Hi Mike we have identified the issue. Our contact forms were sending as the end user, so spam filters were considering some of them as spoofed. We have changed all our webforms to send from no-reply@ and it has resolved the issue.

There is still one remaning issue. Our Autorespond text is as follows:

Thank you for your interest in our Parent & Toddler Groups at xxx
Our groups are currently full, however I have added you to our Waiting List and will contact you once a space becomes available.
If you have any questions in the meantime please contact me on xxxxxxxx
With kind regards
xxxxx
xxxxx etc.

However the email received by the end user inserts the word “Dear” followed by a blank space on a line above our message. I cannot see where to delete this or alternaitvely add a tag for name after “Dear”.

Please could you advise?

Many thanks

Yes we seem to be receving some forms but not others. For example it received a form test I completed where the front end user details I entered were from my @gmail.com address but not not from the same form with a test where the front end user details I entered were from my @btinternet.com email address.

Also two users with @yahoo.com and @yahoo.co.uk forms did not come through to us, though they got the acknowledgement email

WordPress login details in private content

• This reply was modified 2 days, 6 hours ago by JennyGr.
• This reply was modified 2 days, 6 hours ago by JennyGr.

Thanks Rikard I don’t udertsand what this is asking me to do, can you advise?

2. Check if WordPress is able to send e-mails
Go to the login screen of your WordPress installation and attempt to recover your user password, if you do get the e-mail then it may be that your server is only allowing e-mails sent from the default WP address (should be like “ (Email address hidden if logged out) ”). In this case, you can set the Enfold contact form to send messages from that address, just add the following snippet to your theme/child theme functions.php file:

function change_cf_from() {
return ” (Email address hidden if logged out) “;
}
add_filter(‘avf_form_from’, ‘change_cf_from’, 10);

Also a <Br> break is delivering a <P> break if there any way to have a <Br> break in the autorespond message?

Hi Rikard I tested on another test page and there is no problem.

The error page was working at first with the timeline then stopped.

All sorted I cleared my wordpress plugin cache

Hi Guenni007

Wow! I Can’t believe that’s all it was! I’ve never needed to use the toggler before.

Thanks for your help :)

Issue now resolved

url in private content

Hi Shannon yes I’ve done that, no change. Has anyone been in to look at the post with the log in?

THanks

Jenny

Hi thanks Rikard see private content

HI Mike sorry about that I have changed the login to admin access. Can you take a look?

Thanks

Jenny

HI Mike thanks for the suggestion. Would that remove the blog search elements – news category and past months?

I’ve popped a log in in private content.

Many thanks for your help

Jenny

The problem with the other page slider image is still not fixed. See private content for how it looked before the update. You’ll see the live version makes the slider image look like it has zoomed in

Thanks Victoria but the image is still showing too big. This is how it looked before the update, different background image but same dimensions positioning of the text etc. (see private content)