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With respect, this response isn’t really timely or helpful. They response times are very long and I have been working on this with you for over a month.
I don’t know what the error code is or me as and you haven’t provided any explanation of why it isn’t related to the theme.
This site was working perfectly before the update and now it is not. I need support with why that is happening so we can fix it, not a terse response (after 5 days) of why isn’t isn’t your problem.
I would repectly ask for a little help for an end-user who is not a dev and doesn’t understand this explanation at all.Jeff
- This reply was modified 5 years, 9 months ago by jdevoll.
Are all of the JS errors cleared? The loading is still inconsistent.
All plug-ins are disabled
still waiting for a reply…
This reply has been marked as private.i have no idea what that infromation at the link means.
- This reply was modified 5 years, 9 months ago by jdevoll.
I really, really need a solution to this problem. Our entire organization runs on this website.
Any update?
The caching plug-ins in the theme itself are enabled.
I have tried disabling all plug-ins.
Everything was completely functional before the theme update.
Please see all login information in previous posts.we are still having problems. we’ve been doing testing and as of today:
stuck at “loading” screeen on Chrome on Mac in regular or incognito mode
stuck at “loading” screeen on Chrome on pc in regular or incognito mode
stuck at “loading” screeen on Firefox on pc in regular or incognito mode
stuck at “loading” screeen on android chrome on pc in regular or incognito mode
stuck at “loading” screeen on iphone chrome on pc in regular or incognito modeit does sometimes work –
the WP Super Cache plugin is disabled in wp
sometimes activating it and deleting the cache will make it load once or twice on pc in incognito mode (which i just did and it worked, but it won’t stay that way)Rikard –
thank you. this does seems to be working now.jeff
- This reply was modified 5 years, 10 months ago by jdevoll.
Actually, it’s not working. The site doesn’t load (as I said above).
doesn’t work on the other site – studentreach.org after update
downloaded the files again – this time just the upload files and it apears to be working.
the latest download is 4519990! Where do i get the latest one?!
Ive uploaded wia webFTP.I have this problem on another site too, so i am trying to get help leanring how to do it myself, but the other site with the same exact issue is studentreach.org and is accessable in the same way
I deleted the enfold theme, reinstalled it and it is still blank.
if i use another theme, its is functional
v. 4519990
I did update manually using ftp. Why did it not update?
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