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Right, I saw that, too. On the regular site at fiestapoolsandspas.com, there are two things wrong:
-missing images
-on the menu bar, there are black lines between each one, whereas on the staging site (and the rest of the regular site), they show white as they are supposed to.Any thoughts on what I should do know to fix the regular site?
Thank!
JustineHi, Ismael,
I have created a staging site for you, and the access info is below. I didn’t install any new security plugin. So we are still having two issues:
-missing images on the home page (if it helps, when I am logged in, and preview home page, the images are there)
-also the search bar isn’t rendering the way it used to with Enfold.Thanks so much!
JustineHi, again,
There are still images missing on our home page. Any thoughts on how to get them back? Under the hero image, there are four columns (hot tubs, inground pools, pool remodels, etc) and two rows. Seven of the images aren’t showing up, and only the image on shop online is showing up. This has never happened before. How can we fix it, please?
Thanks!
JustineHi,
All of those H2 headings are set at 40 px, but they aren’t all rendering at the same size. Can you please advise? Thanks so much!
JustineAlso, I want all the H2 headings on that one page to be the same size, and they are still not. So I am very confused as to what to do next. Thanks so much!
Hi,
Thank you. Where do I find the Special Heading elements in the page and Styling > Font Sizes because it’s off on a few pages.
Thanks!Hi, Ismael,
I am not sure what you mean because we didn’t configure these manually, but we left them at the default for the theme. Yet on some of the pages, the H2 headings are not consistently sized like on this page: https://townleypoolandspa.com/hot-spring-spas-vigor-cold-plunge/ or this page: https://townleypoolandspa.com/specials/What am I missing? Thank you so much!
JustineHi, Ismael,
I added that code, but there are a bunch of images missing on our home page. https://fiestapoolsandspas.com/ And, there is still white space under images on our blog – https://fiestapoolsandspas.com/tips-for-a-healthy-hot-tub/Can you please advise?
Thank you!
JustineHi, Mike,
Thank you, but I cleared the browser cache, and it is still showing. Plus, now the home page images aren’t showing up… thoughts?
Thanks!
justineHi, Ismael,
Yes, I tried the fullwidth easy slider, but it cuts off both the top and bottom of the image. Please help!
Thanks,
JustineHi, Rikard,
I added the code using Code-Snippets in the Functions PHP box, but I get this error: Could not update snippet. Request failed with status code 403
Thoughts?
Please help. Thank you so much!Hi, I have people checking the website in five different states. They are all having the same visual problems with Chrome, Edge, and Android phones. The weird thing is that this morning, things looked fine, and now they are back to not looking fine, as in the images in the post above. I am getting super desperate here. I’ve used Enfold for years and have never had these issues. We are using the latest browsers, etc. Is there any chance there’s another idea you have or maybe you could look in the back end? I would really appreciate it so much!
Thank you,
JustineHi, I am back again with the same issues. We have tried everything you have suggested. The site looks fine on an iphone. It looks terrible on an Android. It looks bad in some people’s browsers and ok in others. I’ve attached screenshots. It almost looks like in some browsers and on Android it is losing its stylesheet? Could you please help because I am at a loss! You have admin access to the site. Thank you very much!
This is what website looks like correctly: http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/correct-scaled.jpg
Looks bad on Android:
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image1.jpeg
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image0.jpegLooks bad on some browsers (seems like Chrome/Edge mostly):
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image6.jpeg
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image5.jpeg
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image4.jpeg
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image2.jpegHi, We are using Chrome on an Android phone. This is what it looks like: http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/Android-phone-Chrome.jpg
Thanks
***UPDATE*** I was able to deactivate some plugins and that fixed it on a computer. However, it renders terribly on an Android phone. It’s just fine on an iphone, though. Thoughts on how to fix the Android issue?
Thanks!Hi, I am having issues with other images being cut off on phones and tablets. They are fine on a computer! Can you please advise as how to fix on phone or tablet? The site is myfriendrachel.com.
1. on the image at the top of the page on the left – on an iphone and ipad, the girl’s head is cut off (screenshot: https://myfriendrachel.com/wp-content/uploads/2024/03/My-Friend-Rachel-by-Shep-the-dog-Cathy-Feemster.jpeg)
2. on this image, on a phone or tablet, the boy on the left and man on the right’s heads are cut off (screenshot:https://myfriendrachel.com/wp-content/uploads/2024/03/My-Friend-Rachel-by-Shep-the-dog-Cathy-Feemster2.jpeg)
3. the top of the illustrator’s head is cut off on phone and tablet (screenshot:https://myfriendrachel.com/wp-content/uploads/2024/03/illustrator.jpeg)
4. on the image of boy, dog, and man, the man’s head is cut off on phone or tablet (screenshot: https://myfriendrachel.com/wp-content/uploads/2024/03/boy-dog-and-man.jpeg)
5. on the image of the dog, the bottom of the dog is cut off on phone or tablet (screenshot: https://myfriendrachel.com/wp-content/uploads/2024/03/dog.jpeg)Any help you could give would be much appreciated. Thank you!
Hi, Rikard,
In the screenshot (Doesnt-look-right.jpg), the logo is duplicated twice, and the menu bar is no longer at the top right. The menu items are in a list with bullets. In addition, as you go down the entire page, there are no longer two columns but one, and everything is cut off.I have a couple people telling me that is what they are seeing and not the correct view. Does that help?
Hi, Ismael,
I wanted to know how to set the anchor point on the actual page. In the parallax demo, the items in the menu bar link to items on the page. So, where do you set the anchor on the actual page?
Thanks!Thank you, but I’m not sure you understand my question. I wanted to change the service link in the menu bar to go to another location on the front page. I know where to fix it in the menu, but I don’t know where to fix it/add the anchor on the page. Can you please advise?
