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Hi, Rikard,
I added the code using Code-Snippets in the Functions PHP box, but I get this error: Could not update snippet. Request failed with status code 403
Thoughts?
Please help. Thank you so much!Where do I find that file? Thank you!
Hi, Ismael,
Thank you, but that didn’t work.
Another thought?
Thanks!Hi, I have people checking the website in five different states. They are all having the same visual problems with Chrome, Edge, and Android phones. The weird thing is that this morning, things looked fine, and now they are back to not looking fine, as in the images in the post above. I am getting super desperate here. I’ve used Enfold for years and have never had these issues. We are using the latest browsers, etc. Is there any chance there’s another idea you have or maybe you could look in the back end? I would really appreciate it so much!
Thank you,
JustineHi, I am back again with the same issues. We have tried everything you have suggested. The site looks fine on an iphone. It looks terrible on an Android. It looks bad in some people’s browsers and ok in others. I’ve attached screenshots. It almost looks like in some browsers and on Android it is losing its stylesheet? Could you please help because I am at a loss! You have admin access to the site. Thank you very much!
This is what website looks like correctly: http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/correct-scaled.jpg
Looks bad on Android:
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image1.jpeg
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image0.jpegLooks bad on some browsers (seems like Chrome/Edge mostly):
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image6.jpeg
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image5.jpeg
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image4.jpeg
http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/image2.jpegYep. Still having the issue.
Yep, tried all of that. It worked for the laptop version but not for Android.
Hi, We are using Chrome on an Android phone. This is what it looks like: http://gregferrisforcountycommission.com/wp-content/uploads/2024/05/Android-phone-Chrome.jpg
Thanks
***UPDATE*** I was able to deactivate some plugins and that fixed it on a computer. However, it renders terribly on an Android phone. It’s just fine on an iphone, though. Thoughts on how to fix the Android issue?
Thanks!Hi, I am having issues with other images being cut off on phones and tablets. They are fine on a computer! Can you please advise as how to fix on phone or tablet? The site is myfriendrachel.com.
1. on the image at the top of the page on the left – on an iphone and ipad, the girl’s head is cut off (screenshot: https://myfriendrachel.com/wp-content/uploads/2024/03/My-Friend-Rachel-by-Shep-the-dog-Cathy-Feemster.jpeg)
2. on this image, on a phone or tablet, the boy on the left and man on the right’s heads are cut off (screenshot:https://myfriendrachel.com/wp-content/uploads/2024/03/My-Friend-Rachel-by-Shep-the-dog-Cathy-Feemster2.jpeg)
3. the top of the illustrator’s head is cut off on phone and tablet (screenshot:https://myfriendrachel.com/wp-content/uploads/2024/03/illustrator.jpeg)
4. on the image of boy, dog, and man, the man’s head is cut off on phone or tablet (screenshot: https://myfriendrachel.com/wp-content/uploads/2024/03/boy-dog-and-man.jpeg)
5. on the image of the dog, the bottom of the dog is cut off on phone or tablet (screenshot: https://myfriendrachel.com/wp-content/uploads/2024/03/dog.jpeg)Any help you could give would be much appreciated. Thank you!
Hi, Rikard,
In the screenshot (Doesnt-look-right.jpg), the logo is duplicated twice, and the menu bar is no longer at the top right. The menu items are in a list with bullets. In addition, as you go down the entire page, there are no longer two columns but one, and everything is cut off.I have a couple people telling me that is what they are seeing and not the correct view. Does that help?
I have added login info below. Thank you!
Hi, Ismael,
I wanted to know how to set the anchor point on the actual page. In the parallax demo, the items in the menu bar link to items on the page. So, where do you set the anchor on the actual page?
Thanks!Hi again. Nevermind. I am going to get rid of them altogether. Thanks!
I ask also because I need to change a couple of the other ones, too.
Thank you, but I’m not sure you understand my question. I wanted to change the service link in the menu bar to go to another location on the front page. I know where to fix it in the menu, but I don’t know where to fix it/add the anchor on the page. Can you please advise?
Hi,
I see where to adjust the URL of the menu item in the menus panel. However, I don’t see where to do that on the front page. I was looking for the current ones that are there, and I am not finding them.
Thanks!Hey, Mike,
That didn’t work, sorry. Last website this happened to, NIkko had to fix something. Thanks!Thank you, Nikko! It’s all gone now. Have a great day!
Done! Thanks, Nikko.
Thanks! Login is below.
Hi, I am not using a maintenance mode plugin, and it is disabled in the theme options. When I look at the pages on the website, this is what it says about the home (welcome page):
Welcome — Inactive Maintenance Mode Page (Change), Inactive Custom 404 Page (Change), Inactive Custom Footer Page (Change), Classic Editor, Advanced Layout Builder
The page is published as the home page of wichitagym.com. I think you can see it, too. Do you have any thoughts about why it says the above in the page listing?
Thanks!Thanks! Perfect!
Hi, Mike,
Thanks. That worked on a couple of other pages to turn the background of the form blue. But on that page, it still didn’t make the color section background stay blue (it is set to that). And, on some cognito forms, they need a white background, and so it made those blue. Thoughts?
Thanks!Hmm. Thanks, Yigit. I am not sure why I am not seeing that, but thank you!!
Hey Nikko,
That worked to get the images back and the site speed back. But the color section background colors in a few sections on this page (https://fiestapoolsandspas.com/plunge-a-revolutionary-cold-plunge-ice-bath/) still aren’t showing back up. Thoughts on this?Also, should I reenable both of those items in performance?
Thank you so much!
JustineThank you, Mike. Where do I find what you removed so I can remove it?
Thanks!Hi, Rikard,
I can get in fine with those credentials. Can you glance at this and see if you think any of these are causing you not to be able to access the site?
Thanks!
JustineHi,
It was the immediate version prior to 5.2.1. Problem is the widget content is all gone, so now it looks like I have to recreate it – is that what you are saying? Thanks!
justineThank you SO much!
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