Devin,

I went ahead and made adjustments – the whitespace is definitely not as precise as previous to the update. Is this something you guys are aware of? It’s hard to make changes without them being drastic.

Best,
Jonathan

Hi Yigit,

Thanks for the clarification.

I’d love to use the new version, so if you think we’re almost there I’ll leave a bit longer.

I did include your custom css code in custom.css and it seems to be applied as the ez slider is now hidden, etc. So I’m not sure what you mean. Please let me know what to do and if you think we can fix this soon!

Best,
Jonathan

Hi Ismael, this seems to be working now actually. Please confirm as I’m using virtualization. If so you can close!

Thanks for keeping me posted Yigit! I just flushed the Google Pagespeed Cache in case that might help.

I hope you can fix these! Fingers crossed.

Talk soon,
Jonathan

Sorry Yigit, also wanted to mention that I just noticed the ez slider doesn’t’ show in mobile anymore either…

To recap, three things if you can look into when in my site:

1) Background showing wrong in iPhone mobile mode
2) ez slider not showing in mobile screen
3) horizontal whitespace much larger after update from 2.4 than before

Thank you thank you thank you!

Yigit, the background issue is very critical – are there any other suggestions?

The first one changes things but it makes the header start over the slider – even if I change to 58px.

Hi guys, I’m sorry to bug you but I’m wondering if I should go back to the old theme until this is fixed? Is it something you need to look into? I just can’t have up as is for much longer. Thanks!

Thanks Ismael, will do on all points. Already the link you sent helped as it says sometimes things don’t look right on virtualization – sure enough on a real browser the icons don’t show but they don’t show as chinese either.

Thanks, you can close this ticket!

Hi Ismael,

Thanks for all your help today! Just wanted to make sure you see this one too as that way I’ll have everything corrected today so my site doesn’t look off for too long. Thanks so much.

Best,
Jonathan

Hi Ismael,

1) On an iPhone – you can see screenshot here: http://i.imgur.com/h3qk0vP.png

2) This is resolved, thanks!

Best,
Jonathan

I went ahead and put the updated theme back so you can see the issue. If possible please take a look at this as soon as possible so I don’t leave it up looking like this! =)

Screenshot of old theme: http://i.imgur.com/cTu4kN1.png
Screenshot of new version: http://i.imgur.com/fSyHfXg.png

You can see the whitespace that the horizontal rulers are now displaying below the slider, and this also happens with every other horizontal ruler whitespace on the page. Why is this happening? I didn’t make any changes to the page, only updated the theme.

If I inspect element and use the first horizontal ruler as an example, the code shows as follows for each:

Old:
<div style="height:35px" class="hr hr-invisible avia-builder-el-2 avia-builder-el-first "><span class="hr-inner"><span class="hr-inner-style"></span></span></div>

New:
<div style="height:35px" class="hr hr-invisible avia-builder-el-2 el_before_av_one_full avia-builder-el-first "><span class="hr-inner"><span class="hr-inner-style"></span></span></div>

So it looks like the theme update added “el_before_av_one_full” to the horizontal ruler… any ideas?

I hope this helps, and thank you! I’m sure I’m not the only person the update would have done this too so I hope it helps others as well.

Best,
Jonathan