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Viewing 10 posts - 1 through 10 (of 10 total)
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  • March 18, 2025 at 12:26 pm in reply to: Updating Theme breaks editor #1479620
    jensmart

    Hi Rikard,
    So..
    I logged in with the user credentials I created for you to access the admin. user enfoldtech. And now I can access the Layout builder with no issues.

    So somehow, I must have created a conflict, with my username!! Very strange. Never seen that happen before.

    So for now, the issue seems to be solved.

    Thanks a lot for your input Rikard, it’s appreciated.

    I do have another question, but I’ll start a new thread.

    Thanks again.

    John

    March 18, 2025 at 10:09 am in reply to: Updating Theme breaks editor #1479609
    jensmart

    So..
    I have an old laptop on the same internet connection and I get the same result.

    By different internet network, you mean my ISP, right?

    I could give you remote access, with Windows 11, if that helps.

    Or you could have cPanel access.

    Thanks
    John

    March 18, 2025 at 2:06 am in reply to: Updating Theme breaks editor #1479587
    jensmart

    Yep, I did all that. Same result.
    :-(

    John

    March 17, 2025 at 5:43 pm in reply to: Updating Theme breaks editor #1479561
    jensmart

    Tried incognito, Brave, Google and Firefox, but get the same result.

    Do you think uploading the previous version theme, would work, or is there a way to rollback?

    or…. If YOU created a full site backup with vivid, and I restore it on my machine, or is that a bad idea?

    Thanks again.

    March 17, 2025 at 3:02 pm in reply to: Updating Theme breaks editor #1479550
    jensmart

    Hi Rikard,

    I appreciate the reply. Well that’s very peculiar!

    Whatever page, including home page, I try to edit, I get the grey screen in the screenshot below. I can change to the block editor with the top right blue button.

    Layout builder screenshot greyscreen.

    April 25, 2024 at 6:16 am in reply to: Stretched layout not working. #1440760
    jensmart

    Hi Ismael,
    Problem solved. Thanks to you. Once again thanks for finding the issue.

    Where is the best place to leave a Review for you guys?

    Regards
    John

    April 25, 2024 at 5:02 am in reply to: Stretched layout not working. #1440757
    jensmart

    Oh.. ok, Thanks a lot for identifying the issue, it’s appreciated.
    So should uninstall Elementor and clear caches?

    John

    April 24, 2024 at 8:24 am in reply to: Stretched layout not working. #1440658
    jensmart

    Hi Ismael,
    I’ve updated your account to Administrator, sorry about that,
    I disabled recent plugins and turned off cache too. But no change.

    Thanks
    John

    April 22, 2024 at 10:37 am in reply to: Stretched layout not working. #1440506
    jensmart

    Hi Ismael,

    Sorry about that, here’s a new password.
    I’m Trying to achieve, full width and responsive.

    Thanks for looking Ismael.

    John

    April 22, 2024 at 8:53 am in reply to: Stretched layout not working. #1440496
    jensmart

    Thanks for replying Ismael, I appreciate it.
    Unfortunately that didn’t work. I Turned off compression and flushed cache.

    John

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