Hi Ismael,

Thank you for your reply.

I have uploaded the font sets from fontello, and am no longer getting the server error, but the icons aren’t showing up anywhere.

Do you have troubleshooting help documentation that you could direct me to?

Thanks!

Sorry for the late reply! It is actually the exact same issue described in this thread: https://kriesi.at/support/topic/issue-with-partner-logo-element-after-updating-enfold/#post-1239125

It seems to happen every time there is an Enfold update.

Thank you for your assistance and apologies again for the late reply!

Hi Rikard,

I have just had a look and the behavior appears to have changed, which is weird.

Now, as a user, I can edit the custom fields when clicking Edit Profile while Enfold is enabled – before they weren’t showing up at all on Enfold, only the text box at the top. Changes now save when clicking Update Profile or the checkbox, but the completed fields don’t show up on profile (View Profile) when Enfold is enabled. When Enfold Child is enabled, the custom fields don’t show up when clicking Edit Profile, or View Profile.

I have reached out to Ultimate Member and they’re insisting that it’s a theme (Enfold) conflict. I found this thread on WP support, I could be way off, but maybe this helps narrow it down? https://wordpress.org/support/topic/ultimate-member-2-1-6-theme-menus-breaking-changes/

Hi Rikard,

I’ve just put it in the private content box.

Any assistance that you can provide is appreciated :)

Apologies for the slow reply!

I confirm that this can be closed, thank you!

That fixed it! Thank you so much.

Hi Rikard,

We’re updated Enfold on the staging site so you can see what happens, please see the link posted privately along with the logins for the pop-up.

If you need access to the site, please let me know.

Hi Rikard,

Thanks so much for looking into this! Unfortunately, updating didn’t help.

I have included login details for the staging site in private.

Thanks!