Mike,
Thanks! i can see the notification bar when I am logged into the backend, but i can’t see it in any other browser when i am not logged in. Thoughts?
Thanks so much!
JustineThanks, Mike. Do I need to install the child theme first? I don’t have it on the site.
Hi, Ismael,
I already have something in the extra elements (the large phone number). I tried using the documentation to add the code to the function.php file, but it wouldn’t save. All I want is a thin colored bar at the top of townleypoolandspa.com that says “FREE delivery within 60 miles”. Is there another way to accomplish this?
Thanks,
JustineNope. That is so bizarre. Thank you!
Yes! Please and thank you!
Right, I saw that, too. On the regular site at fiestapoolsandspas.com, there are two things wrong:
-missing images
-on the menu bar, there are black lines between each one, whereas on the staging site (and the rest of the regular site), they show white as they are supposed to.Any thoughts on what I should do know to fix the regular site?
Thank!
JustineHi, Ismael,
I have created a staging site for you, and the access info is below. I didn’t install any new security plugin. So we are still having two issues:
-missing images on the home page (if it helps, when I am logged in, and preview home page, the images are there)
-also the search bar isn’t rendering the way it used to with Enfold.Thanks so much!
JustineHi, again,
There are still images missing on our home page. Any thoughts on how to get them back? Under the hero image, there are four columns (hot tubs, inground pools, pool remodels, etc) and two rows. Seven of the images aren’t showing up, and only the image on shop online is showing up. This has never happened before. How can we fix it, please?
Thanks!
JustineHi,
All of those H2 headings are set at 40 px, but they aren’t all rendering at the same size. Can you please advise? Thanks so much!
JustineAlso, I want all the H2 headings on that one page to be the same size, and they are still not. So I am very confused as to what to do next. Thanks so much!
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