Hi,
The PHP version is 8.3. We just updated Enfold through our webhost to 7.1.3. We are now getting a different error:

Fatal error: Cannot redeclare av_countdown_events_fallback() (previously declared in /home2/arvidson/public_html/christmasdecor.arvidsons.com/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown/events_countdown.php:16) in /home2/arvidson/public_html/christmasdecor.arvidsons.com/wp-content/themes/enfold/config-templatebuilder/avia-shortcodes/events_countdown.php on line 8

Any help would be much appreciated. We also can’t get into our back end at the moment and are doing updates through the host.

We also have a website at arvidsons.com, and there is as of today a critical error on this one as well.
Thank you,
Justine

Hi, Rikard,
Here is what I am seeing: https://www.mygpc.org/wp-content/uploads/Image1-6-scaled.jpg
Thanks!
Justine

Thank you so much! I feel so dumb – it was right in front of me! Thanks again.

Hi!
Actually, I am talking about the blog. Please see the screen shot. Where the categories are for the blog, there are a bunch missing, and it’s only showing a handful of them.
Thank you!
Justine

I solved this. So case closed. Thanks!

Thanks, Mike. Do I need to install the child theme first? I don’t have it on the site.

Nope. That is so bizarre. Thank you!

Right, I saw that, too. On the regular site at fiestapoolsandspas.com, there are two things wrong:
-missing images
-on the menu bar, there are black lines between each one, whereas on the staging site (and the rest of the regular site), they show white as they are supposed to.

Any thoughts on what I should do know to fix the regular site?
Thank!
Justine

Hi, again,
There are still images missing on our home page. Any thoughts on how to get them back? Under the hero image, there are four columns (hot tubs, inground pools, pool remodels, etc) and two rows. Seven of the images aren’t showing up, and only the image on shop online is showing up. This has never happened before. How can we fix it, please?
Thanks!
Justine

Also, I want all the H2 headings on that one page to be the same size, and they are still not. So I am very confused as to what to do next. Thanks so much!

Hi, Ismael,
I am not sure what you mean because we didn’t configure these manually, but we left them at the default for the theme. Yet on some of the pages, the H2 headings are not consistently sized like on this page: https://townleypoolandspa.com/hot-spring-spas-vigor-cold-plunge/ or this page: https://townleypoolandspa.com/specials/

What am I missing? Thank you so much!
Justine

Hi, Mike,
Thank you, but I cleared the browser cache, and it is still showing. Plus, now the home page images aren’t showing up… thoughts?
Thanks!
justine

Hi, Ismael,
Yes, I tried the fullwidth easy slider, but it cuts off both the top and bottom of the image. Please help!
Thanks,
Justine

Where do I find that file? Thank you!

Hi, I have people checking the website in five different states. They are all having the same visual problems with Chrome, Edge, and Android phones. The weird thing is that this morning, things looked fine, and now they are back to not looking fine, as in the images in the post above. I am getting super desperate here. I’ve used Enfold for years and have never had these issues. We are using the latest browsers, etc. Is there any chance there’s another idea you have or maybe you could look in the back end? I would really appreciate it so much!
Thank you,
Justine