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November 12, 2017 at 12:16 pm in reply to: Enfold menu doesn't load properly and no save #875712

J.A.R.
Participant

Hey Ismael,

That fixed it, there was some weird redirects set on the .htaccess file:

Redirect 301 /archives/tag/speak-english-courses-in-uk https://www.ezone.ae/
Redirect 301 /wp-content/themes/enfold/framework/ https://www.ezone.ae/
Redirect 301 /archives/tag/study-in-uk https://www.ezone.ae/
Redirect 301 /archives/5199 https://www.ezone.ae/
Redirect 301 /archives/countries/australia https://www.ezone.ae/
Redirect 301 /archives/countries/usa https://www.ezone.ae/
Redirect 301 /ar/archives/countries/australia https://www.ezone.ae/
Redirect 301 /archives/countries/russia https://www.ezone.ae/
Redirect 301 /archives/tag/speaking-english-in-uk https://www.ezone.ae/
Redirect 301 /archives/tag/english-courses-in-uk https://www.ezone.ae/
Redirect 301 /archives/6280 https://www.ezone.ae/
Redirect 301 /archives/6144 https://www.ezone.ae/
Redirect 301 /archives/tag/test-of-english-language https://www.ezone.ae/
Redirect 301 /countries/south-africa/ https://www.ezone.ae/
Redirect 301 /english-courses-in-uae/ https://www.ezone.ae/
Redirect 301 /archives/6190 https://www.ezone.ae/
Redirect 301 /ar/archives/countries/china https://www.ezone.ae/
Redirect 301 /speak-english-courses-in-dubai/ https://www.ezone.ae/
Redirect 301 /archives/6077 https://www.ezone.ae/
Redirect 301 /ar/ielts/ https://www.ezone.ae/
Redirect 301 /countries/newzealand/newzealand/ https://www.ezone.ae/
Redirect 301 /ar/archives/countries/russia https://www.ezone.ae/
Redirect 301 /ar/countries/new-zealand/ https://www.ezone.ae/
Redirect 301 /bookshelf_category/magazines/ https://www.ezone.ae/

Once i removed them it worked. thanks for pointing that out.

November 9, 2017 at 8:29 am in reply to: Enfold menu doesn't load properly and no save #874540

J.A.R.
Participant

Hey Ismael,

I did go through all the folders and set the permissions. there were two folders that where not set to 755 and a couple of files. i changed them all plus looked through all the hidden files. then tried to use the settings again but it still would not work. i dont know if its because of the caching from the host, so i will give it some time and try again but if it does not work what would be the next step to check?

Regards,

November 8, 2017 at 10:45 am in reply to: Enfold menu doesn't load properly and no save #874096

J.A.R.
Participant

Hey Ismael,

Do i have to set them to 666 or give them all permissions? and why is it that this messed up my theme? nobody touched my files.

November 7, 2017 at 4:42 pm in reply to: Enfold menu doesn't load properly and no save #873795

J.A.R.
Participant

Hey Victoria,

i know how to set the permissions, i just dont know which file or folder you want me to grant the permissions to.

November 7, 2017 at 7:55 am in reply to: Enfold menu doesn't load properly and no save #873566

J.A.R.
Participant

Hey Ismael,

I did not understand any of the information on that page. can you tell me what to do exactly? what file or folder am i looking for? and why did it dissapear in the first place?

November 5, 2017 at 10:15 am in reply to: Enfold menu doesn't load properly and no save #872711

J.A.R.
Participant

Hey Ismael,

its on PHP 5.6. credentials below. i am on the latest update for Enfold.

Regards,

November 1, 2017 at 12:08 pm in reply to: Enfold menu doesn't load properly and no save #871169

J.A.R.
Participant

Hey Rikard,

sorry i changed the username when i tried to go back to an old backup its bellow

October 31, 2017 at 6:23 pm in reply to: Enfold menu doesn't load properly and no save #870925

J.A.R.
Participant

Hey John,

I tried installing the theme both from ftp and wordpress and its still not working. i dont even have an old backup before the damage! please help me fix this.

September 5, 2017 at 10:05 am in reply to: Enfold settings and Arabic site had a fit #848015

J.A.R.
Participant

Hi Basilis,

I had a feeling its WPML. So can i delete those sections now until you find a fix? or should i leave them there for you?

August 31, 2017 at 10:23 pm in reply to: logo goes to right side in tablet and mobile mode (second language) #846535

J.A.R.
Participant

Hello Yigit,

That fixed it!, thanks.

regards,

August 31, 2017 at 7:49 am in reply to: Enfold settings and Arabic site had a fit #846102

J.A.R.
Participant

Hello Rickard,

Thanks for the reply, it’s not the short code. I tried deleting everything on there and left only the grid section. If your remove the grid section the footer gets fixed. If I add a grid section or colour section it breaks it. If I only add a column it doesn’t break it, I tried setting that section with two half columns but I get a gap between them.

What else can I do to fix it?

Kind regards,

August 30, 2017 at 11:49 pm in reply to: logo goes to right side in tablet and mobile mode (second language) #846022

J.A.R.
Participant

Hello Yigit,

that worked but the logo is not sitting in the right place, its semi sitting left center. Whats the fix for that?

Kind regards,

August 28, 2017 at 3:15 pm in reply to: Enfold settings and Arabic site had a fit #844840

J.A.R.
Participant

Still can’t fix it, i’ll leave it for you to see. look at the last section before the footer of the page which is two halves, one yellow and one pink. now change it to mobile view and see how it looks, it’s all squished together. now go see how it looks in the english page when in mobile view to see the difference.

The options are set exactly the same so i dont know why its doing that. and you see it damages the footer menu as well. have a look at the footer menu on the Arabic home page and then the footer menu on any other arabic page. Anything i add underneath that section gets damaged as well.

Please help.

August 28, 2017 at 12:43 pm in reply to: Enfold settings and Arabic site had a fit #844772

J.A.R.
Participant

Hello John,

sorry i’ve been working on it. i fixed nearly everything. the enfold menu was playing up on my chrome browser only, so i cleared the cache and that fixed that.

the other issues are all part of the same one issue. there’s something in one sections that messes up every other sections underneath them (arabic home page only). I used an old template for the home page and re created the arabic home page again, this time the section that wasn’t working got fixed, the section under that is damages (font size incorrect, not responsive, individual height option messes things up and equal height does other damages as well) plus it damages the footer as well. it was set to grid section with two half sections, and each section set to a color (you can see it on our homepage in english) i deleted this section in arabic and now everything works and the footer is back to responsive. but everytime i add this grid section everything goes wack.

I will now update all my plugins and themes, and wordpress and i’ll let you know if everything gets fixed. if you know of a solution or heard of this before please let me know.

Regards,

August 27, 2017 at 10:05 pm in reply to: Enfold settings and Arabic site had a fit #844571

J.A.R.
Participant

Ok so Point 1 enfold theme options has been sorted, there was just something wrong with my cache. but the other issues are still on going.

August 27, 2017 at 4:23 pm in reply to: Enfold settings and Arabic site had a fit #844536

J.A.R.
Participant

Ok, i tried to revert to an old backup and still have no fix to the issue. here are some images to the issues at hand:

1)Enfold Theme options showing up as one page and cannot save:

Arabic:
https://www.dropbox.com/s/nqwdkk2jio6tct1/Enfold%20Theme%20Options%20Ar.png?dl=0
English:
https://www.dropbox.com/s/uuvq9l45vlgl29u/Enfold%20Theme%20options%20Eng.png?dl=0

2)Footer on the arabic home page is not being responsive:

Footer in home page:
https://www.dropbox.com/s/x5xklbz8y4n3xro/Footer%20Arabic%20Home%20page.png?dl=0
Footer in all other pages:
https://www.dropbox.com/s/q1h4kt9ykcxue0a/Footer%20all%20other%20pages.png?dl=0

3)Every thing from under this section is not working properly:

https://www.dropbox.com/s/ir912j0vpkaoaeq/This%20section%20down%20nothing%20works.png?dl=0

4)How the section above looks in tablet mode and mobile mode:

https://www.dropbox.com/s/sqg23fkzidojzon/Row%20set%20to%20Individua%20height.png?dl=0

https://www.dropbox.com/s/6lb04o1o04fgt2j/Row%20set%20to%20Individua%20height%202.png?dl=0

If i try to set the image to equal height everything goes heads over heels, all the images sit on top of each other instead of a row (thats in desktop mode)

please get back to me as soon as you can

August 27, 2017 at 2:47 pm in reply to: Enfold settings and Arabic site had a fit #844529

J.A.R.
Participant

ok so its not the PHP, i tried downgrading to 5.4 as it was before and it didn’t do anything. i tried disabling all plugins and still nothing. the Enfold settings page has just gone all crazy, its all the options in one single page, but i can’t save the changes. i also tried deleting the theme and activating another and then reinstalling it from both ftp and wordpress and still had no results. Please help.

Regards,

J. Al Razqi

August 27, 2017 at 12:19 pm in reply to: Enfold settings and Arabic site had a fit #844503

J.A.R.
Participant

I also cannot Save the settings on my enfold settings page

February 6, 2017 at 12:41 pm in reply to: Arabic site Issues cont.. #743312

J.A.R.
Participant

That fixed everything. thanks for your time people.

February 5, 2017 at 11:31 am in reply to: Arabic site Issues cont.. #742974

J.A.R.
Participant

Hello Basilis,

That didn’t do anything

February 5, 2017 at 9:50 am in reply to: Arabic site Issues cont.. #742953

J.A.R.
Participant

Hello Yigit,

that just moves the line from between the insta and twitter logo to between the facebook and twitter logo.

lets try an easier method. Instead of trying to fix this issue can you send me the code to remove all the lines from the social media elements, in desktop, tablet and mobile please?

February 5, 2017 at 9:33 am in reply to: Top bar Mobile font color change #742952

J.A.R.
Participant

i love it. thanks!

February 1, 2017 at 8:30 am in reply to: Arabic site Issues cont.. #741063

J.A.R.
Participant

hello yigit,

sorry i don’t get it as that code you just sent me is already part of the first code you sent.

January 31, 2017 at 7:58 am in reply to: Arabic site Issues cont.. #740518

J.A.R.
Participant

hello Yigit,

That fixed most issues, when its in tablet mode though the line disappears again. is there a code for that?

ps in mobile mode its fine

January 31, 2017 at 7:56 am in reply to: Element issues on my translated page #740517

J.A.R.
Participant

i think you are right. you can close this ticket. thanks

January 31, 2017 at 7:53 am in reply to: Top bar Mobile font color change #740516

J.A.R.
Participant

hello Andy,

Thanks for the reply, i was actually looking to change the colors only in when the site is in mobile mode. plus you forgot the phone number code as well, if you can send that one as well, it would be appreciated.

regards,

January 26, 2017 at 12:15 pm in reply to: Element issues on my translated page #738852

J.A.R.
Participant

hello Ismael,

Please don’t worry about question 1 anymore, i have done some changes and i will post a new topic for the new issues. please let me know how to fix the dark line in the social media share icons still.

January 26, 2017 at 8:57 am in reply to: Element issues on my translated page #738786

J.A.R.
Participant

hello Ismael,

the first code didn’t do anything, and i didn’t know which code i need to change the color.

the second code worked but the line is black, heres a link:

كيف أتكلم ألماني؟؟

January 22, 2017 at 9:41 am in reply to: Element issues on my translated page #736914

J.A.R.
Participant

hello again,

i tried the new code you gave me, it partially fixed the issue, heres what happened now:

1) if you look at the image you will see now the line is thicker than the others:
https://www.dropbox.com/s/w6t4j9cr7l462n6/HomePage%20NoScroll.png?dl=0
but when you scroll down it all looks good:
https://www.dropbox.com/s/yjrx03a0ekzc8p8/HomePage%20Scroll.png?dl=0
2) I now also have a line between social media where its not supposed to be there:
https://www.dropbox.com/s/aj6q61h7fiiz8pa/Mobile%20Menu.png?dl=0

please let me know how to proceed.

regards,

January 20, 2017 at 7:35 pm in reply to: Element issues on my translated page #736622
J.A.R.
Participant
Hello Ismael,

it shows up in every blog post, at the bottom before the comments. linked one bellow
- This reply was modified 7 years, 10 months ago by J.A.R..
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